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GreenRope software

125 reviews(4.0/5)
125 reviews(4.0/5)

GreenRope is a customer relationship management (CRM) solution best suited for small business owners in all industries looking to consolidate their email marketing, social media, sales, event and project management into a single cloud-based platform.

The GreenRope interface shows all available features from a single screen. GreenRope has four core features: contact management, marketing, project management and calendaring. In addition to event and meeting management, GreenRope can assign tasks, track projects and store documents. The calendaring module offers both public and private calendars with automated reminders.

Communication tools include email campaigns, surveys and text message campaigns, as well as integrations with social media sites. GreenRope also provides a website building function and e-commerce features. Users can manage contacts, sales pipeline, basic accounting and more.

Pricing is per month, and support is offered via email and over the phone.

Supported Operating System(s):
Web browser (OS agnostic)

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125 Reviews of GreenRope

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  • Rosemary from KW Folsom

    Number of employees: 2-10 employees

    July 2018

    Good experience overall.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I can pull reports that I couldn't do otherwise.

    Pros

    It's convenient and has a lot of options, including scheduling emails to mass groups. It will make my job easier, after I learn the system.

    Cons

    It takes a while to learn the system, and how to use it properly. It's not as easy to use for the older generation.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Mike from Mike House

    July 2018

    Greenrope generously extended our trial and worked hard to answer our many questions

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Helps us keep track of client opportunities and communication. Provides great data to see how we are tracking against targets

    Pros

    Comprehensive. Fairly easy to use. Great support and customer service, including awesome inbuilt help features.

    Cons

    There are a few elements we would like added or customisable. They are very minor in the scheme of things

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Haley from United in Purpose

    Number of employees: 11-50 employees

    June 2018

    It's been mostly positive

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Mass emails, ease of communication, maintaining contact records/relationships

    Pros

    It's user friendly - easy to access contacts/ send mass emails. It's fairly intuitive and we haven't run into any major problems.

    Cons

    It has limitations - you have to customize things to get them to be the way you want them. You can't bcc someone on an email.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Mark from HOCOA North Atlanta

    June 2018

    Overwhelmingly Functional - GreenRope can do such much to help your business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    GreenRope helps me run my business from all aspects of Marketing and CRM

    Pros

    There are so many ways this software platform can help your business. It is a learning process on how to best get the most out of it. I love the broad set of features and the way so many things can be automated.
    Specifically, the CRM component of this software platform is so robust and functional. We are able to use the CRM (which is the backbone of the platform) to do the normal CRM activity tracking AND so much more. The CRM uses a group set up process to keep your contacts organized. This structure enables a number of automated functions to be triggered by group as well as giving different levels of visibility to the group or contact. This functionality enables the building of community among group members or oversight and management of activities by group members.

    Cons

    The learning curve is overwhelming and the set up process does not really mitigate this. No offense to the GR Support team (they are fantastic), but when you start on-boarding - you do not know, what you do not know. So, getting started can be overwhelming. My suggestion to GR is to take the approach that they use for building automation and work with each business to develop a product functionality road-map to move the training from the most important functionality to the less important functions. The help videos and customer support are very good supplements to the on-boarding process.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Joe from Dallas Bridge Association

    June 2018

    I send e-mails to 1700 people a few times each month. This platform is very useful.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's easy to use and does what I need. I also like the test and full submit are very different so it is hard to send a test e-mail blast.

    Cons

    The word and paragraph spacing input is sometimes different than the output. Some of the icons are not intuitive.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Tim from PBBA

    June 2018

    Overall very happy with the product and how we use it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the ease of keeping track of events and members and how they RSVP for events. And the interface for member profiles is good to interface with the website.

    Cons

    Sometimes seems a bit strange on the web interface and making updates to member profiles. When members want to update profiles or keeping them updated can be a little wonky.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Seems powerful, haven't used it to full potential

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    We had a specific group of people to contact and update information about. IT worked really well for us for this purpose.

    Cons

    I am a software developer myself and I usually understand software, but it took me some time to understand the filtering mechanism.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Vanessa from Sensi Magazine

    Number of employees: 501-1,000 employees

    June 2018

    Greenrope is THE most robust and complete all-in-one system CRM I have ever used, with fair pricing.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    As a sales, marketing, and business development professional, I have used pretty much every solution on the market. Greenrope is THE best all-in-one system for managing your business. No more jumping from Salesforce, to Hubspot, to Constant Constant or Mailchimp, and on and on. Greenrope can replace them all and make your processes flow easier and even automated. If you are in the market for a new solution I highly recommend you try this one.

    Cons

    If you do not spend the time up front to set up the system with workflows, etc. you will not get the value out of it. Good thing is, Greenrope helps with set up and training!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Loads of options, but not the best answer to any one issue

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It helped my team at Alternative Advertising bill me for hours worked on a project. We also tried a couple of websites in GR, but have since rebuilt all but one in Wordpress for better flexibility, user-friendliness and SEO.

    Pros

    There are a lot of features and the price is lower than most companies offering the same things. Also, their support team was very responsive when we were trying to use their services.

    Cons

    There are many things GR can do, but unfortunately most of the solutions I used (website builder especially) are relatively weak or clunky compared to other solutions (like Wordpress). My team used the CRM more, but I used it basically for project management/time tracking and the website builder. Neither was a good as Wordpress and Basecamp or other timer tracking solutions.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    I live in a fast paced world transferring data has been a slow catch up for me

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    visibility throughout all of my company for contacts and marketing campaigns

    Pros

    I like the CRM Activity feature it helps me stay organized in my follow up I feel the drip campaigns could be useful but have not seen any turn around from the ones set up not by me.

    Cons

    I do not like that my email account is not synced with this it adds a step to my process making more work for me

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • VINCENT from PACIFIC LIFE INSURANCE

    June 2018

    ease of use

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Currently we're using Signup Form to capture user info from our websites. The information allows us to follow up using phone call, meeting, and provide additional details about new products.

    Cons

    We would like to explore integration options using API. However, we can't find good documentation that explains in details what GreenRope can provide and how things work. Also, we want using the score measurement, but find it can not handle complex calculations.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Mark from WELVU Inc.

    June 2018

    broad range of features, comprehensive, design could use an upgrade, great support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The greenrope platform is well built easy to use and has a brad range of complimentary features that support our general business need as well as our platform

    Cons

    the look and feel of the interface could be more consistent and upgraded to match the overall capacity of the platform.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Ruben from The Concrete Protector.

    June 2018

    My experience with GreenRope is mixed. I like it and it gets the job done but sometimes it kills me

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It has sooooo many features its just crazy what you can do with it. The possibilities are really countless. I haven't even been able to use GreenRope to half of his capability I'm sure. Definitely gets the job done.

    Cons

    It is hard to understand sometimes. Things that should be simple like email templates are actually not that simple at all to delete and change. Seems like some things are really easy to do, but others are so complicated and make no sense sometimes.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Wesley from CSUSM

    June 2018

    User, administrator for my company and it's very easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Not being forced to use Excel.

    Pros

    Control over your contact records. This gives you the ability to really use your data to make informed decisions for your org.

    Cons

    Limits on functionality of key processes. There are some things that are unable to be changed without GreenRope Developers getting involved.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Kjerstin from Generations

    Number of employees: 11-50 employees

    June 2018

    Super ease of use, easy to catch the hang of how things work and everything flows smoothly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It made it easier to learn marketing, as I am a marketing student that works for a company. I feel I was fortunate enough that the company used this as it made learning the process so much easier.

    Pros

    I like that it is easy to look up contacts by name, or email. Also how easy tracking emails are, and the email builder being super easy to use and set up.

    Cons

    Probably that you can't have a big list and change multiple things for a contact at a time, but at the same time I understand why you can't do that and is probably better you can't.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Maciej from Metrinomics

    June 2018

    Easy to work with software. In case there are any problems the support team is always available.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Tool Design, Support Team via Email and Phone, Webinars. Easy way to search for contacts and edit them

    Cons

    Performance while searching. Some of the modules are a little complicated if you are not working with the tool too often.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Alexander from Florida International University

    June 2018

    Great software, especially for the price

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Made email marketing easier.

    Pros

    Does a lot of what the more expensive platforms do and a very reasonable price. Absolutely love their "journeys" function. Staff is great to work with, and they are very responsive from the top down. Any issues are addressed immediately and you're assigned a client advocate who constantly checks up on you and your satisfaction.

    Cons

    No direct API as of yet between Greenrope software and my ticketing platform (not TM or Pac), though they do have APIs with other providers. The workaround is uploading my database every few weeks, which works fine, but my wishlist would be the API solution.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Clare from Timeshare Locators Corporation

    Number of employees: 2-10 employees

    June 2018

    I am a novice and it is hard for me to navigate

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Emailing newsletter

    Pros

    I can get newsletters out to my clients on a monthly basis. My web master suggested that I use this.

    Cons

    Not easy to make a new newsletter from an old template
    Unsure of how to add new clients and remove old ones

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Jeff from Semble

    June 2018

    it was easy to learn, features are more accessible, and the updates are always make it better.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of getting into contact information, keeping track of activity with the clients and the automation is great.

    Cons

    That I can't make notes in a personally sent email activity widget. Also, that we can't attach documents to emails.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Laurie from SDX

    Number of employees: 2-10 employees

    June 2018

    GreenRope's CRM handles everything we need for our small business!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Having everything in one place makes it so easy to track all of our members and prospective members. I can manage our events, emails and analytics all in one place. The staff are also amazing and such a pleasure to work with!

    Pros

    Email marketing, event management, membership management, analytics and workflows all in one place! There aren't many CRM's that also handle email marketing and tie in registration for events. I love that I can do everything all in one place and pull up individual profiles to track their email reads, memberships purchased and events attended. The customer support is also exceptional. It never takes more than a few hours for them to get back to you, and you can always use the online chat for even faster responses.

    Cons

    There's a few small bugs related to events, and API can be tricky, but if you have the patience, you can make anything work.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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