Cost effective with great support. I can see this having more potential as I grow.

Good customer support and long term good working relationship.

I am very happy that we chose to go with OpenCRM.

Great software with a fabulous support team to back it up.

User friendly system with great customer support.

Open CRM is easy to use, you cant really go wrong. I like that you can reach out for support via a chat function and they get back to you quickly.

It is very user friendly and straight forward to use and it was implemented very easily into our company.

Brilliant, a great product and does 99% of what we need, can also be tweaked by OPenCRM where  required.

OpenCRM is easy to use & good value for Money- We have customised the software so that it works for our business and I especially like the helpdesk. Any queries are answered promptly and without fuss.

It has numerous integrations built in, for example JotForm, Xero, Mailchimp and Sage to name a few, which all help with the sale process and can help with the customer relationship.

Using jotforms to create leads, helpdesk tickets and contacts saves huge amounts of time and the API allows real time reporting to management.

Mobile site is a little difficult to navigate, very easy to press the wrong buttons and can be frustrating especially when processing orders through CRM.

The customer support is also great over the phone or chat and usually can sort any problem you may have fairly quickly.

It has huge flexibility and integration with a number of useful tools.

Keeping track of projects and invoices, simplicity, ease of use, calendar functionality, integrations , customer service and help.

We are a small charity and the software enables us to have a database of contacts that we need to be in touch with regularly. User friendly and easy to get help and support when we need it.

We use OpenCRM every day and record just about everything that go's on in the company through this system. It is a critical piece of software for us and we are very happy to have found this tool.

Great customer support (chat function is really useful), user adoption is easy, useful regular blogs to keep updating with new features. Straightforward to add fields, layouts and create reports.

We are a training company and the event module can be a bit repetitive at times and clunky around the edges.

Its badly laid out and very buggy. We kept coming across things that didnt work.

Was the best priced solution that ticked all the boxes that we needed.

As a Business we are extremely happy with our partnership with OPenCRM and would recommend this company. There customer service is second to none.

The interface can be outdated at times and features/options can be hard to find unless you know where they are.

The ease of use, the custom ability, and the additional chat function support.

I think if a user is deleted off the system, all their imprints are also gone - but i could be wrong.

I am satisfied with OpenCRM as it helps me achieve my goals.

I love how well documented the api is and how easy it is to customize the data that we want to fetch out of the api. I love how well it works with Tools such as clicddata.

I like how all our records we use daily for the customer are in one place and interlinked. The reports are very good to see how many sales we are making weekly/monthly etc.

Its easy to use and user friendly. I can find my way around the system and there is help at hand if I need it.

The versatility is great. It has all the basics a CRM should have, but the ability to add-on items, or customize makes this a very useful tool.

It can sometimes be easy to click the wrong button or not open up properly when on mobile.

The live chat function is great, someone always responds within a couple of minutes with help. The step by step guides are perfect and have helped me with all of my questions.

Ability to, at a glance, update and easily keep track of all factory projects. Stores all the information required in one accessible place, both on my desktop and mobile phone.

What I like the most about OpenCRM is the possibility of having all my tasks and agenda listed on a daily basis. It makes it easy to sort out my tasks and stay on top of my opportunities.

Brilliant Software with easy to use interface.

Really good for general customer management and sales tasks, with brilliant report features.

I really love how easy it is to contact the support team too.

I find OpenCRM itself very easy to use and navigate. The support and resources are extremely good.

Practice makes perfect so setting yourself up as a dummy contact or lead for testing is a must. With the customer support option and their quick responses it makes it overall a good exprience.

OpenCRM is great and easy to use software and Customer Service are very efficient.

The FAQ articles and support from the team at OpenCRM is fantastic. The product itself is continually developing and each feature enhancement makes it better and better.

Overall a good experience. The team we have dealt with have been lovely too.

Our company has been using for a few years and as we have grown its failings have become more frustrating and apparent.

When we reported these bugs OpenCRM admitted they didn't work but if we wanted that functinoality we would have to pay for it. The email program is very bad and barely functions.

I like being able to import my excel lists into Open CRM to allow to easy documentation. Also great for exporting data for analysis.

Great support and customer service, including awesome inbuilt help features.

Our problem before GreenRope is that we are a small business with high volume of records.

If not for your support team i would be unhappy.

Everyone I've worked with at GreenRope is amazing. They've operated promptly and professionally when helping us solve our issues.

I really like the multi-use functionality of the system. You can pick what you do and don't want to use.

All in one product at a VERY good price. Also GreenRope always STRIVES to keep up with technology and offer the best to it's users.

HATE how you have to click OK after you update each piece of the company.

Nothing, I am new to GR so alot of my problems are more about me being new to it, than anything wrong with the software.

No direct API as of yet between Greenrope software and my ticketing platform (not TM or Pac), though they do have APIs with other providers.

This software has all the features you want a CRM to have - no missing bits - having everything integrated is fantastic.

What I love most about this software is that it has a lot of information stored in it and it is extremely easy to use.

After eliminating several subscriptions, we find ourselves at a net savings in software spend as well.

Database organization possibilities. Easy visual interface for sales team.

GreenRope gives you the ability to apply that understanding into your CRM to maximize your growth.

They have each helped me at various stages in implementing marketing funnels for my client. They are very responsive and I can always count on them to help me get things to the finish line.

First of all, I am a huge fan of Greenrope's chat feature. The team is always very helpful and patient to help resolve any issues you face.

It replaced the horrible infusionsoft product and its terrible customer service.

Customer service is outstanding and they respond quickly. If not for the support team i would probably shop around for another system.

Sometimes the character indicator is wrong...it indicates a minimum or maximum account but then it doesn't recognize it and gives an error. Not a huge problem but it is an issue sometimes.

The best part about this is the support team behind the software. I am new to GR so it is so CLUTCH having a team  to reach out to when I am stuck in the mud.

I like that it is easy to look up contacts by name, or email. Also how easy tracking emails are, and the email builder being super easy to use and set up.

I was able to make more money, in less time with less effort because Greenrope allowed me to automate all of my business systems and processes with perfect peace and ease.

Softwares that could handle our volume were not affordable or approachable for small business. GreenRope has been a great solution for us, and I am very impressed with their support.

A little unintuitive in terms of the operation. Still is a little difficult to extract detailed member management information for sales people.

The email templates and tracking capabilities are the features that I have used and like most. Its great to be able to quickly see who has responded and what they responded to.

My team appreciates operating from one dashboard and the reduction in manual processes (and follow up from me:) around day to day customer service and project management.

Pound Sterling

OpenCRM is a customer relationship management software designed to help businesses in the UK manage administrative operations related to helpdesk, sales, project, inventory, contact, and email marketing. It offers an auto emailing functionality, which lets sales teams pre-schedule emails according to preferences. 

Businesses can utilize OpenCRM to track statuses or time spent on tasks and report on the team's progress across projects. Managers can build custom job views. delegate tasks notify staff about to-dos and gain insights into activities on a calendar. Other features include SLA management, integrated customer portal, eSignature, quotation, invoicing, interaction tracking, event management and more. 

It provides a mobile application on Android and iOS devices, which lets field teams access and engage with customers even from remote locations. Pricing is available on per user subscriptions.
 

LongDescription

Forecasting

Internal Chat Integration

Lead Capture

Customizable Reports

Document Storage

Activity Tracking

Sales Pipeline Management

Referral Tracking

Calendar/Reminder System

Projections

Pipeline Management

Customer Database

Calendar Management

Customizable Fields

Activity Management

Sales Trend Analysis

Data Import/Export

Lead Generation

Email Templates

Contact Management

Opportunity Management

Lead Management

Email Marketing

Mobile Access

Sales Reports

Territory Management

Marketing Automation

Workflow Management

Email Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Segmentation

Reminders

Customizable Templates

Calendar Sync

Interaction Tracking

Reporting/Analytics

Contact Database

Lead Qualification

Quotes/Estimates

Drag & Drop

Third-Party Integrations

Task Management

Campaign Management

Sales Forecasting

Subscriptions that cover all business sizes. The price is £33 per month (per user)
No hidden features or modules! No paywalls! £33.00 per month gets you access to everything OpenCRM has to offer

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

OpenCRM

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

GreenRope is a customer relationship management (CRM) solution best suited for small business owners in all industries looking to consolidate their email marketing, social media, sales, event and project management into a single cloud-based platform.


The GreenRope interface shows all available features from a single screen. GreenRope has four core features: contact management, marketing, project management and calendaring. In addition to event and meeting management, GreenRope can assign tasks, track projects and store documents. The calendaring module offers both public and private calendars with automated reminders.


Communication tools include email campaigns, surveys and text message campaigns, as well as integrations with social media sites. GreenRope also provides a website building function and e-commerce features. Users can manage contacts, sales pipeline, basic accounting and more.


Pricing is per month, and support is offered via email and over the phone.



Engagement Tracking

A/B Testing

Website Analytics

Sales Analytics

Multi-Channel Marketing

Social Marketing

Drip Campaigns

Marketing Calendar

Multi-Campaign

Campaign Scheduling

Template Management

ROI Tracking

Email Tracking

Email Distribution

Conversion Rate Optimization

Real-Time Data

Click Tracking

Landing Pages/Web Forms

Social Media Integration

Customizable CTAs

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Website Visitor Tracking

Conversion Tracking

Web Forms

Monitoring

Campaign Analytics

Customizable Forms

Social Promotion

Autoresponders

Multivariate Testing

Real-Time Notifications

Chat/Messaging

Real-Time Monitoring

Progress Tracking

Web browser (OS agnostic)

14 day free trial with every plan! 

Each plan includes unlimited users, unlimited emails, and all features.

Starter – 500 contacts - $99/month

Essential – 2,000 contacts - $199/month

Pro – 5,000 contacts - $299/month

Premium – 10,000 contacts - $399/month

Powerhouse – 15,000 contacts - $499/month

Supreme – 25,000 contacts - $599/month

Ultimate – 50,000 contacts - $799/month

*Custom plans available for over 50,000 contacts

OpenCRM vs GreenRope

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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