NeverBounce vs Zoho Mail

RATING:

4.4

(43)

NeverBounce has 43 reviews and a rating of 4.44 / 5 stars vs Zoho Mail which has 981 reviews and a rating of 4.51 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (43)
4.5 (981)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 7, 2024
June 13, 2024
Pros/Cons
  • Pros

  • Ease of use, you can simply upload a CSV of emails and NeverBounce gives you the results if the emails are correct, incorrect or risky. That's all good, but integration is what makes it amazing.
  • Easy to navigate and understand. Helped me convince my bosses that we needed to clean the list and it was worth what we spent on it.
  • Cons

  • The support is terrible. Known issues are not proactively reported which caused us to inaccurately tag and email thousands of contacts in the summer of 2021 (unacceptable).
  • I found it rather hard to integrate it with our CRM, hubspot.
Read all user reviews
  • Pros

  • Finally, the technical support is prompt and helpful.
  • I greatly appreciate Zoho's excellent offering and hope to use more of their services in the future.
  • Cons

  • The biggest con I find in Zoho Mail is that sometimes its spam filters fails to classify what is spam and what is not.
  • The way to open the account sometimes seems confusing, it could be more intuitive.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos