I evaluated a few options and chose CareStack because I could access the software on any computer through a browser and the cost of support was included in the monthly price.

Separated radiograph software, poor quality of images compared (to dentrix ascend). Need o constant refreshing of the software to obtain images.

We have been in love with our curb side check- in which has been an amazing new feature with all the pandemic happening right now.

My team and I are very happy with the software because of its capabilities and the support team at CareStack which helps us become more efficient every day.

I have personally had a tremendous experience with Carestack. I have participated in their Platinum Coaching program and their desire to do everything they can to help you succeed is second to none.

The ease of use coupled with the ability to personalize the interface makes it the easiest software I have used as a clinician. Being cloud based is also definitely a bonus.

The ability to run custom reports to help us manage our patient care and schedules is first rate. I have used most all dental softwares available and Carestack is the best by far.

User friendly, like how u can see notes for patients.

Carestack is easy to use and the Customer service is Top Notch.

It is fast, and easy to navigate patient chart.

It's easy to learn and understand how things are supposed to work. Multiple locations are able to share data seamlessly.

Its not very user friendly and it still  makes my head hurt when I have to change something.

I don’t like there are so many clicks that you have to do on the software.

Equally tied to accessibility from anywhere with an internet connection I love how user friendly it is.

During the integration the CareStack team was always helpful and really listened to our needs as a practice.

I love how easy to learn and maneuver it is. If you are familiar with any computer you can do this.

The customer support carestack offers is incredible. Their account manager program is wonderful, super informative as well as efficient.

Overall, I think customer service is great. That is why I kept Carestack.

I really think the problem with MiCamp is a BIG headache. And I am disappointed that Carestack is not following up with that.

Integrates well with cloud based x ray storage software, electronic prescriptions and billing.

The team you have that is so willing to listen and help improve this software to make the end user experience better and better.

Currently, I don't like and very unhappy with how MiCamp works. They are very slow, shady, and  unprofessional.

I can ask her something at any time and she will always get back to me and my team. NO ONE HAS HELPED AS MUCH AS HER.

Good customer support, willing to make changes to software. Integration with other systems such as Jive/Ring Central.

Integration was easy, and service has been quick and efficient.

Phenomenal customization capability, robust reporting, and intuitive integrated workflows. Rapid development and implementation of new features keeps Carestack ahead of the competition.

It helps us with everything. Very easy to learn and use.

Great connectivity with other aspects of care, such as radiographs, billing, and patient charting. Easy to find patients and address all treatment questions from diagnosis to cost.

There’s seriously not anything that I don’t like.

Use of the software has been pleasant so far. The support that is quickly accessible is very convenient when you are in need of help quick.

Having the ability to have all of the different modules necessary in one cloud based platform is great. The best part of CareStack is the support team behind it.

I overall really like CareStack for ease of use. Having many years in dental experience and many platforms used, I am a huge fan with the overall use in all areas.

Very, VERY grateful we had CareStack through the Covid-19 pandemic as it allowed my back office to work remotely. Patients LOVE the Curbside check-in, as do we.

The system is user friendly and does not take hours of training.

SHE NEEDS TO BE GIVEN A HIGHER POSITION and a bonus for that matter. She was the most kind, helpful, positive representative that I HAVE EVER EVER MET.

We love the financial and administrative part. Also, Care Revenue is so wonderful.

Their support team is extremely responsive, and their innovation driven mindset has created significant value for our locations.

I love that I am able to have a very robust patient management software. There are also great tools that allow me to contact and communicate with patients without needing tons of new add ons.

The customer support is top notch, you can call, email, submit a ticket or use the built in chat if you need assistance.

Ease of use, excellent quality, and good support. Innovative software for analyzing 3d images.

Dolphin sports a ton of features, and integrates fairly well with most practice management softwares. It's also pretty quick to use once you get past the learning curve.

Very hard to deal with support. The problem gets resolved for a few days and then the same problem happens again.

I always get the best customer service, especially. He is always able to fix any concerns we have, and he if he can't he will make sure to send in a request for them to fix any bugs.

It easy to use and the quality of he imaging system is great. There are so many different way to tweak the images.

Very difficult and program, complicate, with no reason.

Can be difficult to implement and use without costly training. The program itself is costly, and if located in Canada, trainers are most likely flown in from the USA which can add to the cost.

Although costly, the usefulness of Dolphin Imaging and Management solutions allows the program to pay for itself.

I'm very upset I paid so much money for a program that only works if the fix it on a weekly basis.

Me and my orthodontic team use this product every day. It's very easy to use, and easy to learn when in a fast paced office.

I then researched about Dolphin on Dentaltown and found many negative experiences with the company. I wish I researched more in depth before I wasted my money.

Easy use, very organized, you can show patients their before and after pictures of each view. The layout makes it so you can see each view of the patients mouth and facial shots.

Intuitive design, great interface once fully understood.

Compare ease of integration with your management software.

The program itself works well for what I need it for. It saves me time and helps to keep everything in one place.

Treatment cards serve as personalized mini databases for each patient, recording all visits, treatment types, and dental hardware used. This helps track costs, and treatment duration for each patient.

It was my stupid decision to buy it. Many cepfalometric measurements, of course not serve at all.

We've had tons of issues with Dolphin. Sometimes, Dolphin will simply stop working and require a reinstallation.

Dolphin Imaging is a very easy to use program.

The ability to link Dolphin Imaging with multiple different accounts, particularly bridging suresmile for easy transfer.

Dolphin Imaging is a very easy to use program that allows you to access imaging even when in a different location.

US Dollar

CareStack is a dental software that helps build meaningful relationships with patients. The platform enables dentists to create and manage patient lists, send automated and scheduled email campaigns, schedule follow-up appointments, and capture patient phone numbers. The intelligent scheduler lets institutions set popup reminders and automatically reschedule appointments for patients that forgot or missed their appointment. 

CareStack allows physicians to save time on regular tasks that are done repeatedly using the automated scheduling system which reminds and reschedules for you. It helps speed up documentation with a dashboard featuring charts to show appointment activity by day of the week, weekend activity, and more. The platform is HIPAA compliant so all records are safe from unauthorized access. 

LongDescription

Treatment Planning

Patient Records Management

HIPAA Compliant

SMS Messaging

Charting

Confirmation/Reminders

Customer Database

Comparison View

Calendar Management

Scheduling

Self Service Portal

E-Prescribing

Imaging and X-rays

Client Portal

Reminders

Medical Billing

Billing & Invoicing

Progress Notes

Web Forms

Claims Management

Appointment Management

Client Management

Appointment Scheduling

Inventory Management

Periodontal Charting

Dental Practice Management

Document Templates

User Management

Electronic Payments

Customizable Reports

Document Storage

Document Imaging

Access Controls/Permissions

Activity Tracking

Data Synchronization

Progress Tracking

Referral Tracking

SSL Security

Communication Management

Scheduled/Automated Reports

Registration Management

Multi-Location

Booking Management

EMR/EHR

Orthodontic Charting

Annotations

Role-Based Permissions

Email Reminders

Patient Communications

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Payment Collection

Automated Scheduling

Customizable Templates

Voice Capture

Patient Management

Records Management

Customer History

Patient Portal

Third-Party Integrations

Live Chat

Document Management

For Dental Practices

Availability Management

Alerts/Escalation

Drag & Drop

Web browser (OS agnostic)

CareStack clients are billed on the basis of the number of users with active logins. Contact CareStack for more information on pricing.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CareStack

In Person

Live Online

Webinars

Documentation

Videos

Dolphin Imaging is a software solution that allows dental specialists to capture, store and import photographs, X-rays, slides and other types of dental images. It offers manual and automatic options for curating and editing images, including drag-and-drop, red eye reduction and enhancement features (e.g. brightness, contrast, hue, saturation).


Dolphin also offers a patient education module with high-quality 3D animations. In addition, the product line includes an orthodontic, dental and surgical preview so patients can see the results of treatment. Dentists can contour a patient’s profile, use drawing tools and overlay images from other cases to produce a finished image that illustrates various treatment options.


The solution is suited for general dentistry, orthodontics and oral surgery practices of all sizes. Support is offered via live chat, phone, email and webinars.



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