# OpenCRM Software Reviews, Demo & Pricing - 2026 > Review of OpenCRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/opencrm-profile --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / OpenCRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/opencrm-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/opencrm-profile/alternatives/) # OpenCRM 2026: Benefits, Features & Pricing Wondering if OpenCRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview OpenCRM 4.6 [(294)](https://www.softwareadvice.com/crm/opencrm-profile/reviews/) Pricing Starting at £39.00 per month ### About OpenCRM OpenCRM is a customer relationship management software designed to help businesses in the UK manage administrative operations related to helpdesk, sales, project, inventory, contact, and email marketing. It offers an auto emailing functionality, which lets sales teams pre-schedule emails according to preferences. Businesses can utilize OpenCRM to track statuses or time spent on tasks and report on the team's progress across projects. Managers can build custom job views. delegate tasks notify staff about to-dos and gain insights into activities on a calendar. Other features include SLA management, integrated customer portal, eSignature, quotation, invoicing, interaction tracking, event management and more. It provides a mobile application on Android and iOS devices, which lets field teams access and engage with customers even from remote locations. Pricing is available on per user subscriptions. Wondering if OpenCRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## OpenCRM User Interface ## Popular OpenCRM Alternatives Main Product OpenCRM 4.6 [(294)](https://www.softwareadvice.com/crm/opencrm-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.64Value for money - 4.67Customer support - 4.40Functionality Pricing Starting at £39.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4464)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6977)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(732)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.73Value for money - 4.49Customer support - 4.50Functionality Pricing Starting at $7.00 per year Get Price Alternative Product [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) 4.8 [(597)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.79Value for money - 4.80Customer support - 4.70Functionality Pricing Starting at $250.00 per month Get Price ## OpenCRM Pricing and Plans Starting price: £39.00 per month Free Trial Free Version Complete Business £39.00 per user, per month Plan includes: - 2tb File Storage - Access to All the Features Including UK Based Team - Fully Customisable - GDPR Features - Support Included - UK Data Centres - User Permissions Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## OpenCRM Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of OpenCRM Activity Dashboard Alerts/Notifications API Calendar/Reminder System Calendar Sync Campaign Management Contact Database Contact Management Customizable Fields Customizable Reports Customizable Templates Data Import/Export Data Security Document Storage Drag & Drop Email Marketing Email Templates Forecasting Interaction Tracking Internal Chat Integration Lead Capture Lead Generation Lead Management Lead Qualification Live Chat Marketing Automation Mobile Access Mobile App Opportunity Management Pipeline Management Referral Tracking Reminders Reporting & Statistics Sales Forecasting Sales Reports Sales Trend Analysis Third-Party Integrations ## OpenCRM Integrations Microsoft Outlook Integration rated 3.9 from 13 reviews ClicData Integration rated undefined from -1 review Jotform Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review Sage 50 Accounting Integration rated undefined from -1 review See all 11 integrations ## OpenCRM User Reviews Overall Rating 4.6 Ratings Breakdown 5 64% 4 30% 3 6% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.6 Customer support 4.7 Functionality 4.4 GN Grey N. Verified reviewer Staffing and Recruiting 2-10 employees Used daily for more than 2 years Reviewed June 2024 Old school CRM system. Easy to use but can be over-complicated easily. 4 Previously 3 Ratings Breakdown 4 Ease of use Previously 3 2 Customer support 4 Functionality Previously 3 Pros: Simple, easy to use for the most part but can be over-complicated easily. Cons: Reports are very difficult to navigate but once you have them configured they work well. Read More NO Nicholas O. Verified reviewer Publishing 2-10 employees Used daily for more than 2 years Review source Reviewed November 2024 A bespoke CRM system out of the box 5 We've used it for many years now, and always find the team incredibly helpful and open to suggestions for changes and tweaks. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's a big system, but one which can be tailored to our needs. And in our case, we have tailored it massively to handle workflow that would not normally be expected of a CRM system. Cons: Occasionally we find something in the system works in a way that seems less than ideal (eg some records are searchable only by their name, not by their numeric reference), and when that happens, which is rare, the cost of altering is high. Reasons for choosing OpenCRM Usability in opencrm was better; and we knew we would want to customise, which was not going to be possible with the alternatives we looked at Read More AF Alex F. Verified reviewer Hospital & Health Care 201-500 employees Used daily for less than 2 years Reviewed June 2024 Open CRM Platform Review 3 Good experience overall, definitely can improve a bit on user interface hence why a score of 6 in terms of referring. would be an 8 with a more solid user friendly interface. Ratings Breakdown 3 Ease of use 4 Customer support 4 Functionality Pros: It is very customizable and that helps set it up based on user needs Cons: its is not great to navigate back on pages, and when creating accounts and trying to attach an account where you have multiple acccounts, when pressing back button you get an error and have to start again. Vendor Response Thank you so much for taking the time to leave us this review, Alex. I'm sorry you are experiencing some issues when it comes to record creation and linking. We can advise you on some tips and tricks to stop you from getting frustrated. Give us a shout through our support channels next time you hit an issue and we would be more than happy to take a look for you. Alternatively, we also have heaps of help videos on our YouTube channel that you might also find useful. Thank you again, Alex Replied June 2024 Read More MU Mike U. Verified reviewer Telecommunications 11-50 employees Used daily for more than 2 years Reviewed November 2024 Great product with fundamental CRM functionality. 5 Excellent software and ease of use, detailed in depth reporting available and management of tickets, sales orders as well as online resource for customer e-signing of orders and logging of tickets via our portal. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Easy of use but primarily the ability to modify the fields, reports and overall functionality to meet our specific needs Cons: Colour scheme, it would be great if this could be modified to our own corporate colours Reasons for switching to OpenCRM Enhanced functionality with options to personalise the features and reporting. Read More AE Anna E. Verified reviewer Management Consulting 2-10 employees Used daily for more than 2 years Reviewed February 2023 A simple to use, highly adaptable system run by people who really care 5 Since using OpenCRM our admin has significantly decreased overall as a business as we now have so many automated systems. It's also been great linking up the system with our website, our accounting software and our marketing emails. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The system is easy to use, meaning all our staff were able to get up to speed and start using it quickly. The online support is extremely helpful and fast during working hours. You don't have to go through a bot to get to a human who can help! For our business the most important thing about the software was being able to tailor it to our specific needs - without incurring extra charges for adding on different parts of the system. Once we did our initial set up we were good to go. Cons: The Campaign email marketing section could be improved - in order to track links in emails you have to manually create them using a wizard and input them into the text. It would be great if all links in campaign emails were automatically tracked and linked to the campaign. But it's a very small issue and I'll put up with it to have the rest of the system working so well. Reasons for choosing OpenCRM The cost, the simplicity of the system and how it was sold - with no hidden costs to add on elements that we needed, it was all included in our set up price. Everyone we've worked with at OpenCRM has been extremely helpful, patient with us (we are experts in our work, not setting up CRMs!) and have been extremely reliable over the years we've been together. Can't thank them enough. Reasons for switching to OpenCRM We needed a system that could integrate with our website, our marketing emails and our accounting. We also needed a tailorable system that better suited our internal needs. Vendor Response Thank you so much for your brilliant review Anna, it was a pleasure to read such a wealth of brilliant comments about your OpenCRM system. We do take on board your comments about the click-through wizard and we are constantly striving to make improvements to OpenCRM. Thank you again for your excellent 10/10 review and you know where we are if there is ever anything we can help with. Replied February 2023 Read More JH Jon H. Verified reviewer Professional Training & Coaching 2-10 employees Used daily for more than 2 years Reviewed February 2023 Long term user 5 I have personally used OpenCRM in two different business for circa 10 years now. The team have been great and really helpful if we've ever had to contact them. The reports and view functions and that fact that its so tailorable make it a winner for our business. We have designed the 'opportunity' page to manage our training enquiries, from the initial enquiry, through to win, course set up, post course and finance. Our whole process on one page. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Its customability. We have tailored the system, page layouts and reports to suit our exact processes to make it streamlined as possible for our team. Cons: If i'm being ultra critical and it would be picking holes it looks a little dated compared to other systems but i'd rather have substance over style/ Reasons for choosing OpenCRM We looked at 5 different CRM systems at the time. i felt that for a former Salesforce user OpenCRM seemed easy to pick up the functionalities. The MD of OpenCRM took that time to speak to myself and other members of the team and answer our questions. The fact that we were able to create our own layouts and report on any field was the main reasons for choosing OpenCRM. Cost was also a factor as we felt we were getting value for money. Reasons for switching to OpenCRM Salesforce at the time was becoming too expensive and there were certain aspects of the system we were unable to tailor. Vendor Response Thank you so much for such a brilliant review Jon! We really loved reading your very kind words about OpenCRM. We also love hearing from our users who have been with us for such a long stretch so again, a huge thank you for writing this review. If there is anything we can do for you, please don't hesitate to reach out to us via live chat, phone or email. Thank you again and we hope you have a wonderful day Jon Replied February 2023 Read More MB Melene B. Verified reviewer Online Media 1001-5000 employees Used daily for more than 2 years Reviewed June 2025 CRM Great tool to have 4 Pretty good I do need to do a lot of reporting and CRM is my back up tool for information that i would have to request from The Business Manager. Instead of interrupting them I would refer to the opportunities or the notes that they themselves have entered to finalize my report Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: that i can write all my notes and when i am about to call a client i can review my notes and refresh my memory, this is a very important feature for me Cons: I dont use much of it to dislike anything it is a very helpful tool with my reporting and finding clients in the backend of our platform Read More VR Verified Reviewer Internet 11-50 employees Used daily for less than 2 years Reviewed July 2025 Great tool that helps me manage client relationships 5 Helps me stay on top of pipeline and day to day activities. Great tool for tracking past activity ,scheduling future activity and overall managing client relationships. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The option to schedule into CRM Calendar for easy tracking past activity and work done which makes it easy to move forward for next steps with client. Cons: It times out giving an error after logging an activity which impacts productivity. It is a recent issue that has been happening. Vendor Response Hi this is Graham, thank you for your kind words and star rating. You mention activity time outs which is not something known as an issue, we would love to help and explore circumstances, if you reach out to support on live chat, email or give us a call, really keen to help understand what is happening 👍 If you need to escalate the discussion please feel free to contact me direct.  Graham Anderson Managing Director Replied July 2025 Read More az asad z. Verified reviewer Electrical/ Electronic Manufacturing 10000+ employees Used daily for more than 2 years Reviewed March 2025 crm review 5 OpenCRM has proven to be an exceptionally reliable and versatile tool for managing our customer relationships. Its intuitive interface and comprehensive features have helped us streamline workflows, enhance client communication, and boost overall productivity. The high level of customisation ensures it meets our specific business needs perfectly, and the support team has been consistently responsive and efficient. On the whole, it has been an invaluable asset to our operations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: the ease of using it. It has a lot of tools which help Cons: There is not anything I can say at the moment which I do not like about opencrm Read More ML Mayur L. Verified reviewer Design 51-200 employees Used daily for less than 2 years Reviewed April 2025 Outstanding 5 very enjoyable - everything is in clear order and CRM is easy to use. quick and fast as well. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: everything is clear and easily readable with sections and subsections. it is very easy to use Cons: There isn't anything I do not like on CRM. the only thing that could improve is the number is items you can upload - at the moment is it 5 more would be good. Read More Showing 1 - 10 of 294 Reviews [See All Reviews](https://www.softwareadvice.com/crm/opencrm-profile/reviews/) ## OpenCRM Popular Comparisons [HubSpot CRM vs OpenCRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/8288-opencrm/)[Salesforce Sales Cloud vs OpenCRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/8288-opencrm/)[Zoho CRM vs OpenCRM](https://www.softwareadvice.com/crm/opencrm-profile/vs/zoho-crm/)[Bigin by Zoho CRM vs OpenCRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/opencrm/)[Kylas Sales CRM vs OpenCRM](https://www.softwareadvice.com/marketing/kylas-profile/vs/opencrm/)[Ploomes CRM vs OpenCRM](https://www.softwareadvice.com/compare/8288-opencrm/vs/449937-Ploomes/)[Dynamics 365 vs OpenCRM](https://www.softwareadvice.com/compare/8288-opencrm/vs/106335-Dynamics-365/)[Nutshell vs OpenCRM](https://www.softwareadvice.com/crm/nutshell-profile/vs/opencrm/)[eWay-CRM vs OpenCRM](https://www.softwareadvice.com/crm/eway-profile/vs/opencrm/) [Compare All Alternatives](https://www.softwareadvice.com/crm/opencrm-profile/alternatives/) ## Other Top Recommended CRM Software [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (248) Recently recommended **115** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18785) Recently recommended **108** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (501) Recently recommended **73** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **62** times Stuck Between Options? Our experts can help you compare OpenCRM with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice