Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs.

Oracle CRMoD is a critical tool in our global enterprise. It not only tracks and manages opportunities very well but we have it integrated to our quotes to save duplicate data entry, etc.

Easily reviewing pricing and profitability. Clear view of open/closed opportunities.

Great way to find answers quickly (time is money). It's very easy to maneuver, and visibly clean.

This great CRM has all the tools that you need to successfully keep up the relationship that you have with your customer.

Oracle CRM has everything from a great Lead Management tool to Analytics and Reporting... and oh yeah, it's intuitive and not difficult to train new users.

The best feature that we used was being able to send prospects presentation slides straight from the crm. This allowed us to track when they opened it and how much times spent on each slide.

Oracle is a standard in business software and provides generally user friendly formats and interfaces.

Great software, very efficient and have a very intricate UI.

That it so easy to use and the functions and updates are awesome.

Is totally intuitive and promotes collaboration and teamwork, superior generation of reports and reports (customization), agility in the search for information (Opportunities and budgets).

It's very easy to maneuver, and visibly clean. Very intuitive, and covers most of what I need to access from this vendor in one location.

It is difficult because there are so many different things to do with the tools.

These tools are highly effective for managing leads, opportunities, and customer interactions, streamlining sales processes and improving efficiency.

It's no secret that Oracle has been the major player in the software space for decades at this point. Probably older than me haha.

Oracle CRM is a game-changer for the business. We now have our data in one system used by multiple departments to allow us to make strategic business decisions like never before.

Mobile App is very cool too - however with limited traveling due to COVID, most team members haven't leveraged the app's capabilities.

Great system to help organize your footprint with clients. Helps to keep everyone organized and on the same page.

I love the ability to find notes from any point in time.

The user interface was not very easy to understand at first. There should be no reason to enter things multiple times.

We like how this solution can even be integrated with an optional virtual call center to ensure complete quality control across customers' experience.

That the crash reports are not followed up with the team members who are reporting this.

The software can offer any organization a great solution for tracking, reporting critical business information and providing a solid method of communicating with both internal and external customers.

Overall I like the software but there are definitely areas where it could be improved.

Sage CRM offers the best money value especially for mid-tier institutions and offers realtime collaboration capability.

We had trouble processing payments. Overall, it was hard for us to use all the features and rely on it to be more productive.

The more people on it, the worse it gets. Cannot use remotely through a VPN.

The implementation of this software hasn't gone well for us.

The biggest problem with it is continuous functionality. When you have database errors it can be a nightmare.

Good as a client database. Clear online portal and good customer service representative assigned to account.

Surprisingly customer service respond with very standard answers but not to specific questions.

It was a great learning for us that comparison of the software before purchasing is an important aspect.

The set up was very lengthy and difficult. In addition the main reason for us to use it was to keep track of invoices, sales with clients, and to process payments online.

It is easy to navigate and get from screen to screen to check on personal information. I like the simplicity of it.

There aren't any tools to pick up on grammatical errors while typing.

Sage CRM is a great product Ease of use, simple to manage, ability to update. It gives an ability to update customer/prospect information and track sales.

A beneficial tool to use and best in customer relationship management for my business needs, it has a feature where you can make your marketing campaigns perfect and accessible.

Its not fully integrated with Outlook - unless its a calendar appointment - This is a major hindrance and duplication of work and really MUST be addressed. Nothing can be set as recurring - nothing.

SAGE CRM has been great for our clients. There are very few CRMs that are affordable for SMEs and can keep the full business function housed under them.

The training is very limited and minimal. All around terrible product for these reasons.

The shared documents feature allows us to make sure that everyone who needs access to certain documents has the access.

Sage CRM is a solid CRM that seamlessly integrates with other Sage solutions.

Sage CRM can be a bit of a problem when there are database problems. The support guy can usually fix them quite quickly but the instability of the the software raises at times.

We have been using Sage CRM for a while with our clients. It is a great piece of software for medium sized enterprises.

I like that Sage CRM is fairly easy to use and comes at a good price. There is a lot of competitor though with similar solutions.

Great place to input customers to manage docs, reports, emails. Easy to send emails or run labels, letters, and review customer history.

Allowed us to better manage the way we worked with customers.

That in itself is the MOST counter productive frustration - i have ever had to deal with.

A lack of social CRM and social media tools. Basic function to search LinkedIn.

US Dollar

Oracle CRM On Demand is a cloud-based suite containing integrated, business applications that enable organizations to make decisions and manage costs of operations. The suite includes customer relationship management (CRM) solution designed to help sales, service and marketing departments make information-driven decisions and manage costs and performance. It helps streamline business processes and allows key divisions to draw references from the same source of data.


Sales applications include sales force automation, sales order management and channel management. Marketing applications include marketing automation, marketing resource management and tradeshow management. Service applications include customer service, field service, call center and self-service.


Oracle CRM On Demand also consists of applications for managing operations related to services, finance, human capital, project portfolio and supply chain.


Support is available through an online knowledge base and via phone.



LongDescription

Real-Time Analytics

Forecasting

Access Controls/Permissions

Sentiment Analysis

Multi-Campaign

Pipeline Management

Audience Targeting

Calendar Management

Customizable Fields

Customer Support

Contact Management

Opportunity Management

Configurable Workflow

Lead Management

Email Marketing

Social Media Monitoring

Real Time Data

Territory Management

Multi-Channel Social Integration

Marketing Automation

Social Media Integration

Workflow Management

Email Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Data Visualization

Reminders

Customer Social Profiles

Lead Nurturing

Real Time Reporting

Customer Engagement

Customizable Branding

Reporting/Analytics

Contact Database

Monitoring

Campaign Analytics

Pipeline Reports

Live Chat

Campaign Management

Sales Forecasting

Search/Filter

Sales Pipeline Management

For Insurance Industry

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Contact Oracle for detailed pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

2-10

11-50

51-200

201-500

501-1000

1000+

Oracle CRM On Demand

Sage CRM is a cloud-based customer relationship management solution designed to help small and midsize businesses optimize their customer experience by offering tools to manage new and existing client relationships. Applications include integrated modules for sales and marketing automation, customer service, help desk, social CRM and more. Sage CRM also offers robust mobile capabilities. The software can be deployed in the cloud and on-premise.


Sage CRM can be used to track the performance of sales agents, forecast trends, schedule meetings and more. The dashboard gives visibility on the current sales deals and the reporting and analytic features help in forecasting sales performance and tracking new opportunities. The marketing tools help campaigners to plan and execute marketing and promotion campaigns. The solution is capable of managing campaigns across multiple channels. The built-in email marketing feature allows sending promotional messages and newsletters to the contacts.


Additionally, it also supports integration with various third-party applications.



Collaboration Tools

Performance Metrics

Windows 8

Sage CRM (cloud): $45/user/month
Sage CRM (on-premise): contact Sage for pricing details.

Oracle CRM On Demand vs Sage CRM

User Ratings & Reviews

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