The only downside to OpenTable is that not every restaurant is a member so you cannot make reservations all in one place nor see all available restaurants to choose from.

OpenTable offers great customization options for searching through different restaurants. You have the ability to search by neighborhood, occasion and price.

Easy to use, love the restaurant suggestions and what’s available now options. Points are great too that can be redeem for gift certificates/cash.

Finding a new restaurant and earning points for eating at some of my favorites... what's not to love. Being able to make, modify or cancel reservations without having to call is the best.

I love the ability to not guess if a restaurant is going to be packed to the brim or not. It secures your ability to get a table at your favorite spot and not guess if itll be available or not.

They clearly have invested in the product and the user experience, both for the proprietor and the end user.

This is a great tool and very easy to use to book tables at pretty nice restaurants all across the city.

It's great how this app integrates with Google maps. It makes searching for a restaurant then making a reservation much simpler since it's all baked into one place.

The program will sometimes glitch and go offline.

I have had great experience using Opentable especially in such a big city where everyone is looking for similar reservations.

Never once have I had a problem with this app in booking or reserving a table at a restaurant.

I think OpenTable is a great concept for Restaurants and Consumers. It makes life just a tad easier for everyone.

The best part is you earn points with them which turns into gift cards that you can use at some of your favorite places.

Perfectly integrated for restaurant bookings. Easy to navigate and use.

This is a wonderful software that allows you to book reservations for restaurants quickly snd easily. I love the ability to choose an exact time and seating area.

Nothing from open table, I got annoyed when a restaurant no longer used Open Table and stopped taking reservations, but that is on the restaurant, not open table.

Very good customer support and is very knowledgeable about the software and can easily talk you through whatever process you are looking at completing.

I love how easy it is to use and get a reservation on the weekends when the restaurants i love are super busy.

Very easy to configure and manage all of your reservations. The platform is user-friendly and pretty basic to learn how to navigate.

The support was the best part. Every time I called they had great support staff for us.

Ease of use in making restaurant reservations. They confirm the reservation and allow you to easily edit the reservation.

Easy of operation and customer support. Shelly Broussard has been amazing to work with and one of the main reasons we have stayed loyal to OT.

It had been a seamless experience booking through OpenTable. Amazing user experience to book through and get your table for a date.

Easy to use, provides great marketing options, well supported. The product support has been great, operationally and from our representative.

This is my go to App when making dinner reservations. I also like the follow up and feedback/reviews I can give to help others.

I dislike that the search query resets every time the user views a restaurant. No map view on mobile site makes it difficult to use to make decisions on the go.

The worst part about the Pipe Drive platform is that you cannot customize the platform as much as you could with an enterprise level platform.

Very good CRM tool that helps visually track and display the growth of leads and opportunities in a company.

It's like Trello for my sales pipeline. Fun to use and has made me better at followup and a better salesperson overall since I started using it.

Pipedrive's free plan is great, you can get a good idea of whether the product is for you without actually spending a penny.

Customer service is super responsive and helped solve a couple issues when i was first learning the system.

Great experience love the mobile and the desktop portions. Super quick server responses.

I would have stuck with this software if it had not merged my calendars and copied things from previous years causing me a lot of stress, headache, and confusion with my day to day tasks.

Terrible product, lacked basic CRM functionality and migrating to get off of it was a pain.

We love how simple and effective it is, it helps you with reminder and to get super organized.

If the tool exists, there’s a good chance you can connect to it with Pipedrive. It’s obvious that they have made integrations a priority and this adds a lot of value to the platform.

Pipedrive has organized our lead gen efforts and given us a CRM we can really count on. Solid tool and solid support with a great interface.

The user interface is well designed and I like the drag/drop functionality. This was important as the primary users are our sales team, who need something fast and easy to use.

What I like the most about using Pipedrive is that it really helps me stay focused on the most important things. It has really helped me to keep my tasks organized and not leave things incomplete.

The integration with many productivity tools has a positive impact over the effectiveness in.

There is no key information once Pipedrive is down of who you can contact for support. I don't like the Lead section it really just sits there quite useless to us.

Support readily available. Very good bargain for your money.

I love this CRM, it is hands down one of the greatest for customer support I have ever experienced.

Bit costly and being a beginner it was bit difficult for creating filters and objects. Enabling few functionalities for certain teams are missing.

I really appreciate this platform and found it incredibly useful for the growth stage of my 8 person, international marketing Saas startup.

This is an affordable software that does a great job considering the low cost.

Pipedrive is incredibly easy to start using & very user friendly. It's easy to set up, has a good marketplace for integrations & scalable.

Everyone was stepping on each other's toes and had no idea who was called and what was discussed. Some inquiries were never replied to (just lost).

