I also was not a fan of buying shipping in set increments. More information must be acquired from the customer to prevent fraud, as I lost money in this regard.

Love that it's easy to use and it's so easy to jumpstart a subscription box. The templates are great and love that subscribers have access to their own portal.

Cratejoy is pretty easy to roll out and offers a solid subscription e-commerce service.

I really like the Cratejoy site itself; aesthetically pleasing, easy to navigate, fantastic customer service VIA EMAIL.

The UI is easy to use, the subscription options are vast, the app options are useful, and the built-in analytics are extremely insightful.

The downside to Cratejoy is that you not only pay a monthly fee but you also pay a fee for each sale.

Personally, I dislike Cratejoy's website builder.

Only downside is control over the business, and pricing.

Very good customer service, friendly and responsive. It has been very good as a subscription based business to have software that specializes in this.

The functionality is perfect for a sub box, plus the exposure you get via the marketplace is unreal.

What I like about this software is the ease of use and helpfulness from the staff. I like that my own customers are kept organized.

CrateJoy is tremendously easy to use and offers a great all in one solution for starting a subscription box company quickly and easily.

Really good functionality now, expensive though.

We loved using Cratejoy to manage our business and subscriptions it saved us a lot of extra expense hiring an employee.

I like cratejoy because there are so many options in finding a subscription box for yourself. Easy to use and navigate the site.

From a customer and a seller, this is fantastic and easy to use.

I love this site, great for small businesses and new ideas.

There is nothing i can say to dislike cratejoy.

Love it so much although they definitely take their cut, worth it though.

Out of date articles and instructions on website (make references to features that are no longer there or aren't being used at the moment).

I love this software because it is affordable and gives me everything I need to operate my online business well and professionally.

In the end, after using it for a year I guess we are about break-even on our sales but we are missing 10% of our revenue because I was misled when I signed up for Cratejoy.

Cratejoy is an excellent platform for smaller, startups to put their subscription service out there and equally compete with other services.

Cratejoy has great reporting tools that allow us to easily manage our customers subscriptions, see which ones are the most popular and ones that aren't doing so well.

Specific complaints include lack of billing/shipment options (ie. custom vs. monthly) and each subscription listing can only have one photo.

The designs they provide look great. At the begging when I first started two years ago, the tech support was super helpful.

Overall it's been amazing, love their support and they have definitely fixed earlier bugs.

We upload our transactions on a monthly basis rather than using the live feed. It has been working great until recently.

I think many will upgrade to the full version in time. From what I can tell, it is the best value.

I love not having to buy an expensive enterprise software solution. TaxCloud works seamlessly across multiple platforms and is designed to scale with my business needs.

TaxCloud seems to have been improved significantly with a better UI.

Supper easy integration and amazing product compared to other services.

Before I was even able to access the full functionality I received an invoice for a time period before I even had signed up for taxcloud. They admitted it was erroneous and corrected it.

The best is it is up to date in all city and local taxes that can change in an instance. We saved some money from a local tax that had expired.

It should make dealing with taxes easy, but the setup and end user experience is horrible. Not sure how you can have a company function with this type of customer service.

At first customer service seems a concern. However, this is short lived once the immediate anxiety of employing a new service is overcome.

Support and customer service really matters, and TaxCloud severely lacks it. This entire experience shows me that they care more about their monthly charges than keeping satisfied customers.

So far so good, they have been responsive to my support questions and have made handling sales tax easy for my ecommerce store.

Weeks go by with no responses to calls or emails.

It appears to be better than most as far as a learning curve. I did not use it as too much, as I have decided to retire.

Easy integration with shopping cart. Well documented user and technical guides.

TaxCloud is hard to compare with competitors because I've only ever used them. In my limited experience with TaxCloud I didn't notice anything to be missing that I needed.

Overcharged by $1k over the course of 2 months and refuse to talk to me, answer the phone or resolve the issues. They will change your subscription and there is no way to revert.

The service has been completely re-engineered and is much improved. The new reporting and customer interface are superior to anything else on the market.

The concept is wonderful, your account is easy to understand, the map  and sales tax information is great.

Software integrated well. Problems caused mayhem with no fix.

Difficult to determine if uploads have been received at Tax Cloud.

I tried the paid option and it worked wonderfully at first.

Sometimes with the integration with our ERP we have noticed conflicting sales taxes.

I love the ease of which it works when it works. But when you do need help it is virtually impossible to receive it timely.

Very poor customer service - takes days to respond to technical issues.

Before their pricing model changed, it was a perfect solution for small companies who needed just the basics of sales tax support. It was fairly easy to integrate, and reported accurately.

I have been using tax cloud and still am for over 4 years now they have great Service great prices and good work.

Integration into Odoo CRM was easy. TaxCloud is perfect for those who have very little technical skills or low skills in accounting this software will assist in reports and calculations for you.

While the actual software works fine, I absolutely cannot recommend a company that treats their customers like this.

However, as of now, almost two months later they repeatedly say they will get back to me with an update and fail to follow through.

I was so excited about the service.I filled everything out, I added my bookkeeper, I read a bunch of great information, learned about a few of the states and their  the tax laws.

US Dollar

Cratejoy is a cloud-based subscription box platform that helps small to midsize businesses manage subscribers. Its key features are demand forecasting, shipment tracking, email marketing, shopping cart and customer account management.


Entrepreneurs and merchants can use Cratejoy to handle payments and respond to customer reviews. With the marketplace module, users can list their business and conduct marketing and promotion. Additionally, the platform allows users to design and launch a customized website and track sales.


The platform integrates with marketing tools such as  MailChimp and LeadDyno and shipping tools such as Pirate Ship, ShipStation and Cartstack. Users can access the backend and use the API to create a suitable business solution.


Cratejoy is available on a monthly subscription basis and comes with online support.



LongDescription

Multi-Channel Marketing

Templates

Order Management

Reviews Management

Shopping Cart

Promotions Management

Email Marketing

Data Security

Returns Management

Kitting

Inventory Management

Cataloging/Categorization

Website Management

Web browser (OS agnostic)

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Cratejoy

Webinars

TaxCloud is a cloud-based tax solution that helps small and midsize businesses calculate sales taxes based on product and service taxability. The platform enables organizations to streamline tax filing, registration, remittance tracking and audit management operations via a unified platform.

TaxCloud allows online retailers to configure workflows, generate custom reports and ensure compliance with industry regulations. It offers a host of features such as automated notifications, audit trail, data import/export, returns management, email marketing and more.

Pricing is available on request and support is extended via phone, email and other online measures.


Electronic Filing

Customer Accounts

eCommerce Management

Data Import/Export

Audit Trail

Transaction Tracking

Compliance Management

Tax Calculation

Exception Notification

Sales Tax Management

Exemption Management

Multi-Store

Address Validation

Audit Management

Corporate/Business

Taxability Verification

Tax Filing

Value Added Tax (VAT)

Process/Workflow Automation

Tax Compliance

Reporting/Analytics

Third-Party Integrations

Document Management

TaxCloud has monthly and annual pricing plans available. 

- TaxCloud's Starter plan is available monthly only for $19/mo.

- TaxCloud's Premium plan is available has a monthly option at $79/mo and an annual option for $799/year. 

TaxCloud also offers a Custom option to help build a custom plan that fits your business and budget.

Cratejoy vs TaxCloud

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