Base Builders vs xTuple

RATING:

4.2

(21)

Base Builders has 21 reviews and a rating of 4.17 / 5 stars vs xTuple which has 118 reviews and a rating of 4.21 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (21)
4.2 (118)
Ease-of-Use
4 / 5
4 / 5
Value for Money
3 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
January 10, 2022
August 22, 2023
Pros/Cons
  • Pros

  • The software is easy and almost fun to use, the data it provides is very useful and it all just makes sense. If we have questions or problems, the staff at BaseBuilders is super responsive.
  • Makes end of the month timekeeping and billing much easier. Being able to link Praesto with Quickbooks is a huge plus.
  • Cons

  • The software can be very slow at times, and it is hard for me to multitask with it open on my computer.
  • It's difficult to navigate to the information it stores and tracks. It's not the most intuitive and user-friendly.
Read all user reviews
  • Pros

  • Tech support is great, and bug fixes often arrive in a couple of days after reporting.
  • It really help to reduce the TCO when it came to database licensing. It has a great scripting tool to customize.
  • Cons

  • XTuple is putting lots of effort on eCommerce additions, but less on the fundamentals of the package. Silly issues make for large problems.
  • It is an additional cost and the options are expensive, confusing and often rely on 'partners' who don't always know much about the system.
Read all user reviews
Pricing Range
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$
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$
$
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FrontRunners

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FrontRunners

2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos