Bolt vs Signifyd

RATING:

5.0

(22)

Bolt has 22 reviews and a rating of 4.95 / 5 stars vs Signifyd which has 64 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
5.0 (22)
4.7 (64)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
June 21, 2024
June 27, 2024
Pros/Cons
  • Pros

  • They have saved our Customer Service team so much time and money. Not only did we cut our manual work, we have gone from 2-3 chargebacks a month to 1 in the last 6 months.
  • Their team is extremely responsive and willing to help with any topic we bring them.
  • Cons

  • One of these is the limited customization options.
  • Sometimes, the bolt driver may cancel for no reason and get a cancellation fee payment without any justification.
Read all user reviews
  • Pros

  • It is easy to use and understand, and if they flag an order as fraudulent when you do not believe that it is, they allow you to appeal the verification.
  • Signifyd's model works great for us; it provides an incredible amount of easy to understand and easy to access information that's directly relevant.
  • Cons

  • However, our audience is mostly retirees, and trying to tell them that their order was flagged as fraudulent can be... difficult.
  • It can be somewhat difficult to get them to approve a transaction that they have flagged as fraudulent.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos