Ephesoft vs Rossum

RATING:

4.5

(23)

Ephesoft has 23 reviews and a rating of 4.52 / 5 stars vs Rossum which has 12 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (23)
4.6 (12)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 22, 2022
October 11, 2023
Pros/Cons
  • Pros

  • Once everything is installed, configured, it runs stable. The software's primary function does meet expectations, which is to classify documents given that good training images are provided.
  • Smart Document Capturing, Sorting, and Grouping. Easy of Usage and Customization.
  • Cons

  • Random errors come up daily, and need to manually restart batches as a fix. Sometimes batches get locked and can't be unlocked from UI, then need to do a DB update to unlock the batch.
  • Editing, updating and setting up changes is difficult and not user-friendly.
Read all user reviews
  • Pros

  • In conclusion, I wholeheartedly endorse Rossum for any company looking to automate their data entry process and boost productivity.
  • I also value Rossum's customer service. I've needed help with a few questions and problems, and the support staff has always been very accommodating and quick to respond.
  • Cons

  • The software occasionally fails to accurately extract data from specific kinds of documents, which is another drawback.
  • Getting the software to recognize and extract data from documents with intricate formatting or unusual layouts has proven to be difficult for me. Rossum also has trouble speaking in various languages.
Read all user reviews
Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos