GreenRope Software


 

GreenRope is a customer relationship management (CRM) solution best suited for small business owners in all industries looking to consolidate their email marketing, social media, sales, event and project management into a single cloud-based platform.

The GreenRope interface shows all available features from a single screen. GreenRope has four core features: contact management, marketing, project management and calendaring. In addition to event and meeting management, GreenRope can assign tasks, track projects and store documents. The calendaring module offers both public and private calendars with automated reminders.

Communication tools include email campaigns, surveys and text message campaigns, as well as integrations with social media sites. GreenRope also provides a website building function and e-commerce features. Users can manage contacts, sales pipeline, basic accounting and more.

Pricing is per month, and support is offered via email and over the phone.

 

GreenRope - Dashboard
 
  • GreenRope - Dashboard
    Dashboard
  • GreenRope - Automation manager
    Automation manager
  • GreenRope - Contact record
    Contact record
  • GreenRope - Email template builder
    Email template builder
  • GreenRope - Opportunities
    Opportunities
  • GreenRope - Workflow
    Workflow
Supported Operating System(s):
Web browser (OS agnostic)

26 Reviews of GreenRope

Showing 1-20 of 26

 

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Charles from Optricity Corporation

April 2017

April 2017

Greenrope review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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We use Greenrope to support our business development, and we are generally pleased with the features and customer support. As always, we find new features we would like to see added, but generally we are pleased with the value for the cost.

Review Source: Capterra
 

Landon from Optricity

April 2017

April 2017

GreenRope CRM software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

Customer support is really fast and helpful. We've grown into it and into the functionality. I wish it tied to email better. Opportunity tracking is very helpful. For the price this software is very valuable

Review Source: Capterra
 

Kristina from LJ Hooker Development Services
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Amazing product, exceptional service from support and team!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

We have utilized this product for several years and have only see the platform get better and better. We are consistently provided with professional people that can assist any inquiries and love how this provides us with a complete CRM package

Pros

Easy of use
Variety with depth of use

Cons

Still tweaking some elements

Advice to Others

Excellent Produce. HelpfulTeam!

Review Source: Capterra
 

Tom from Team Endicott
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

I wish I would have moved to Greenrope sooner!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Wow, Greenrope is not just a CRM. It is a marketing and systemizing machine. And the support is just awesome. I wish I would have moved my real estate team to this a long time ago. There is a lot of work upfront to set the foundation, but it is worth it in the long run!!!

Pros

It does so much! I hadn't even thought about being able to do things it can do!

Cons

It's not designed specifically for real estate, so we are having to improvise on a few things, but they are minor.

Advice to Others

The support rocks. Thanks, Greenrope support staff!

Review Source: Capterra

  Response: GreenRope, Synchronous Technologies Group Inc.

Date: December 2016

December 2016

 

Thank you Tom! We really appreciate your feedback! Always grateful for clients like you!

 

John from Access Market Intelligence

December 2016

December 2016

Outstanding customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Greenrope goes out of their way to make sure their products and services are meeting my expectations.

Review Source: Capterra

  Response: GreenRope, Synchronous Technologies Group Inc.

Date: December 2016

December 2016

 

Thank you John! We appreciate your feedback!!!!

 

Sarah from Blue Ridge Services, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Affordable Platform with Fabulous Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

We have been Greenrope customers for about 5 years, and I really love the affordability of this platform. It provides us with everything we need to run our email marketing and client management campaigns, and customer service is really great.

Pros

Affordable, lots of features, great customer service

Cons

The interface is a bit dated, and I wish the survey function had better reporting capabilities.

Review Source: Capterra
 

L from Executive Talent Services

November 2016

November 2016

Great CRM/Marketing System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

We reviewed many of the CRM systems on the market. We found many that were not suitable for a small company such as ourselves. We went with GreenRope because of the many features, pricing and customer support. There is a lot to learn but I have always had a quick and positive experience with their customer support team.

Review Source: Capterra
 

Brook from My Clone Solution
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

A CRM that can grow with you!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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I love using greenrope to organize my business and marketing. They have great service and are extremely helpful when you're planning your strategy for business. Greenrope can grow with my business unlike other systems.

Pros

The options and features are amazing for the price.

Cons

It does need some technical knowledge to implement.

Review Source: Capterra
 

Bill from ReplaceSmart Windows
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

Nice Product and Staff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

GreenRope had been very patient with us as we start our business. Starting a business can be a bumpy road and GreenRope understands that. Friendly, professional and knowledgeable staff. I would recommend GreenRope.

Pros

Many freatures

Cons

Can be hard to use.

Review Source: Capterra
 

Brentan from WA Assett

October 2016

October 2016

Greenrope Review

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Having used a multitude of CRM's previously I found Greenrope to be a great system, albeit a little more difficult to navigate at first when compared to some others. The marketing features of the system are great though, and I look forward to building my skills in that area and utilising those features a great deal more.

Review Source: Capterra
 

William from Aventi Group
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

The best of all worlds

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Value for Money
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Support

As a consultant, I've worked with some of the world's largest and hottest firms, including dozens of startups. I've therefore also worked with dozens of different CRM and marketing automation systems, including all the well-known brands. All have their pluses and minuses, but the one I recommend the most to clients is Greenrope. The combination of features and capabilities make this platform second to none. Everything is integrated from CRM to email drip campaigns to web landing pages to customer service ticketing. For small to mid-sized firms, this is your best bet as you don't need to learn and integrate several disparate systems. I give this 5 stars in all areas except ease of use, only because it has so many features that it's not as easy as a low-end system, but well-worth the trade-off. That said, it does have a robust help section with animated visuals. I did rate features & functionality with 5 stars because it has everything most users need, however, very high end firms that need sophisticated calculation fields, etc. may need something more expensive. But for most, this platform has it all. Highly recommended!

Pros

High-end and loaded with all the features needed by most marketers

Cons

Not as easy to use as low-end software

Advice to Others

Very sophisticated users may need more capability, but most will have everything required

Review Source: Capterra
 

Sue from Sustainable Surplus
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

GreenRope is a very robust CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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We have been using GreenRope for almost five years and prefer it over other CRMs like Salesforce and ZoHo. It robust and their technical support staff are willing to explore any suggestions if it may improve the user experience not only for us, but all their clients

Pros

Robust, and adaptability

Cons

A little difficult to learn -- mostly because it is so robust. I can hardly keep up with the new modifications, all designed to enhance the quality of the program.

Review Source: Capterra
 

Holly from 3D Value Group

October 2016

October 2016

Great for the Money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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GreenRope has all the CRM functionality you need to manage sales, marketing and workflows. They continue to enhance the software to create a more user-friendly environment. The upside is you have control of how you want to configure and work in GreenRope without needing a development team - the downside is some functionality is a little clunky. The GreenRope team is great at taking feedback from its customers and implementing these enhancements quickly. I expect it to continue to advance over time.

Review Source: Capterra
 

Cary from EasyPay Finance
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2016

September 2016

Powerful software at a fraction of the cost.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Support

In the first month we have been using it, GreenRope has already payed for itself. From tracking leads to sending mass marketing emails, GreenRope does it all. The UI takes some getting used due to the fact that it could be a bit more intuitive, but you get a hang of it thanks to their wonderful support team. We've had some hiccups along the way with workflows and drip campaigns not triggering when they should and certain features just not working at all, but when they work they really help to streamline our once belabored processes. Along with these hiccups there are some curious quirks to GreenRope, for example any user who has shared access in GreenRope has to be a member of the group they are working with. I am a member of the Prospects and Clients groups even though I work for the company marketing to them. Be warned, if you're going to use GreenRope to send lots of emails, the email builder isn't as easy to use as a MailChimp or beefree.io, but it gets the job done. In sum, if you are willing to compromise on some functionality and ease of use issues then GreenRope is a phenomenal value. They are a smaller company and working through some of the kinks. I have faith that they will only improve over time. Give them a shot.

Pros

Price, customer service, and features.

Cons

Have ran into multiple functionality issues within the first month.

Review Source: Capterra
 

Jake from Happiness Tool Co. Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

So much better than infusionsoft

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am a past customer of infusionsoft. Everytime I asked if I could do something that was not exactly the cookie cutter program, they would say, oh sorry, we used to be able to do that but we cant any more. The same questions to Greenrope they say yes or if they cant then in a few months they implement features that allow it. The customer service is supreme!

Pros

Good product. Lots of features. They are always making it better. Support is really great.

Cons

Older design could be a little clunky but new version is just out and seems to have fixed these issues!

Review Source: Capterra
 

Charles from www.EarnestKnight.com
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

It does more than you think and it does it well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
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Value for Money
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I have used a number of CRM systems that range from old access based databases through to bespoke coded at a frightening cost, passing the mainstream like Salesforce etc on the way.
The main bug bear for a business owner is often complex administration, especially when it comes to cross platform integration with websites, e-marketing etc.
Greenrope pulls together everything you need to do very well in one package.
The cost is reasonable. The staff are helpful and act promptly.
I have recommended Greenrope and those i've told have recommended it to others. That in itself should tell you more than any one glowing review as it shows Greenrope works well across many industries. I look forward to the new features that are added frequently and my business future with Greenrope as part of it.

Pros

I don't need to use more than one platform or software and make them communicate reliably, Greenrope does it all.

Cons

No one software can be everything to every person or business. To keep it easy to use and difficult to break you have to make slight limitations.

Advice to Others

Try it, don't think about it just try it.

Review Source: Capterra
 

Rick from COPA Safety and Education Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

GreenRope for a nonprofit

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Support

GreenRope provides great value for money and we look forward to expanding our usage. We imported our membership list to get started. We use the website to capture donations. It took us a while to figure out the best way to empower a team of people to use GreenRope, since the default expectation is that the account owner makes everything go. Customer service folks were really great to get us going and the help and webinar information helped a lot.

Pros

Feature set

Cons

Syncing. Our membership information from another database
Permissions and security roles would be helpful for a team working with Greenrope

Advice to Others

Keep movinng...

Review Source: Capterra
 

Candy from The digital mermaid
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Takes the heavy lifting off daily work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

I'm new to Greenrope but have used infusion soft in the past. It's is much easier to use by far and seems to have more robust tools. I am working on building some more campaigns so hopefully after my next training session I can drive more results. The customer service is great !

Pros

Ease of use

Cons

Learning curve on start up was slow

Review Source: Capterra
 

David from Vigilance Health, Inc.

September 2016

September 2016

Great CRM and Contact Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Easy to use and comes with great support videos, webinars and customer support. Setting up contact is simple and the ability to isolate specific groups, aids with tracking goals.

Pros

Ease of use

Cons

Removing of duplicate entries

Advice to Others

No

Review Source: Capterra
 

Tyler from The Startup Garage

September 2016

September 2016

Great Customer Service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

I have been using Greenrope for 4+ years now. I have it integrated into many parts of my business and I keep finding more ways to cut out other services every time I learn a new feature on Greenrope. It has saved me lots of time and money having many of my different systems integrated. I would recommend this to most SMBs. My favorite part is that they are so helpful everytime I ask a question.

Review Source: Capterra