GuestPoint vs Hostfully Property Management Platform

RATING:

4.4

(45)

GuestPoint has 45 reviews and a rating of 4.39 / 5 stars vs Hostfully Property Management Platform which has 207 reviews and a rating of 4.23 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (45)
4.2 (207)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
July 21, 2023
May 15, 2024
Pros/Cons
  • Pros

  • Nothing is complicated, and support is always on hand if needed. The information given to Motels on this program is great.
  • Software has the ability to grow and build on API integration which is great.
  • Cons

  • Sometimes crash, Group booking and multiply room booking are hard for new receptionists. Company invoicing could not be reversed.
  • It crashes when I go to put in group reservations. This is very frustrating.
Read all user reviews
  • Pros

  • We utilized the booking engine to build out our website and the automated messages saved us countless hours of work.
  • I most liked the intuitive nature of the platform; I needed very little help to set up my units and populate across multiple channels.
  • Cons

  • They need to make an update in some areas and some things are very hard to work with.
  • Get this all in writing, so if there are errors, you can go to your credit card company for a dispute.
Read all user reviews
Pricing Range
$
$
$
$
$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos