Lead Docket vs eWay-CRM

RATING:

4.8

(32)

Lead Docket has 32 reviews and a rating of 4.75 / 5 stars vs eWay-CRM which has 578 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (32)
4.6 (578)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 9, 2024
May 15, 2024
Pros/Cons
  • Pros

  • Ease of use and client support within the software.
  • Lead Docket is user friendly and exactly the intake software we needed. The support team is also very responsive and helpful.
  • Cons

  • You cannot customize it easily. Tasks are very difficult to change.
  • Desperately needs spellcheck and undo. Once you hit a wrong key or accidentally delete, there is no way to undo it, very problematic.
Read all user reviews
  • Pros

  • Ease of use and customization. GDPR features are amazing.
  • Great contant and task management, great e-mail tracking - it simply does what I expect.
  • Cons

  • Application updates sometimes have problems after deploymentThere is a problem with the limitation for offlining the database, since it runs locally on the SQL Express server (local db).
  • Occasional application crash, some data fields are different from Outlook.
Read all user reviews
Pricing Range
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$
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$
$
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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos