Good, lots of great features such as online rider registration and vouchers saving time and money and easier to keep track.

Office tech support has been lifeline. Very happy knowing help is alway there.

Facebook page is monitored for any queries or if I call they are super friendly and solve issues quickly.

A fabulous system, and a great company to work with.

Difficult to book in if people don't want to put card details in. More inflexible than old style booking.

The team have been wonderful and as a business we are not looking back.

Overall, it has certainly been (and continues to be) a learning curve for our team and centre but is definitely a positive one.

SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] provide amazing customer service and support in helping us use their software.

On top of all it’s other great features it’s been a godsend cancelling lessons at short notice. With lockdowns imposed on us at short notice it’s made this process quick and easy.

Knowing when and where everyone is across the team is fantastic and provides clarity at all times to help us manage the tasks and lessons on a day to day basis.

Nothing like this software existing on the market. No more missed telephone calls and bookings.

From the help and advice during set-up to the transformation it has made in our business I cant recommend [SENSITIVE CONTENT], his team and the EC Pro product high enough.

Good experience overall, the backup received from ecpro was brilliant.

The customer support of EC Pro is second to none, if you are skeptical about impending this product into your business due to lack of technical knowledge/experience - you needn't be.

Bugs - occasionally things go wrong (to be expected?).

It’s been a game changer. The staff at ECPRO have been amazing with any questions or concerns through the whole process from set up, implementation and ongoing help.

The horse management side of EC Pro is fantastic, it allows us to record/update/keep track of our horses like we never have been able to before.

Helping you to stay organised. Saved you time and money.

I love how they are open to suggestions from their clients and they are always updating and improving.

We have a screen in reception displaying lessons, customers names, horses which updates as changes happen. There is an App which is easy to use.

We were prepared at the start of this process to be open to adapting to a new and improved way of working and EC Pro is helping us to do so.

I struggled with getting to know the system and inputting all the data, but this is down to me rather than the system.

The money we have saved in no shows alone, it’s paid for itself twice over.

Lovely to be able to speak to friendly human beings,  about any issues which are usually just because I’m older and not as computer savvy like the younger ones. The customer support team are the best.

Swapping to it was hard because our team were not used to computers.

The software is easy to navigate when you are trying something for the first time. The AMAZING tech support makes it that much better.

We are unable to have the minimum spend show up and have the food/beverage subtract from it. We have to manually find the remaining minimum which leaves the door open for a lot of mistakes.

I have been very pleased with the implementation, ease of learning and use of the system.

Changing pricing and updates are very easy and it is extremely user friendly. It works great for my whole team.

It is very user friendly and up to date. I love that you can customize it for your specific needs and looks.

It is really useful and has great features. The design of the documents (event orders, contracts, etc) is customizable and nice looking.

Would love to see ReServe interface with Social Tables.

The entire team at Reserve are great to work with and help you to solve any issues that arise.

Reserve was very understanding of our budgetary constraints in the initial year of our project and worked with us on a multi-year agreement that worked for both organizations.

The implementation and support teams have been absolutely fantastic in helping with our transition.

It allows you to jump around very quickly between events and the online platform is great for where ever you may be. I use this on my phone, computer, and tablet with ease.

E-signature limited in functionality, no counter signing option. E-signature requires sending in two separate emails.

When moving from one platform to another there are many hurdles and obstacles a business faces such as loss of (previous event) data.

My rep has been wonderful to work with, her attention to detail and follow up has exceptional. I'm at ease knowing she is handling our accounts.

Please have the integration with Social Tables ASAP.

Limited billing functionality in Membership Module. Cannot create a regular event spanning multiple sites (operations gets confused using both Event Documents & Master Event Documents.

Since documents are only available through a pdf making individual changes for customers can be difficult.

The new cloud software is so friendly and productivity for me is great. I enjoy the customer service and they have always been informative and so cordial.

The customer support was great to work with. One of them was wonderful with the onboarding procedure.

Aside from the customer service, always quick to respond with any needs... love that it is accessible online and that it is so customizable.

Most of our issues with not being able to run an accurate projection report and an accurate costs report are solved with the reporting feature.

I find it quite easy to navigate. It has so many great features and after using it for a few months, I can't think of any that I would add.

I came on board here and Reserve was already being used, but no one was fluent with it.

Wonderful Catering and Event management software.

So I asked for some training and in under 2 hours, the representative was able to show me myriads of ways to capitalize on the fantastic functionality in Reserve.

Switching over from Reserve Anywhere to the cloud based version was wonderful. It is so easy to use and planning events takes minutes.

Transition from Desktop version was difficult for some of our staff, just wasn't what they were used too.

It's very easy to use and robust in features. Everyone at Reserve is a pleasure to work with and  they know catering and events better than anyone else.

US Dollar

EC Pro is an equestrian centre management software that helps users digitize their paper processes, reduce their admin time and increase and protect their revenue.

Users are provided with tools that enable them to manage online bookings, horse management, staff management, customer management and events & competitions.

The platform is intuitive and user-friendly and also comes with SSL encryption, keeping all payments safe.

Included is a bespoke website and app.

LongDescription

Whiteboard

Employee Management

Multi-Channel Marketing

Electronic Payments

Communication Record

Document Storage

Access Controls/Permissions

Data Storage Management

Activity Tracking

Medical Records

Horse Records

Task Scheduling

Ad hoc Reporting

SSL Security

Client Database

Invoice Management

Event Tracking

Communication Management

Customer Database

Calendar Management

Template Management

Scheduling

Accounting

Contact Management

Performance Metrics

Role-Based Permissions

Alerts/Notifications

Reporting & Statistics

Lessons Management

Reminders

Automated Scheduling

Billing & Invoicing

Accounting Integration

Expense Tracking

Income & Balance Sheet

Feed Management

Automatic Backup

Competition Records

Stock Management

Appointment Management

Horse Database

Records Management

Customer History

Supports YouTube

Task Management

Document Management

Forms Management

Horse Management

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

EC Pro

In Person

Live Online

Webinars

Documentation

Videos

Infor Sales and Catering is a cloud-based venue management solution that helps small to large enterprises automate the entire event life-cycle, from booking to performance analysis. It enables users to create custom proposals and view venue availability, customer interactions or inventory location on a centralized platform.


Features of Infor Sales and Catering include forecasting, labor tracking, customer relationship management, invoicing, auditing, electronic signature and more. It allows businesses to schedule tasks for staff across multiple locations and send follow-up reminders to ensure task completion. Additionally, it comes with an administrative dashboard, which lets users monitor activity summaries and generate custom reports using a drag-and-drop interface.


Infor Sales and Catering enables enterprises to process electronic payments in compliance with industry standards. Pricing is available on request and support is extended via phone, email and other online measures.



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