What I find useful about Oribi is that you can quickly get the data you need.

I first had the the name Oribi from a friend, when I asked of the best analytics tool to use for my new site, oribi really provided me what I was looking for.

I love the AI capabilities of Oribi and the ability to create correlations. I also love the ability to white label the reports and to see all of our web pages rankings.

They make me feel like a partner in my business that wants me to succeed.

For the most part good, very responsive to questions. Just wish there was more functionality that would make it easier to get more key insights.

It is mostly user friendly and very easy to see actionable insights.

It was lovely using oribi for my web analytics, it was easy to use and provided me many insights for my decision making.

The only real downside is the limited reporting Oribi offers. You can only report in a pdf document from the reporting section, which can be limiting in terms of what data you can include and exclude.

If you are in management and have no time to set up everything in Google Analytics or know how to dig through the mountain of data to find what you want, Oribi is fantastic.

Annoying as i am interested in the service but can't discuss any potential account because no one ever replies.

Has helped me a lot when it comes to marketing oribi has been in front line to help me target my customers. Hence boosting my sells also their customer support is actually good.

We'd been looking for behavioural analytics software for some time but always been priced out by the high costs. Oribi fit perfectly into our modest budget and was incredibly easy to set up and use.

Also, every time I use it, I actually feel calm because everything is so beautiful to look at.

I also love the funnel feature that allows you to understand better the conversion different processes have, especially when having people moving from different domains.

I cut out all software but Oribi when I lost everything.

The value for money with this software is amazing.

What I like is they have an easy to read funnel, correlation between behaviors and just a very easy to read analytics that is packed with graphics that can be pulled onto a deck.

So GA is great for deep dives (rare) and requires foresight in what you're tracking. With Oribi, you dont have to plan in advance what you want to track.

Every time I see an ad come up now, I'm right there to help defend how lovely this product is.

Overall our experience has been good. We can match Oribi's data with some data we get from users and understand better our audience + which campaigns are performing better.

Sent many emails with slow to no response. Company can not provide basic customer service.

We can't see what drove traffic to a specific product. We can't use filters to exclude URL parameters.

Limited reporting capability with only pdf document format, and not allowing what to include and exclude from the reports.

I like Sprout and am happy with the service they provide. It helps me do my job, which is invaluable as a team of 1.

The smart inbox is a large reason why, but it also just seems to be the most robust and easiest to navigate of all the social tools available.

Lack of support for enterprise. Difficult to scale up using this tool.

The interface is very clean, most tools are easily accessible for every feature available and also, the very stylish and friendly design really improves the user experience, makes it more enjoyable.

Sprout is a great social media tool for analytics, engagement, reporting and management. The features are great and their customer service is helpful.

I love how the calendar setup works. Also the reporting it offers is so helpful in understanding what content is performing best, as well as providing an easy and beautiful report for clients.

The problem with this Sprout Social is that it sometimes misfires when posting to Linkedin. Instagram posting is also little glitchy.

Good, customer service was helpful when we were thinking about implementing.

I also struggled with the fact that I was only allowed 10 accounts. We are not an agency but still need more than 10 social accounts.

I was happy with the software, but I was less than thrilled that I had a customer service person sending me messages of this sort.

It is very confusing and misleading. Before they updated the app, you were able to just click on the names of those who need to approve it.

One of the best features on Sprout is the ability to have multiple users create, review, and publish content. This has saved us a tremendous amount of time on our team.

Overall, the software is great. It's just a pricey social media tool.

I had a chance to use this software for free trial period alongwith various other tools to analyze which one is best suited for my agency.

What I like most about this software is that it is easy to use and we had a team member who did a video session with us so we can learn the features and its benefits.

Customer service people are rude, ignorant and not knowledgeable about the products.

When a certain scale is reached in the number of users and managed profiles, the cost-benefit ratio increases positively.

The company support is great, but other programs seem more user friendly. I think they have some bugs to work out.

Dashboard can be confusing as there is a lot going on.

I also appreciate the calendar and how easy it is to schedule posts. Being able to coordinate tasks between users and integrate with help desk software is also incredibly helpful.

It's great to know if something was handled and by which user and the sense of accomplishment is there once you clear your inbox.

From the beginning, the Sprout team that has worked with us has been friendly, easy going, fun to talk to, and answered all of our questions.

Sometimes posts set to publish will fail, though I'll get an error report and a reason why it failed.

My point of contact sent me threatening, rude and unnecessary emails while I was in the hospital. I voided my contract before it became effective.

I love Sprout Social's integrated inbox, so you can see all of the latest comments from all of your clients.

I really enjoy Sprout, they have many integrations and are reasonably priced for their value.

