# MaidCentral Software Reviews, Demo & Pricing - 2026 > Review of MaidCentral Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/field-service/maid-central-profile --- [Home](https://www.softwareadvice.com/) / [Maid Service Software](https://www.softwareadvice.com/field-service/maid-service-comparison/) / MaidCentral Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/field-service/maid-central-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/maid-central-profile/alternatives/) # MaidCentral 2026: Benefits, Features & Pricing Wondering if MaidCentral is right for your organization? Our Maid Service Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview MaidCentral 5.0 [(47)](https://www.softwareadvice.com/field-service/maid-central-profile/reviews/) Pricing Starting at $450.00 per month ### About MaidCentral Maid Central is a cloud-based solution that helps Maid Service businesses manage communication with employees providing house cleaning services in the field. Key features include scheduling, mobile access, kiosk dashboard, billing, dispatching, and a contact database. Designed for residential cleaning businesses and maid services, Maid Central allows users to manage the schedules of team members and customers to track client availability, job status and frequency, employee requirements, and feedback scores. It lets firms use custom tags to highlight consumer requests for particular teams and technicians to provide specific cleaning services. Additionally, the solution helps enterprises add appointment tools to business websites and generate leads for sales. Maid Central comes with a customer portal, which enables users to capture client contact information, service details and notification preferences. It is available on a monthly subscription and support is extended via other online measures. Manage all of your cleaning business activities in one powerful software. Scheduling + Dispatch. Online booking + Customer Portal. Sales and Marketing. Automations + Drip Marketing. Employ... ee Scheduling + Time and Attendance. Employee Portal. Payroll. Unified Customer Communications through text and email. Reporting and tools to create more efficiency and productivity for every employee and every job. Robust reporting. One unified system. Wondering if MaidCentral is right for your organization? Our Maid Service Software selection experts can help you in 15 minutes or less. ## MaidCentral User Interface ## Popular MaidCentral Alternatives Main Product MaidCentral 5.0 [(47)](https://www.softwareadvice.com/field-service/maid-central-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.77Value for money - 4.87Customer support - 4.89Functionality Pricing Starting at $450.00 per month Get Price Alternative Product [ZenMaid](https://www.softwareadvice.com/field-service/zenmaid-profile/) 4.7 [(205)](https://www.softwareadvice.com/field-service/zenmaid-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.66Value for money - 4.67Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1458)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [MioCommerce](https://www.softwareadvice.com/product/442351-MioCommerce/) 5.0 [(51)](https://www.softwareadvice.com/product/442351-MioCommerce/reviews/) Ratings Breakdown - 4.90Ease of use - 4.96Value for money - 5.0Customer support - 4.88Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5270)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [ServiSync](https://www.softwareadvice.com/product/517327-ServiSync/) 5.0 [(7)](https://www.softwareadvice.com/product/517327-ServiSync/#reviews) Ratings Breakdown - 4.86Ease of use - 4.86Value for money - 5.0Customer support - 4.71Functionality Pricing Starting at €9.00 per month Get Price ## MaidCentral Pricing and Plans Starting price: $450.00 per month Free Trial Free Version Enterprise Level Software $450.00 flat rate, per month Plan includes: - An All in One Solution That Brings All of Your Business Data Into One Location - Analytics and Forecasting to Increase Profits and Success - Automations and Improved Workflows Yield Hundreds of Hours of Admin Savings. - Efficiency and and Improved Return on Labor Yields an Immediate ROI - Enterprise Level Data - Increased Productivity Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MaidCentral Features - Popular features found in Maid Service Automated Scheduling Billing & Invoicing Dispatch Management Electronic Payments Mobile Access Multi-Location Quotes/Estimates Recurring Appointments Reporting & Statistics Service History SMS Messaging Time Tracking - More features of MaidCentral Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications Calendar Management Client Portal Confirmations/Reminders Contact Database Contract/License Management Credit Card Processing CRM Customer Database Customer History Customizable Branding Customizable Fields Customizable Templates Drag & Drop Employee Management GPS Job Management Job Scheduling Job Tracking Location Tracking Online Booking Online Time Clock Real-Time Data Real-Time Notifications Real-Time Updates Reminders Routing Scheduling Third-Party Integrations Timesheet Management Workflow Management Work Order Management ## MaidCentral Integrations authorize.net Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review Qbo Integration rated undefined from -1 review ## MaidCentral User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.3 Value for money 4.8 Customer support 4.9 Functionality 4.9 Troy K. Verified reviewer Consumer Services 51-200 employees Used daily for more than 2 years Reviewed December 2020 Maid Central: Powerful in many ways! 5 Time is money! Maid Central saves time in scheduling and helping improve efficiency and productivity. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Maid Central has graphics in the scheduling function that make it easy to understand job requirements and job status at a glance. Communicating is very easy with employees and clients as email and text capabilities exist within the software. Data collection is unbelievable. Because if the data collection capabilities, you have may ways to look at performance in various areas to help guide your areas of improvement. Cons: There is nothing not to like about Maid Central. While no software can do everything, Maid Central comes close. There are new enhancements and improvements being rolled out all the time. Vendor Response Thank you so much for your review, Troy! Maid Central is all about data and efficiency. Thank you for pointing that out! When utilizing the software fully, as Castle Keepers does, the reporting offers cleaning service owners so much in the way of efficiency and identifying areas for growth and added revenue. Replied February 2021 Read More MF Megan F. Verified reviewer Consumer Services 2-10 employees Used daily for less than 2 years Review source Reviewed January 2025 LOVE MAID CENTRAL!! 5 Amazing customer service from every team member we have dealt with Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The in-depth reporting features and industry-specific tools Cons: The cost, it is the more expensive option Reasons for choosing MaidCentral Works in Canada and had the best set up that we saw for a demo with the BEST customer service of any software we have used Reasons for switching to MaidCentral Jobber was very limited in their reporting features Read More LB Luke B. Verified reviewer Consumer Services 11-50 employees Used daily for less than 6 months Review source Reviewed March 2025 Best Onboarding Process I've Had For An Online Program 5 Their onboarding process is unmatched. You will get the same rep to help train you twice a week and will stay with you as long as you need to get everything up and running. Having the same person who knows and manages your account is such a blessing! Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: It has a report for everything and is very customizable. It has a big learning curve, but once you make it everything runs very well. It also comes preloaded with all sorts of templates and pre-written material that is fantastic! Cons: The only hassle was importing and moving my information over, but they were very helpful in that process and made it as painless as possible. Read More RR Roxan R. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed October 2024 More Than Software—A Whole Experience with the MaidCentral Team 5 Working with MaidCentral has been nothing short of an experience—and not just the software, but the incredible people who make it happen. Ajia has totally transformed our approach to consistency (she’s like a consistency guru), while Gregg keeps us on track day-to-day, helping us fine-tune every new insight we pick up. Yodit? She’s our go-to for anything complex and always has a smile to go with it. Victoria, the walking encyclopedia, was essential in getting us set up from the start, and \[sensitive content hidden\] keeps us on point with data and reports—he’s all business with no bones about it. \[sensitive content hidden\] tells it like it is, and Tom? Well, he’s just hilarious and adds some much-needed humor to the mix. The best part? We’re not just learning a system; we’re building connections with people who make it all worthwhile—and that’s something you can’t put a price on. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: MaidCentral has completely transformed how we handle operations at My Maid Service of Cincinnati. With everything—scheduling, client management, payroll, and quality control—all in one place, we’re able to stay organized and efficient. Just the routing and scheduling tools alone have been game-changers, helping us reduce drive times and keep our teams on track so we can spend more time where it counts—with our clients. The CRM features give us a full picture of each client’s preferences and needs, which is crucial for delivering the kind of service that keeps them coming back. MaidCentral’s payroll automation aligns perfectly with our performance and quality standards, so we can handle compensation accurately and reward our team fairly. One of the best parts for us is the quality control system—having checklists, client feedback, and quality scores all in one place makes it easy to keep our standards high and address any issues early. Plus, we love that MaidCentral offers extras like MaidCentral Live, the Consistency Course, and Core KPI Webinars. These give us way more than we expected when it comes to running a company, helping us stay sharp and fully equipped to keep growing. MaidCentral isn’t just a platform; it’s a tool that helps us thrive while holding onto the integrity and excellence we’re known for. Cons: MaidCentral has been a game-changer for our operations, even though there’s a bit of a learning curve and some limits on customization. What I really appreciate, though, is that they’re always improving it. They listen to feedback and make me feel like my input matters, which goes a long way in making the platform work smoothly for us. Reasons for switching to MaidCentral We made the switch to streamline scheduling and overall experience with employees, clients and administrative duties. Read More RW Robert W. Verified reviewer Hospitality 11-50 employees Used daily for less than 6 months Review source Reviewed May 2025 Worth the investment 5 Fantastic from start to finish 0- very supportive and streamlined. Our implementation coach \[sensitive content hidden\] was amazing. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use, smart functionality, intelligent processes that help you save time, be more efficient and streamline workflows Cons: If you are not super tech savvy, it will take a little extra learning because there are some elements that require computer knowledge Reasons for switching to MaidCentral wanted more features including online booking Read More JB Jenny B. Verified reviewer Consumer Services 2-10 employees Used daily for less than 6 months Review source Reviewed October 2024 The MaidCentral team and software are the best! 5 My experience with MaidCentral couldn't have been better! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Aside from having a ton of data and reports available, what I've enjoyed the most is the support available. MaidCentral has so many support avenues available. Its clear that the MaidCentral team actually cares about the success of our business with the numerous tools and support channels available. Cons: I would love to have an app for the owner/office staff which would also send push notifications for alerts/tickets/texts. Reasons for switching to MaidCentral With Jobber it seemed that there were no opportunities for suggestions or improvements. The online booking tool was also essentially useless for a cleaning business and that was a deal breaker for me. Read More KM Kari M. Verified reviewer Hospitality 11-50 employees Used daily for less than 2 years Review source Reviewed October 2024 LOVE MAIDCENTRAL 5 Everyone is extremely helpful and genuinely wants to see your grow. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: MaidCentral changed my entire business by making it possible to do percentage pay Cons: The only thing i wish maidcentral had is a good working app for your phone Reasons for switching to MaidCentral Maidcentral was literally made fo rmy business Read More MW Michelle W. Verified reviewer Facilities Services 11-50 employees Used daily for more than 2 years Review source Reviewed September 2021 Maid Central keeps our organization on track 5 MaidCentral keeps our company information all in one program instead of multiple programs. From Quoting, Scheduling, Billing, Invoicing, Staff and Client information- all in one place. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The most impactful part of MaidCentral is the live feature. We know what is going on no matter who is using the program. Updates are immediate so the office staff can see where all staff is and when the job is completed. Cons: Integration was not complicated. Having an audit trail to see who is making changes in the program within our company is something we would like to see. Reasons for choosing MaidCentral We chose Maid Central because of the way it communicates with staff/clients, all scheduling is user friendly and easy to view. All company information is in one program. Reasons for switching to MaidCentral We wanted more detail and better visual in one program Vendor Response Thank you for your review Michelle! At MaidCentral, we strive to help you love your cleaning business by saving you time and making things easier by having everything you need all in one place. It's great to hear that you're finding value in having everything in one software, and that your updates between cleaning technicians and office staff feels seamless and easy! Replied May 2022 Read More VB Vicki B. Verified reviewer Consumer Services 11-50 employees Used daily for less than 2 years Review source Reviewed June 2021 Why to invest in Maid Central? 5 Now that I feel more comfortable I am looking forward to the event in October to get with other users and ask more questions to under more of the layers. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Game changer, has given me freedom from the day to day operations of running a maid service. An amazing tool to understand if you are running a profitable business. After jumping in with both feet and making the commitment to using more of the features it was exciting to see how it works. Cons: It was a lot of time to set up, I wish they could "dummy it down", they have great customer service, always get an answer fast. Looking forward to more features to be added, but from the many other software programs I have tried and I have tried them all, I am all in on this one. Reasons for switching to MaidCentral They where not a good fit for our scheduling needs. Vendor Response Thanks so much for this review Vicki, we love hearing that MaidCentral has been a game changer for you! That's awesome that you chose to dive right in and that you've been able to see the benefit of doing so Replied May 2022 Read More JW Joseph W. Verified reviewer Consumer Services 11-50 employees Used daily for less than 2 years Review source Reviewed November 2020 Best available software for house cleaning businesses 5 Maid Central has allowed us to automate so many things that used to take hours of admin time per week for our 35-employee cleaning service. So much that we have been able to eliminate 1 full-time and one part-time administrative role. Most of the time savings for us has been in customer and employee scheduling and payroll processing. We have also seen customer feedback increase 10x and it’s much more useful now than before (we used to use a Google form and a spreadsheet to collect feedback), because Maid Central automatically assigns the feedback from a service visit to the appropriate technician(s) and customer files. Customers love the customer portal, where they can see upcoming service visits and request changes. And since customers can update their own payment information we have seen our accounts receivable balance decrease considerably. Field technicians love the Technician portal, and the data that is collected from our field technicians using the program has allowed us to effectively increase our bill rate without losing any customers. As I said in the “cons” section here, with so many features to set up, this software can be intimidating at first, particularly for those with smaller businesses. But if you are looking to SCALE your house cleaning business, and care about having high-quality data to drive your decision-making, Maid Central is worth a serious look. I’ve used two other systems and trialed three others, and none come close to doing what Maid Central can. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The overall structure of the product and the underlying operational logic is superior, and comes from the developers’ decades of experience operating one of the most successful house cleaning services in the country. Intuitive user interface and powerful automation functionality. Cons: Because this is such a fully featured business automation software developed with scale and growth in mind, on-boarding can be intimidating for first-time users, but the Maid Central team is working on ways to simplify some feature sets for new users. Reasons for choosing MaidCentral Superior overall structure, logic, functionality, usable automation and usable features. A common issue with software is they sell on features, but when features are difficult to use they lack the value promised. With Maid Central, features are seamlessly integrated into the user experience. Reasons for switching to MaidCentral Our previous product was dated and slow, functionality was limited and difficult to use, customer service was poor, and they required a rigid, onerous contract that auto-renewed and was difficult to terminate. Vendor Response Thank you so much for your review, Joe! We're glad you recognize that Maid Central is built solely for cleaning companies with a focus on making those companies more efficient and profitable. You are also right that we are always improving our onboarding process. We now have a group of training videos with Spanish subtitles to help with the live onboarding. We hope you check them out! Replied February 2021 Read More Showing 1 - 10 of 47 Reviews [See All Reviews](https://www.softwareadvice.com/field-service/maid-central-profile/reviews/) ## MaidCentral Popular Comparisons [ZenMaid vs MaidCentral](https://www.softwareadvice.com/field-service/maid-central-profile/vs/zenmaid/)[Jobber vs MaidCentral](https://www.softwareadvice.com/field-service/jobber-profile/vs/maid-central/)[Maidily vs MaidCentral](https://www.softwareadvice.com/field-service/maid-central-profile/vs/maidily/) [Compare All Alternatives](https://www.softwareadvice.com/field-service/maid-central-profile/alternatives/) ## Other Top Recommended Maid Service Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **538** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1458) Recently recommended **228** times [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) **4.3** (334) Recently recommended **117** times [Service Fusion](https://www.softwareadvice.com/scheduling/service-fusion-profile/) **4.3** (308) Recently recommended **84** times Stuck Between Options? 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