The customer service is fantastic & Chaser has made a huge difference in getting cash in quickly.

Since setting up Chaser, we have saved money and no longer required a Credit Controller.

Overall the system is super easy to use and allows me to save over 15 hours of manual chasing a week.

Is automated so all invoices can be prioritized instead of just delinquent ones - the early follow up helps keep our invoices top of mind with our clients. Increases the amount and time to collection.

Overall really pleased and has saved me a lot of time and very cost effective.

I love Chaser's one-click integration with 3rd party apps.

It is super easy to use and can be set up in a matter of minutes.

Chaser is easy to use and has saved us many hours. The interface is very clear and intuitive.

Awesome Software that helps on communicating with customers about outstanding invoices.

The system does exactly what it says on the tin and is brilliant. Thank you for helping me to maintain healthy cashflow while I am on holiday.

Just simply effortless - really do love this software. Really good piece of software and definitely worth the money.

The only downside is clients email me to respond and the email address is the chaser one which confuses them.

Easy set up and integration with our accounting software, easy to tailor to suit our requirements and it gets great results.

Very useful package, excellent customer service, very knowledgeable staff.

Easy to use, effective and value for money. Great Xero integration and peace of mind.

We have had positive feedback from our clients as they are impressed with how efficient our credit control systems are.

Much better understanding of credit control and the benefits of intelligent automation.

Many folks on my team are familiar with that process and it is a pain to re-train them, but that is not a huge problem.

The team has always been very friendly and supportive whenever i needed their advices in setting up the system. Also they are always open to suggestions to improve the software according to my needs.

Easy to submit information for the collections team, quick and informative updates from the team too.

Very user friendly and it can be fully personalised.

Chaser is a nifty tool that allows us to automate our simple billing tasks which is a huge financial and time benefit for my firm.

It does exactly what it promises and their customer service is second to none.

Really easy to understand, set up and implement. It has revolutionalized our credit control and saved us money.

Clients may email the 'chaser' email about non chase related queries, which can be frustrating at times.

I have not yet found anything negative about Chaser and feel that a little more time spent looking into the other features available will even improve the use.

Fantastic programme with great customer support. The team at Chaser are always ready to listen to suggestions or improvements too.

Helps us focus on outstanding invoices, regular company tailored chasing is possible with very little set up required.

Reliable, easy to use software with a lot of great features to help credit control.

I was also able to expand it to the point where I now have more functionality & productivity at my disposal than at any other time in the 29+ year life of my business.

This can cause confusion when querying the database.

It is difficult to access local data and often it is out of date.

Richness of features and ease of use top the list. Total cost of operation is exceptional.

I can't overstate the sense of security  we get from knowing when we need them, they are there. They are easily the best vendor relationship we have and I highly recommend you use them.

User-Friendly Interface,Navigating through its features feels effortless, thanks to its well-designed menus, clear icons, and thoughtful organization.

Lack for developing features in app during processing some operations.

Support staff are AWESOME ; Collect features are easy to learn.

The customer service for Collect! is by far the best feature of the service.

User friendly, fully customizable, fast & reliable customer service.

This software is user friendly and able to do more than you would ever need or use. Customer Service Support is amazing and the staff is very friendly.

We have had issues which were resolved by customer service, and they are very helpful in writing custom reports as well.

This is costly at times because we have to pay for the customization of same.

Flexibility and Customization is great. Has made us much more efficient.

Incredibly flexible to customize to your client requirements and work flow by yourself or, with the help of Collects! humble and down to earth support staff.

My feed back is positive and our experience has been very satisfactory. The response to the ticket is rapid and we are very happy with our Software and Collect team.

Massive savings in admin time, postage, and banking costs. Improved margins and greater security.

We are Botswana based (Southern Africa) and first in this country to use this  software. So far is the best and very quick.

Best feature is that most of the customization we can do here without paying for programmers and/or waiting for finished product. Most elements cab be changed in minutes as needs present themselves.

The ease of use and the robust features of Collect! are superior to other collection software programs.

The costs are reasonable & the staff is responsive & very easy to work with. I highly recommend this product & as the title of the review indicates, they really saved the day for me.

It wasn't hard to understand, and in our training I felt like it could be really helpful for the company.

Technical help , easy usage the training was very easy and easy to understand.

Offered and were more catered to law firms. Very happy with the software and glad to know that I can call anytime and speak with an agent who is more than happy to help.

I recently had the team write a report for me that will save me hundreds of man-hours - which is $ saved for my company. The report costs me $130.00 but it will save me over $15,000 in man-hours.

Overall happy with my experience. The company is very attentive to customer needs and I sense a sincere desire to help their customers succeed.

Overall, its a good product and does its job. The cost is fair for its quality.

Collect! was recommended because of its ease of use, features, packaged reports that were immediately usable and great technical support to it's customers.

Fully customizable user levels; check. Integrations with third party service providers and payment processors; check.

Very versatile and customizable (too much in some areas). Exceptional customer service; punctual in returning calls/email, friendly, detailed and evident they have a good culture within.

The fact that it makes my job easier by organizing my tasks, and helping us as a company locate individuals easier.

The functionality opportunity of the system is immense and comes with a learning curve.

Collect is a fantastic and encompassing software for a one person collection department. I find everything user friendly and meets all my needs.

US Dollar

Accounts receivable automation software and credit control services.


Xero App Partner of the Year 2023, Management Today Best Use of Innovation (2023), CICM Credit Awards B2B Supplier of the Year (2022).


Chaser users:
- Get invoices paid 54+ days sooner
- Reduce your DSO by 75%
- Save 15+ hours per week on accounts receivable tasks
- Maintain great customer relationships


Why use Chaser?


Automate without losing the human touch


- Ensure customers never know you’re using an automated system, with chasers sent from your usual email address, with your regular email signature and branding


Increase your chances of getting paid with multi-channel chasing


- Schedule reminders via email, SMS, and automate your debtor-phone calls using Auto-call.
- Personalise every reminder automatically, with data such as customer names, amount owed and due dates


Make it easier for customers to pay


- Give all your customers access to a dedicated Payment Portal, with automatic reconciliation in your accounting system
- Offer multiple payment options to suit your customers’ needs in one location
- Reduce time on payment admin, as all documentation and details are available to customers in their portal


Get invoices paid faster


- Reduce late payments with an improved AR process and actionable insights. Users reduce DSO by 75%+
- Use AI-powered insights to understand which debtors to prioritize, who will pay late, and the best times and days to chase.


Optimize your receivables approach


- Create unlimited custom schedules that suit your different groups of customers, such as good payers, bad payers, or long-term clients
- Schedule as many payment reminders as you require, at intervals you choose
- Select the best days and times to send reminders and automatically avoid sending reminders outside working hours, on weekends or bank holidays
- Escalate the sender of payment reminders to a more senior figure automatically, when customers haven’t paid after a specified period


Keep track of all chasing activity in one place


- Debtor communications and replies are pulled into Chaser automatically, set call reminders, and make and record debtor phone calls in-app
- View a consolidated communication history for every invoice and every customer in your CRM
- Reconcile with your accounting system automatically, so you never chase a paid invoice
- Include notes from phone calls, set reminders, and assign follow up tasks to your teammates

LongDescription

Real Time Analytics

Multiple Payment Options

User Management

Electronic Payments

Customizable Reports

Activity Tracking

Collection Agencies

Bank Reconciliation

Financial Management

Invoice Management

Risk Assessment

Cash Flow Management

Aging Tracking

In-House Collections

Template Management

Data Import/Export

Email Templates

Self Service Portal

Contact Management

Multi-Currency

Online Payments

Real Time Data

Historical Reporting

ACH Payment Processing

Real-Time Updates

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Payment Collection

Reminders

Customer Statements

Automated Scheduling

Customizable Templates

Cash Management

Billing & Invoicing

Accounting Integration

Payment Plans

Real Time Reporting

Commission Management

Contact Database

Credit Reporting

Account Reconciliation

Monitoring

Client Management

Receivables Ledger

Third-Party Integrations

Multiple User Accounts

Partial Payments

Search/Filter

Forecasting

Recurring/Subscription Billing

Credit Card Processing

Auto-Dialer

Call Recording

Transaction Management

Multi-Channel Communication

Workflow Management

Invoice Processing

Business Process Automation

Automated Notices

Task Management

Callback Scheduling

Chaser offers specific pricing information for users of the following regions: Australia, Europe, New Zealand, United Kingdom, United States.

For the rest of the world, Chaser's pricing in USD is as follows:

BASIC plan: $40 per month
STANDARD plan: $95 per month
ENTERPRISE plan: $325 per month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Chaser

Live Online

Webinars

Documentation

Videos

Collect! is a hybrid debt collection solution that includes flexible options, automation, add-ons, and integrations that enables businesses to manage various components of debt collection routines. Collect! caters to businesses of all sizes in the credit and collection industry and helps them to manage various components of debt collection routines, which include automating collection letters, tracking phone calls, processing payments, and more.


Collect! includes batch processing, work queues, contact management, detailed financial settings and tracking, credit bureau reporting, letters, reports, import-exports, data exchanges, automations, scheduling, integrations, encryption, MFA, client reporting and billing, remote web access, translation.


With cloud and premise deployments and editions ranging from Lite to Enterprise, Collect! provides any business with the right software package, that will allow businesses to move to larger editions later with data and customizations intact.


Collect! provides free training, online Help documentation, live Help Desk located in North America, and technical services staff that can work on further customizations and automation so that business can work with accounts as efficiently as possible.



Compliance Management

Windows 7

Windows XP

Web browser (OS agnostic)

Windows 8

Windows 10

Collect! is available across 5 pricing tiers:  Express, Entrepreneur, Professional, Professional Plus and Corporate. Pricing starts at 79$/mo:



Xpress - $79/user/month
Max # of concurrent users - 5
Max # of debtor accounts - 2,500
DB File Storage - 30GB

Entrepreneur - $199 1st user/mo + $99/each additional user/mo
Max # of concurrent users - 10
Max # of debtor accounts - 10,000
DB File Storage - 30GB

Professional - $299 1st user/mo + $99/each additional user/mo
Max # of concurrent users - unlimited
Max # of debtor accounts - 100,000
DB File Storage - 100GB

Professional Plus - $499/user/mo + $99/mo for additional users
Max # of concurrent users - unlimited
Max # of debtor accounts - 500,000
DB File Storage - 100GB

Corporate - Contact for pricing
Max # of concurrent users - unlimited 
Max # of debtor accounts - unlimited
DB File Storage - 200GB
All modules, multiple databases 

Contact us for corporate or leased pricing

Chaser vs Collect!

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