Excellent tool for social medial planning. Unsure if it’s “worth” it given the high cost.

The reporting is exactly what I need, I love that it integrates with Feedly, the inbox is useful for daily management.

I have had a great experience with them. There is always someone to discuss issues with right away if needed and they have great work-related content for continued education.

I like how the platform identifies the best times to post to each platform's audience on a particular day. This gives our content the highest chance of receiving the most engagement and reach.

I used this software when I worked for a large corporation, which helped us afford it. The ease of use and monitoring was amazing, it was such a good tool.

Definitely enjoyed the user friendliness of the platform and their support was also really great.

The customer service is great with a dedicated account rep who responds quickly and friendly. The UI Is well designed and is easy to navigate for even the most novice of users.

US Dollar

Oribi is a cloud-based journey mapping solution that provides marketing agencies and eCommerce businesses with analytical tools to monitor visitors' behavior across various digital channels.


Businesses can view key metrics, trends, and marketing budgets in one dashboard, improve Facebook and Google-paid campaigns by sending data from Oribi to these platforms, and manage marketing activity, from paid campaigns to newsletters or content.



LongDescription

User Research Analysis

Website Analytics

Activity Tracking

Customer Segmentation

Cross Channel Attribution

Real Time Monitoring

Referral Tracking

Campaign Tracking

Usability Testing

Behavioral Analytics

Multiple Site Management

Multi-Campaign

Audience Targeting

Resource Management

Collaboration Tools

ROI Tracking

Data Import/Export

User Journeys

Customer Activity Tracking

Multi-Touch Attribution

Self Service Data Preparation

Conversion Rate Optimization

Email Marketing

Social Media Monitoring

Pageview Tracking

Performance Metrics

Channel Management

Data Discovery

User Interaction Tracking

Attribution Modeling

Web Traffic Reporting

Time on Site Tracking

Event Triggered Actions

Visual Analytics

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Data Visualization

Visitor Tracking

Conversion Tracking

Multi-Channel Attribution

For Mobile

Dashboard

Customer Journey Mapping

Alerts/Escalation

For Websites

Goal Setting/Tracking

Reporting/Analytics

Customer Profiles

Prioritization

Campaign Analytics

Trend Analysis

Action Management

Storytelling

Self-service Analytics

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Oribi

Live Online

Webinars

Documentation

Videos

Sprout Social is a cloud-based social media management solution that caters to businesses of all sizes and helps them to manage their audience interactions and marketing routines. Key features include automated publishing, conversation tracking, social content management, social media analytics and more.


The solution features a "Smart Inbox," which combines the social media interactions from different social media websites. It helps users manage interactions by turning messages into tasks, assigning them to specific people and allowing team members collaborate on the assigned tasks. Sprout Social's social media publishing functionality automates the process of scheduling social media content and managing content approval for the content before publishing. By using Sprout Social's reporting and social media analytics functionalities, users can monitor social media performance of the brand across various platforms.


Sprout Social offers services on a monthly subscription basis that includes support via phone, email and other online resources.



Real Time Analytics

Engagement Tracking

Multi-Channel Marketing

Multi-Channel Management

Influencer Tracking

Customizable Reports

Multi-Channel Campaigns

Brand Tracking

Charting

Real-Time Monitoring

Ad hoc Reporting

Multi-Account Management

Real Time Editing

Sentiment Analysis

Competitive Analysis

Task Planning

Categorization/Grouping

Communication Management

Publish Scheduling

Configurable Alerts

Calendar Management

Automated Publishing

Content Library

Assignment Management

Social Listening

Social Performance Management

Group Management

Customer Support

Contact Management

Customer Experience Management

Content Management

User Profiles

Multi-Channel Data Collection

Data Security

Media Library

Social Media Integration

Workflow Management

Real Time Updates

Image Editing

Review Monitoring

Activity Dashboard

Automated Scheduling

Real-Time Chat

Customer Social Profiles

Image Library

Response Management

Social Advertising

Keyword Tracking

Editorial Calendar

Real Time Reporting

Customer Engagement

Customizable Branding

Monitoring

Feedback Management

Post Scheduling

Social Promotion

Negative Feedback Management

Tagging

Task Progress Tracking

Third-Party Integrations

Competitor Monitoring

Keyword Filtering

Task Management

Campaign Management

Search/Filter

Web Tracking

Digital Asset Management

It is available across three pricing plans, outlined below:
Standard: $89 per user/month (billed annually) or $99 month-to-month
Professional: $149 per user/month (billed annually) or $169 month-to-month
Advanced: $249 per user/month (billed annually) or $279 month-to-month


Oribi vs Sprout Social

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