Pipedrive strikes the right balance between features, ease-of-use and cost. I am happy to say that their technical support is (by far!) the best I have seen from any CRM.

It's user friendly and fun for managing leads in a way that feels easy to use.

Again, it is super easy to use. On day one you sign in and completely understand the functionality.

Pipedrive is a very powerful and good software with simple and very advanced solutions.

I have absolutely loved using Pipedrive. It's easy to use, has a great interface while still having all the features I could possibly need.

US Dollar

OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.6 billion seated diners per year, and more than 55,000 restaurants, bars, wineries, and other venues across 105 countries. With free POS integrations, 2-click email campaigns, and more, restaurants can manage all of their data in one place to scale their success.

LongDescription

Real-Time Analytics

Employee Management

Forecasting

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Order Entry

Kitchen/Menu Management

Delivery Management

Customizable Reports

Access Controls/Permissions

SMS Messaging

Mobile Payments

Order Management

Reservations Management

Mobile Booking

Credit Card Processing

Calendar/Reminder System

Reviews Management

Wait List Management

Customer Database

Online Ordering

Gift Card Management

Calendar Management

Room Booking

Sales Trend Analysis

Promotions Management

Customer Support

Booking Notes

Booking Management

Rate Management

Mobile Access

Online Payments

Real-Time Data

Performance Metrics

Third Party Booking

Event Scheduling

Social Media Integration

Real-Time Notifications

For Restaurants

Real-Time Updates

Website Integration

Table Management

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Group Reservations

QR Codes

Availability Management

Customizable Templates

Online Reservations

Ratings/Reviews

Activities Booking

Reporting/Analytics

Contact Database

Order Tracking

Social Promotion

Customer History

Point of Sale (POS)

Third-Party Integrations

Delivery Estimate

Inventory Management

Loyalty Program

Menu Builder

POS Integration

Billing & Invoicing

Food Delivery Dispatching

Basic Plan (includes reservations, custom profile and listing, guest database & tags & notes, marketing tools, reviews management & analysis, experiences, post-dining surveys, and takeout ordering): $39/month + $1.50 per network cover + $0.25/cover or $49 flat fee for reservations on business website + 2% service fee for takeout and experiences.
Core Plan (all Basic features + table management, waitlist, availability controls, inventory, and POS integration): $249/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences.
Pro Plan (all Basic & Core features + automated email campaigns, guest preferences, guest profiles, and staff scorecards): $449/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences.
All plans include access to boost campaigns, Bonus Points, reporting and mobile apps, integrations, and guest booking management tools.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

201-500

OpenTable

In Person

Webinars

Documentation

Videos

Pipedrive is a web-based Sales CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals. Built using activity-based selling methodology, Pipedrive streamlines every action involved in converting a potential deal into a successful sale. As a cloud-based application, the solution can be accessed from anywhere 24x7 using any web browser or dedicated mobile apps.


Pipedrive provides sales personnel full visibility of different sales pipelines. A robust interface displays the progress stages for each deal with the complete details for next actionable items. The activity & goal feature allows users to track the pending activities in each pipeline. Pipedrive also offers custom sales reporting tools to monitor individual and team level targets, analyze sales data and generate visual reports.


Pipedrive's mailing system seamlessly integrates with multiple email service providers including Outlook, Gmail and Yahoo. Users can send and receive emails from multiple accounts using their Pipedrive account. The solution also integrates with various leading CRM tools to transfer contact details, communication history and other information across applications. Apart from these, the solution also integrates with Google Maps, MailChimp, Trello and Zapier.



File Management

Third-Party Integration

Content Delivery

Cataloging/Categorization

Lead Notifications

Business Card/Badge Scanning

Meeting Management

Internal Chat Integration

Text Analysis

Product Catalog

Online Forms

Property Management

Lead Engagement

Lead Capture

Performance Management

Code-free Development

Document Storage

Activity Tracking

Transfers/Routing

Data Synchronization

Customer Segmentation

Drip Campaigns

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

Single Sign On

Relationship Tracking

For Nonprofits

Project Management

Data Extraction

Lead Distribution

Multiple Site Management

Pipeline Management

Communication Management

Call Recording

Medical History Records

Offline Form

Team Assignments

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Activity Management

Churn Management

Client Tracking

Template Management

Scheduling

Data Import/Export

Email Tracking

Call List Management

Graphical Data Presentation

Buyer Management

Email Templates

Self Service Portal

Contact Management

Opportunity Management

Configurable Workflow

Lead Management

Multi-Currency

Email Marketing

Statistical Analysis

Sales Reports

A simple CRM starting at $14 per user per month subscription. It's easy to add or remove team members at any time.

OpenTable vs Pipedrive

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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