We have had a great experience overall. The improved ability to communicate easily has been tremendous.

Quality has improved due to the well -designed work order. One of the things we love the most is the reports.

Data collection is unbelievable. Because if the data collection capabilities, you have may ways to look at performance in various areas to help guide your areas of improvement.

I love the support team and I am super excited for the in-person live events to dive in deeper and learn more.

My experience with Maid Central has been great. It is user friendly, support is great, and my staff loves it too.

However, the extra step when cancelling or changed an appointment is a little more time consuming.

Getting started is a bit complex, especially if you are battling long term bad habits in the way information was kept before.

As I said in the “cons” section here, with so many features to set up, this software can be intimidating at first, particularly for those with smaller businesses.

Onboarding is always difficult with any software. Importing a large database of clients and getting the office used to use it took some time.

It does this in a variety of ways, but most importantly it has reports and actions that help guide you to making your company more productive and more profitable.

My field staff find it very user friendly. Overall it does save my office staff time with their day to day tasks.

The reports are fantastic for tracking revenue, payroll, job counts and employee stats. Employee stats include quality percentage, efficiency tracking, days off, PTO used.

While no software can do everything, Maid Central comes close.

Overall our experience has been very positive. I feel like there might be some ways to make things a bit more user friendly in the interfacing, and in the onboarding process.

Some aspects of the UI are not immediately intuitive, which can be especially difficult to explain to others when you are the token millennial in the office.

My overall experience with Maid Central has been excellent. They are responsive to questions and they have weekly calls to answer questions and go over new features that they are always adding.

They listen to your concerns and feedback. They also have multiple training opportunities to help you learn how to best use the software.

Sending client reminders is super easy via text or email or both. Customer feedback via scorecards helps to track quality.

The support is great and they are adding new features all the time at no extra cost.

It’s hard to keep up with the week to week changes.

It also makes it incredibly easy to sort out potential routing issues ahead of time at a quick glance.

Rate increases are now super easy. A few steps and emails go out to all clients you need to increase.

An amazing tool to understand if you are running a profitable business. After jumping in with both feet and making the commitment to using more of the features it was exciting to see how it works.

Maid Central has graphics in the scheduling function that make it easy to understand job requirements and job status at a glance.

Just an amazing software. Customer service is excellent.

The product is limited to the discipline and available time of the fieldworkers to complete and update the status of tasks assigned.

Perfect solutions and superb aftersales service.

It makes the different processes easy and prevents mistakes. Especially the integration of the app for the fieldworkers with the back office improved efficiency.

The sales/support team are amazing. They help with any problem you may have and nothing is to much trouble for them at any time of the day (even with the time differences).

There were  some accounting features missing initially but we have rectified this now.

Excellent product and the team is cooperative and accomodates the changes / enhancements requested as and when required.

I was very pleased with the desire of the EyeOnTask team to fulfill the needs of our company and make the necessary changes that we needed.

Full of features and does the basics well. All aspects of quoting, assignment, scheduling, completion and invoicing are integrated.

With Eye on Task the process of alignment in businesses between different departments within a company has become one of the greatest tools to make business practices more efficient.

It was easy to use, straightforward, fast and saved me a lot of time.

Simple to use and very responsive, its help us keep in contact with our workforce, knowing where they are up-to and live status of the jobs.

It helped us to get rid of all paperwork and move it all to digital. We saved a lot of time and money.

Tested many other trial of other software found EOT BEST in term of ease of use, setup and especially good on the Customer Portal and expenses entry and many other functionality.

All features are integrated within the software but also over the different user interfaces like the web-interface, the apps and the plugins.

Ease of use and it's interface is simple to use.

The way the scheduler is displayed is really nice, clear to operate.

The integration with other software is limited. A direct connection with the accounting software my client uses is not available ( currently solved with an export/import).

Great Workflow - Lead->Appointment->Quote->Job->Invoice - All linked.

On top of that the price is exceptionally competitive which is fantastic for a small company like ours.

Only this feature is enough reason to use Eyeontask. We are extremely pleased with the support service that are reacting in timely manner.

I am very happy to be using your app only because of the support I have been given. Without your support I would of given up in the trail period.

Whenever we needed some help, the Eyeontask support team was more than willing to help us.

The user interface and overall usages was good.

Making monthly payments has been a problem for the last 2 months.

It has an amazing features covering most of needs of any type of users , it is affordable and will not cost you a fortune like other silutions.

Now we are able to create and send quotation directly from software and invoicing is super easy.

The integration into QB's is a problem for me at this time.

I'm so pleased to finally find what we needed from an app, I've literally trialed hundreds of apps and eye on task is the best I've found.

It's easy to use and has the functionality we require. Migrating from another online system was easy and any questions/problems were quickly resolved.

Professional staff and excellent customer support service.

There are many features those we like but its quotation and invoicing feature is most important for us.

The software has a very responsive and easy to use interface and app. With the newly added calendar feature, we can now plan and manage our field workers day ahead of time.

US Dollar

Maid Central is a cloud-based solution that helps Maid Service businesses manage communication with employees providing house cleaning services in the field. Key features include scheduling, mobile access, kiosk dashboard, billing, dispatching, and a contact database.

Designed for residential cleaning businesses and maid services, Maid Central allows users to manage the schedules of team members and customers to track client availability, job status and frequency, employee requirements, and feedback scores. It lets firms use custom tags to highlight consumer requests for particular teams and technicians to provide specific cleaning services. Additionally, the solution helps enterprises add appointment tools to business websites and generate leads for sales.

Maid Central comes with a customer portal, which enables users to capture client contact information, service details and notification preferences. It is available on a monthly subscription and support is extended via other online measures.

Manage all of your cleaning business activities in one powerful software. Scheduling + Dispatch. Online booking + Customer Portal. Sales and Marketing. Automations + Drip Marketing. Employee Scheduling + Time and Attendance. Employee Portal. Payroll. Unified Customer Communications through text and email. Reporting and tools to create more efficiency and productivity for every employee and every job. Robust reporting. One unified system. 



LongDescription

Employee Management

Electronic Payments

Time Tracking

Activity Tracking

SMS Messaging

Dispatch Management

Contract/License Management

Task Scheduling

Confirmation/Reminders

Credit Card Processing

Invoice Management

Timesheet Management

Customer Database

Recurring Appointments

Job Management

Calendar Management

Customizable Fields

Scheduling

Multi-Location

QuickBooks Integration

Booking Management

Mobile Access

Real Time Data

Routing

Historical Reporting

Client Portal

Real-Time Notifications

Service History

Workflow Management

Real-Time Updates

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Automated Scheduling

Estimating

Work Order Management

Customizable Templates

Job Scheduling

Billing & Invoicing

Accounting Integration

Real Time Reporting

Customizable Branding

Contact Database

Online Time Clock

Job Tracking

Quotes/Estimates

Drag & Drop

Customer History

Third-Party Integrations

Location Tracking

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

$450 per month includes up to 100 jobs. Additional jobs are just $1.2 per completed job up to 500 jobs and $1.00 for all completed jobs over 500. 

Additional branch fees apply. $250 per additional branch. 

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

MaidCentral

Live Online

Webinars

Documentation

Videos

EyeOnTask is a field service management software which is SAAS based.
It helps all the service industries likes HVAC, Plumbing, Cleaning, Pest Control, CCTV, Construction to organize and manage their clients, jobs, invoices, inventory, equipment and contracts easily.
With EyeOnTask users can create quotations, convert quotations into jobs, create multiple services under a single job, like equipment to the job, assign job to multiple field workers.

Indispensable features of EyeOnTask includes Job Scheduling, Location Tracking, Custom Forms, Customer Portal, Billing and Invoicing, Inventory management, Equipment and Audit management, Expense Management, Multi Language Support, Powerful Reporting, Contract management and much more.
EyeOnTask creates a roadmap for users to get an idea of each step and helps team to create an action plan and successfully execute it. The widget enabled dashboard allows the back office manager to view important key performance indicators like active jobs, active clients, active fieldworkers, active jobs per fieldworker , jobs per month, clients per month, completed jobs upcoming jobs and the details of the contracts. 
Invoices can also be viewed based on worked hours. Users can also track the location of field workers and jobs on a map, which allows managers to track the field worker's position and assign the closest unit to a job. EyeOnTask also provides field workers with detailed driving directions using Maps. With EyeOnTask users can also manage leads and convert these leads into appointments, jobs and audits.

Status Tracking

Customizable Reports

Document Storage

Electronic Signature

File Storage

Inventory Tracking

Customizable Forms

Payment Collection in the Field

Maintenance Scheduling

Inventory Management

Contact EyeOnTask for detailed pricing information. One Year Free Subscription *on conditions

MaidCentral vs EyeOnTask

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