Loving greenrope

Fantastic experience. My complaints are so minimal in comparison to what such a robust solution delivers

Pros

I really like the multi-use functionality of the system. You can pick what you do and don't want to use. Additionally there is such a deep level of detail that you can use to cultivate sales.

Cons

Not a fan of landing pages and the admin section.

It'll save you money. Seriously.

Excellent - and very surprised. I'm geuninely impressed. This is an unusual experience for me. ;-)

Pros

I keep finding more stuff that it can do. We invested in it for the CRM part. And then found that it provides a store, a learning platform for our online courses, excellent email marketing, calendar booking schedule. These are all things we're not having to pay someone else for, so instead of expecting a return on investment in the coming months - we've already got it from day 1.

Cons

It's a big powerful thing, and therefore it can be a BIT complicated - but there's plenty of support available, so it's really not an issue.

High-quality, affordable and all-inclusive CRM service

With GreenRope we are able to have a platform that has everything all in one spot so that our team is able to work more cohesively and efficiently.

Pros

I like that this software includes everything you need in a CRM all in one place. It allows you to seamlessly manage your marketing, social media, sales, and client projects all from GreenRope. Additionally, the interface is very user friendly with question marks next to every section that will give you further information of how to complete a task if you are lost. They also provide you with training and certifications to further familiarize yourself with the platform.

Cons

There are no downsides in GreenRope that our business has experienced. Any issues and questions we have had with the service have been solved through their wiki page, question mark buttons, and the training.

Overall, it's been just OK. It gets the job done but not always a great experience

The experience of learning a new system is always beneficial in growing your skills. The analytics and dashboard reporting were also benefits for reviewing and improving campaigns.

Pros

Easy access to email templates and media library. Easy to upload new content. Easy to delete and move content within system. Easy to send test sends on emails. Support staff is friendly and they try to be helpful. Finally updated tool so you can search for items more easily, yay. They are regularly working to improve the product.

Cons

It's buggy and there are weird nuances to get used to within environments. Have to clear cache FREQUENTLY or issues occur. GR team does updates and doesn't notify their clients and sometimes this causes issues during important deadlines. Waiting for email test sends to hit inbox can be painful. No nesting folders for content available, so our list of emails and assets is LONG and not well organized. Can't upload a photo into the contact area- which is big issue for us in sending personalized emails on behalf of our HUGE sales staff with unique and varied information. The GR team hasn't been able to solve this for us and their workarounds don't really apply to our org.

What's not to like about this CRM system?

To reiterate what I wrote above, "It's become my total business management software. The workflow and journey feature is allowing me to better automate communications with clients, prospective clients and referral partners.

Pros

What do you like most about this software? There's, literally, no one feature that I like most; what I do love is, it's an all-in-one CRM platform. The more I use it, the more I learn what it can do for my business. For the most part GreenRope has become my total business management software. Also, the training and customer support is, by far, heads above the rest.

Cons

What do you like least about this software? I didn't start using it sooner!