Oracle CRM On Demand vs SAP Business One

RATING:

4.4

(31)

Oracle CRM On Demand has 31 reviews and a rating of 4.42 / 5 stars vs SAP Business One which has 313 reviews and a rating of 4.29 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (31)
4.3 (313)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 8, 2024
May 17, 2024
Pros/Cons
  • Pros

  • Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs.
  • Oracle CRMoD is a critical tool in our global enterprise. It not only tracks and manages opportunities very well but we have it integrated to our quotes to save duplicate data entry, etc.
  • Cons

  • It is difficult because there are so many different things to do with the tools.
  • The user interface was not very easy to understand at first. There should be no reason to enter things multiple times.
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  • Pros

  • This is an easy to use ERP, cheap and designed accordingly to small business (10 - 100 peoples) without any problems, Is a low-cost efficient software.
  • Good ecosystem and a wide variety of add ons and extensions. SAP is improving it integration capabilities and tools finally as well.
  • Cons

  • The process of updating and applying notes / settings is still complex and makes daily management difficult.
  • This is an issue if you are a multi currency business as it makes reconciliations very difficult.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos