Easy to use and great support. When they help they do it promptly and all always follow up.

I would just like to add that their customer service is the best. We recently had our graphic designer who managed our industry weapon leave CNSI.

Ease of use, customer service, consistency of the product.

The only pro is that the customer support is actually good. They solve most of the problems that arise.

I like the option to put multiple campaigns on one channel. It makes it easy to regionalize the screens while still giving them shared content.

East tutorials on line, great customer services when needed.

The ability to customize our displays by location and even down to the device. For example, we have six TVs in our main building.

Command Center HD and the industry weapon team comprise the best solution that's out there for digital signs and visual communications delivery.

I find this frustrating. We have two screens that are set up on a different website than our other ones which can be annoying.

Easy of use once you get used to some of the terminology.

The software and hardware worked perfectly and set up was simple.

It's very useful and easy to use. I can update content within minutes.

Ease of use, great custom templates and integration with other platforms.

CommandCenterHD is good. The platform is great, the content is great, using it is pretty easy for the users.

The software is simple to navigate with nearly instant playback after changes are made. We are very impressed with the ease of use and the customization it allows.

Had a good experience so far, good support and installing the units is simple enough.

I called to ask a few questions and to speak to the rep and we were cut off while working on a question I had, and he returned my call.

CommandCenterHD has amazing customer service and gives me a more creative way to display the groups in house each day.

Once you get the process down, it's super easy to use.

SENSITIVE CONTENT HIDDEN] has been proactive, friendly, responsive, and helpful. From the technical side, we rarely have a display issue.

Instead, you have to throw them in and see if they'll drown or swim. Also, someone at Industry Weapon has a very strange taste in naming things.

Integration with RAVE (emergency alert system). Amazing tech and sales support.

We have also set up emergency notifications through out the enterprise that is tied into the emergency broadcast system of the Police Department.

At this time our devices are functioning as they should and the addition of more RedCore and curated adds more flavor to our content and helps keep the viewers attention.

The learning curve is appalling. Trying to teach employees how to use it is practically impossible.

There are occasional software failures with needing a reboot. Simple fix but it does happen from time to time.

This software was very easy to use. It was definitely a quick learn.

Once you get to know the software, it's fairly easy to work in and manage. We were recently assigned a new customer success manager and that made a huge difference in our engagement and success.

It has been built with the end user in mind. Lots of fantastic functionality and good team making constant improvements.

Great social features, such as blogs, comments and forums. Regular updates and a comprehensive online support community.

The added beauty of the Interact Software is that we have the power to add, change or take away elements as and when we see fit. It's so easy to use and it looks great.

I struggled to get in touch with a real person and the back-and-fourth of the ticket system was too tedious for some of the situations we faced.

Because of the features and software it's enabled us to create a great product for our colleagues, for them to easily find what they need and engage with the trust and other colleagues.

It is a very easy tool to use and the search functionality is the best.

Forms are difficult to use and not as user friendly as the rest of the site. The holiday planner add on didn't work for part time employees which was frustrating.

There is no option to set a page to not expire, so that can be a pain.

The support received is great. Again, as a non-IT user, I have on occasion asked a stupid question but the support team are great at getting back to me quickly and in terms that I understand.

Being able to customise homepages, content for certain audiences and having forums for certain groups has been great for overall engagement at all levels.

No way of bulk download of documents, this would have been really handy during audits as time consuming to download each one at a time.

But once we got things up and running, the platform was wildly successful in my organization. And as long as we didn't experience any tech bugs in new features, everything was smooth.

Great as a user and manager its easy to use and the team are very helpful and quick to respond if you ever have any questions.

They have a great support team that can help you accomplish your goals if you can't figure it out on your own.

A hard question, as my answers are slim. Maybe linking pages together, but this is more to do with my lack of knowledge rather than the product itself.

It is really easy to install, build and maintain by non technical staff. Great user experience, very easy for content owners to create good quality content.

The content development in the backend is complicated, illogical and difficult to use.

Whilst you can build useful workflows for business processes, the suer expeirnece is currently poor.

The team are great to work with, very knowledgeable, responsive and helpful. Having Interact has truely changed the way we work, with staff engagement vastly improved.

US Dollar

CommandCenterHD is a digital signage solution catering to non-profit organizations and enterprises in various industries. The solution can be deployed both on-premise or in the cloud. CommandCenterHD offers various modules which help users in channel management, template management, campaign management, media management and administration.  


Users can upload videos and images which can be added to a variety of built-in display templates. The solution offers an interface that allows users to configure templates and add elements such as dates, times and weather feeds. These templates can be set to display in custom sequences on connected monitors.


Users can also select logos and colors for content, such as text, set reboot frequency for all devices in the network, set upgrade preferences and manage account information.


CommandCenterHD is available on an annual subscription basis and offers customer support via phone, email and live chat.



LongDescription

User Management

Visual Editor

Access Controls/Permissions

Interactive Content

Content Library

Data Import/Export

Audit Trail

XML/RSS

Content Management

Digital Menu Boards

Real Time Data

Data Security

Media Library

Social Media Integration

Real-time Updates

Alerts/Notifications

Customizable Templates

Digital Signage

WYSIWYG Editor

Layout & Design

Event Calendar

Customizable Branding

Playlist Management

Multi-Screen Support

Drag & Drop

Remote Display Management

Third-Party Integrations

Content Scheduling

Auto Update

Web browser (OS agnostic)

Contact Industry Weapon for pricing information. Users never charged for tech support nor training.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

CommandCenterHD

In Person

Live Online

Webinars

Documentation

Videos

An organization’s people are its greatest asset and its biggest investment. For employees to be productive and authentic in a changing world, they want to feel connected to an enterprise’s values, to their colleagues, and to the resources they need. 
 
In short, they want an outstanding employee experience.  
 
Interact delivers this for over 1,000 organizations and millions of global employees through an award-winning employee experience platform that boosts productivity and drives engagement. 
 
Through enterprise-grade intranet software and decades of expertise, we provide Fortune 500, FTSE 250, and globally recognized brands such as Levi's, Domino’s, Teva Pharmaceuticals, and Sony PlayStation, with a powerful way to raise their employee experience and communicate with all employees, no matter where they are.  
 
Having served multinational organizations with complex requirements for over a decade, we will work closely with you to ensure your success from planning through to launch and beyond.   
 
Our intranet platform is a branded, unified digital home for your organization. Key features include:  
 
- Multichannel distribution options that improve the reach and relevancy of communications. 

- Digital signage and native mobile apps – controlled directly from the intranet – that connect employers with deskless workers. 

- An easy-to-use content editor that makes it simple for your army of content authors to make and share the engaging content your organization needs. 

- An AI-powered inclusivity checker that assists communicators through helpful suggestions for inclusive, positive language. 

- An Auto-Engage feature capable of learning when and where it’s best to send communications for maximum impact. 

- A search tool that connects with all your data and content and gives employees fast access to everything they need to do their jobs. 

- Out-of-the-box integrations with Microsoft 365, Concur, ServiceNow, Salesforce, Google Workplace, Workday, Box, and many, many more. 

- Data analytics and reporting that gives you in-depth insight into intranet performance, popular content, and key internal search terms. 

- Instant translation into over 60 languages.  

CommandCenterHD vs Interact

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