Fair - Most support personnel were knowledgeable and helpful.

The ease of use in the field is a huge benefit to myself and my techs.

The system is comprehensive, for the most part, in delivering field service functionality across the various processes of my business at a price point that a small company like mine can support.

It is difficult to see at a glance what the schedule is for multiple techs. The second biggest complaint is how slow it can be.

Great value but misses the mark on some aspects.

I love the amount of features you get for the price. I am coming from Jobber which I use as the gold standard for small to medium sized field service business software.

I can process payments quickly and I like having all the information of where my techs are at any point in the day and get updates easily.

Scheduling features are nice and intuitive compared to your competitors software. Ability for team to easily access service history and customer equipment is also a huge benefit to us.

The FieldPulse program is great very easy to use with great support from all team personnel from FieldPluse.

My favorite thing so far has been the customer service.

Customer data base and google maps integration is nice to use while driving to location. Tech support has been spot on as well.

For just starting out my business and coming from more expensive software it was the best descision I made to help keep everything organized and flowing. Great choice for any tech to use.

Maybe have the ability to drag and drop info on screens.

When you don't have service, you can't use it. The offline mode isn't very useful and tablet apps don't have offline mode.

They will probably continue to improve this though so with the cost effectiveness may be worth it in the long run.

Easy setup and very user friendly. Product support and training were top notch.

Software is very visually appealing and makes scheduling and sending estimates easy. It is intuitive and can be learned quickly.

I usually have my questions answered and explained within minutes. The software is super easy to use and by FAR the easiest I have tried to integrate with Quickbooks online.

Service is great, appears that they are able and willing to explore options/ideas to improve software.

My business has already received multiple compliments on the customer service we provide through it. The communication is much easier to do and our quotes look so professional coming from field pulse.

The system is not a customizable as I would prefer and there seems to be a steady stream of bugs which don't hamper function but are a bit of an annoyance.

Good bang for the buck, easy to set up, great customer service that is US based. Very easy to customize to your small business.

Software is not working well for us as we have single customers with alot of individual site and units to keep up with.

Ease of use, cost, & functionality were all very good.

FieldPulse allows our electrical contracting business to operate smoothly, communicate effectively and schedule customers and employees.

We really enjoy the custom fields and tags as well as the ability to use projects to start multiple orders. Overall it’s a great service and really helped us organize our business flow.

Great financial value, easy to use, has the ability to maintain the team on the same page by using customer and job notes as well as pictures.

FieldPulse has pretty much the features to be able to run a successful contracting or field service company.

I love how easy it is to use for people of any age.

The Fieldpulse team also has great support that listens to you and actually supports you. They also have a feature called engage that integrates VOIP into their software.

They can answer every question. The ease of use is amazing considering how high quality and use it is.

I believe that FieldPulse is quite wonderful compared to other products.

I have had great response from customer service. Many options to get in touch with support.

Customer service has been helpful and accommodating in finding work-arounds or making system updates to improve upon their product.

Fieldpulse is a robust CRM that has many useful functions and the team continues to add to it. I have used other CRM's including jobber and none are as good as Fieldpulse.

The ease of use has been nice. Keeps my up to date with the app.

The product is limited to the discipline and available time of the fieldworkers to complete and update the status of tasks assigned.

Perfect solutions and superb aftersales service.

It makes the different processes easy and prevents mistakes. Especially the integration of the app for the fieldworkers with the back office improved efficiency.

The sales/support team are amazing. They help with any problem you may have and nothing is to much trouble for them at any time of the day (even with the time differences).

There were  some accounting features missing initially but we have rectified this now.

Excellent product and the team is cooperative and accomodates the changes / enhancements requested as and when required.

I was very pleased with the desire of the EyeOnTask team to fulfill the needs of our company and make the necessary changes that we needed.

Full of features and does the basics well. All aspects of quoting, assignment, scheduling, completion and invoicing are integrated.

With Eye on Task the process of alignment in businesses between different departments within a company has become one of the greatest tools to make business practices more efficient.

It was easy to use, straightforward, fast and saved me a lot of time.

Simple to use and very responsive, its help us keep in contact with our workforce, knowing where they are up-to and live status of the jobs.

It helped us to get rid of all paperwork and move it all to digital. We saved a lot of time and money.

Tested many other trial of other software found EOT BEST in term of ease of use, setup and especially good on the Customer Portal and expenses entry and many other functionality.

All features are integrated within the software but also over the different user interfaces like the web-interface, the apps and the plugins.

Ease of use and it's interface is simple to use.

The way the scheduler is displayed is really nice, clear to operate.

The integration with other software is limited. A direct connection with the accounting software my client uses is not available ( currently solved with an export/import).

Great Workflow - Lead->Appointment->Quote->Job->Invoice - All linked.

On top of that the price is exceptionally competitive which is fantastic for a small company like ours.

Only this feature is enough reason to use Eyeontask. We are extremely pleased with the support service that are reacting in timely manner.

I am very happy to be using your app only because of the support I have been given. Without your support I would of given up in the trail period.

Whenever we needed some help, the Eyeontask support team was more than willing to help us.

The user interface and overall usages was good.

Making monthly payments has been a problem for the last 2 months.

It has an amazing features covering most of needs of any type of users , it is affordable and will not cost you a fortune like other silutions.

Now we are able to create and send quotation directly from software and invoicing is super easy.

The integration into QB's is a problem for me at this time.

I'm so pleased to finally find what we needed from an app, I've literally trialed hundreds of apps and eye on task is the best I've found.

It's easy to use and has the functionality we require. Migrating from another online system was easy and any questions/problems were quickly resolved.

Professional staff and excellent customer support service.

There are many features those we like but its quotation and invoicing feature is most important for us.

The software has a very responsive and easy to use interface and app. With the newly added calendar feature, we can now plan and manage our field workers day ahead of time.

US Dollar

#1 FSM Platform. We're known for our ease of use, scalable functionality, and the best customer success team in the industry. FieldPulse is an all-in-one application for service contractors to better manage and grow their business. 

Customer Management
Scheduling & Dispatching
Estimates & Invoices
Timesheets
Customer Communications
Booking Portals
and much more....


LongDescription

Labor Rates

Document Templates

Cataloging/Categorization

Employee Management

Messaging

Purchase Order Management

Work Order Creation

Surveys & Feedback

Electronic Payments

Status Tracking

Payment Processing

Subcontractor Management

Real-time Scheduling

Mobile Alerts

For Locksmiths

Time Tracking

Customizable Reports

Document Storage

Proposal Generation

Activity Tracking

SMS Messaging

Dispatch Management

Progress Tracking

Digital Signature

Job Costing

Real-Time Monitoring

Mobile Payments

Contract/License Management

Task Scheduling

Electronic Signature

Group Scheduling

Credit Card Processing

Variable Workforce

Invoice Management

Timesheet Management

Project Management

Team Calendars

Communication Management

Customer Database

Recurring Appointments

Job Management

Calendar Management

Customizable Fields

Customer Portal

Geographic Maps

Scheduling

Data Import/Export

Mobile Signature Capture

Material Ordering

Multi-Location

Self Service Portal

QuickBooks Integration

Contact Management

Audit Trail

Technician Management

Project Time Tracking

Lead Management

File Storage

Mobile Access

Cost Tracking

Photo Capture

Inventory Tracking

Compliance Management

Real-Time Data

Performance Metrics

Groundskeeping Management

Routing

Historical Reporting

Bid Management

Commercial

Client Portal

Preventive Maintenance

Real-Time Notifications

Pricing Management

Commercial/Industrial

Email Reminders

Service History

For HVAC Companies

Time & Attendance

Workflow Management

Real-Time Updates

Email Management

Website Integration

For General Contractors

Project Tracking

Activity Dashboard

Inspection Management

Alerts/Notifications

Online Booking

Equipment Maintenance

Work History

Reporting & Statistics

Reminders

Time & Expense Tracking

Cost Estimating

Automated Scheduling

Estimating

For Commercial and/or Industrial Electrical Contractors

Contractor Management

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

FieldPulse

In Person

Live Online

Webinars

Documentation

Videos

EyeOnTask is a field service management software which is SAAS based.
It helps all the service industries likes HVAC, Plumbing, Cleaning, Pest Control, CCTV, Construction to organize and manage their clients, jobs, invoices, inventory, equipment and contracts easily.
With EyeOnTask users can create quotations, convert quotations into jobs, create multiple services under a single job, like equipment to the job, assign job to multiple field workers.

Indispensable features of EyeOnTask includes Job Scheduling, Location Tracking, Custom Forms, Customer Portal, Billing and Invoicing, Inventory management, Equipment and Audit management, Expense Management, Multi Language Support, Powerful Reporting, Contract management and much more.
EyeOnTask creates a roadmap for users to get an idea of each step and helps team to create an action plan and successfully execute it. The widget enabled dashboard allows the back office manager to view important key performance indicators like active jobs, active clients, active fieldworkers, active jobs per fieldworker , jobs per month, clients per month, completed jobs upcoming jobs and the details of the contracts. 
Invoices can also be viewed based on worked hours. Users can also track the location of field workers and jobs on a map, which allows managers to track the field worker's position and assign the closest unit to a job. EyeOnTask also provides field workers with detailed driving directions using Maps. With EyeOnTask users can also manage leads and convert these leads into appointments, jobs and audits.

Real Time Data

Work Order Management

Customizable Templates

Job Scheduling

Billing & Invoicing

Accounting Integration

Real Time Reporting

Contact Database

Online Time Clock

Customizable Forms

Payment Collection in the Field

Job Tracking

Quotes/Estimates

Drag & Drop

Customer History

Contact EyeOnTask for detailed pricing information. One Year Free Subscription *on conditions

FieldPulse vs EyeOnTask

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