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Sequoia

Sequoia brings your traditionally siloed demographic data, benchmarking, and financial modeling tools together in one place. It delivers the proactive decision-making power HR leaders need to get more value from their people inves...Read more about Sequoia

4.5 (8 reviews)

XcelHR

XcelHR is a technology-enabled HR solution that offers administrative services for managing payroll/taxes, talent acquisition, benefits, and legal compliance/risk. This solution can be used by HR leaders within small to midsized b...Read more about XcelHR

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Engage PEO

Engage PEO is a US-based professional employer organization that utilizes cloud technology along with the legal expertise of an HR service team to provide outsourcing solutions for small to mid-size businesses. Engage PEO provides...Read more about Engage PEO

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PlatinumHR

Execupay is a technology-enabled HR solution offering payroll, background check, and benefits management services for small to midsize businesses across many industries. Execupay's customer service team can assist HR managers with...Read more about PlatinumHR

3.3 (3 reviews)

Dayforce HCM

Dayforce makes work life better. Everything we do as a global leader in HCM technology is focused on improving work for thousands of customers and millions of employees around the world. Our single, global people platform for HR, ...Read more about Dayforce HCM

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Justworks

Justworks makes it easier to start, run, and grow a business. With Justworks, entrepreneurs and their teams get access to big-company benefits, automated payroll, compliance support, and HR tools - all in one place. Justworks PEO...Read more about Justworks

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Asure HR Management

Asure’s end-to-end Payroll, HR, and Time and Attendance solutions were developed specifically for small to mid-sized businesses. Take your business to the next level with an integrated Human Capital Management platform that helps ...Read more about Asure HR Management

4.0 (3 reviews)

PeopleStrategy

A full-service broker, PeopleStrategy offers expert benefits consulting, intuitive HR software and comprehensive administrative services to provide employers with a single source for the tools and resources to attract, manage and ...Read more about PeopleStrategy

4.0 (6 reviews)

TriNet Zenefits

Zenefits is an all-encompassing HR SaaS platform designed specifically for small to midsize businesses. The Zenefits People Platform includes a robust offering spanning HR, Benefits, Payroll, Well-being and Performance apps that c...Read more about TriNet Zenefits

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LandrumHR

LandrumHR is a technology-enabled HR platform that offers small businesses counseled one-on-one advisory services in compliance with employment laws and regulations. The LandrumHR platform supports recruiting, payroll administrati...Read more about LandrumHR

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Harvard PEO

Harvard PEO is technology-enabled service provider that works with employers with over 75 full-time W-2 employees. Harvard PEO provides high-level experienced human resource professionals including an Attorney to take care of all ...Read more about Harvard PEO

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APS Payroll

Automatic Payroll Systems (APS) has a mission: to make payroll and HR easier. They have been providing payroll and tax compliance services to companies since 1996. In 2004, APS released its cloud-based solution for workforce manag...Read more about APS Payroll

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Evolve HCM

Evolve HCM is a SaaS human resource and payroll solution for small to medium-sized cannabis employers. Our product is a fully integrated, fully mobile enabled, full suite human resources application which includes: Recruitment, On...Read more about Evolve HCM

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MMC

Headquartered in Los Angeles, MMC helps businesses minimize risk, reduce costs, and alleviate HR administrative burdens by offering comprehensive HR outsourcing and consulting services along with an integrated HRIS platform. With ...Read more about MMC

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QuickBooks Payroll

QuickBooks Payroll is a technology-enabled HR services platform that offers human resource (HR) and employee management services for small businesses. Serving clients across multiple geographical regions, it helps organizations ma...Read more about QuickBooks Payroll

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Gusto

Gusto is a modern, online human resource platform that helps any small business owner take care of all hr tasks. Gusto offers HR tools and HR services to help with managing employee onboarding, running payroll, administrating heal...Read more about Gusto

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AcadiaHR

AcadiaHR is a technology-enabled HR platform that offers payroll services along with human resources and benefits administration support for small to midsize businesses. Serving clients across the United States, it helps organizat...Read more about AcadiaHR

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Modern HR

Modern HR is a technology-enabled solution that offers human resource (HR) services to professional employer organizations (PEO) across various industries. It offers bundled service models, which assists clients with various admin...Read more about Modern HR

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isolved

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce ...Read more about isolved

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ProService Hawaii

ProService Hawaii is a technology-enabled HR platform that offers businesses in Hawaii one-on-one counseled advisory services in compliance with state and federal employment laws and regulations. The ProService Hawaii platform sup...Read more about ProService Hawaii

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Buyers Guide

Last Updated: March 16, 2023

Payroll compliance is complex, especially for small and midsize businesses (SMBs). There are many things to consider:

  • Determine net pay by factoring in employee leave and time worked

  • Calculate state and federal taxes to remain in compliance

  • Ensure taxes are filed on time—the failure of which can mean facing Internal Revenue Service (IRS) fines

According to Inc.com, about 40% of SMBs incur IRS penalties, costing them an average of $850 per year. A payroll service can help you manage payroll compliance more efficiently, thereby helping you avoid these fines. The service also saves time spent with payroll processing and ensures that all your employees receive their paycheck on time.

However, because of the sheer number of payroll providers, finding the right service for your business can be confusing. That's why we've created this guide with all the necessary information you'll need for selecting the best payroll service for your business.

In this guide, we'll cover:

What is a payroll service?

Payroll services allow businesses to outsource their payroll management processes. Such services help businesses track employee time and attendance, calculate salaries, compute taxes, and remit salaries to employee bank accounts. Some services also perform tax filing on behalf of your business.

Common offerings of payroll service

The first step towards selecting the right payroll service for your business is to understand what is offered with this type of service. According to our research, the following are the features you should be aware of:

Payroll run

Calculates net pay and delivers salaries to individual employee bank accounts on the designated date.

Compliance management

Ensures that the business' payroll practices adhere to compliance standards, such as the Labor Welfare Fund (LWF), Employee State Insurance (ESI), Professional Tax (PT), and Provident Fund (PF).

Tax management

Calculates local taxes, state taxes, and federal taxes applicable to employee payroll. Some services also file taxes on behalf of your business.

Time tracking

Records employee time worked to calculate the salaries based on hourly wages. This functionality also helps payroll service providers to manage labor and overtime pay compliance.

Employee self-service

Provides your employees with an online portal or mobile app where they can access their payroll information.

W-2 and 1099 support

Generates W-2 and 1099 forms using the payroll data.

Reporting

Provides you with reports on different metrics such as employee payroll, payroll costs, and taxes.

What type of client are you?

The next step is to understand the types of clients that use payroll services. This knowledge will help you select a product based on your business requirements.

The following are different types of clients of which to be aware:

  • Integrated HR solution buyers. A lot of payroll services are offered with HR software. Using services from your HR software vendor allows you to manage HR functions (such as recruiting, onboarding, and performance management) along with the payroll process, all from a single system. If you are a small business that needs HR software that also offers payroll services, there are many options to look at in the market.

  • Standalone payroll service clients. Standalone payroll services help you automate the payroll function of your business without any additional functionality. Small businesses that have complex payroll compliance needs or are fine with keeping payroll and HR management process separate can invest in these services.

Benefits and potential issues

After you've learned about the common features, the next step is to understand the advantages of using a payroll service. Knowledge of benefits will help you assess the usefulness of a payroll service for your business, which will help you build a strong case for the investment.

Here are the key benefits of payroll services:

  • Faster payroll processing. Since payroll services manage payroll calculations and tax deductions, they are able to remit salaries faster. According to our research, most payroll services can process employee salaries in less than four days.

  • Easier compliance tracking. Payroll service providers keep a close watch on tax, payroll, and labor compliance. They ensure that the payroll taxes are accurately calculated, overtime pay is factored into payroll calculations, and employee pay and benefits are in compliance with government regulations.

  • Increased business profits. Using a payroll service helps you avoid possible costly IRS fines, thereby contributing to your business profits. Outsourcing the payroll process can also help you minimize or completely eliminate your payroll staff, resulting in reduced costs.

However, despite these benefits, there are some potential issues that you need to factor in while selecting a payroll service:

  • Data security concerns. With the use of any third-party service, there is a risk of data security. In fact, Helen Poitevin, VP Analyst HCM at Gartner, points out third-party services as one of the biggest threats surrounding employee data security. Businesses need to thoroughly examine data security practices followed by the payroll service provider before making any final decisions.

  • Loss of control. When you outsource your payroll process to a third-party service provider, you risk losing visibility and control of the payroll process. You have to rely on what the service provider tells you. For this reason, thoroughly assess the payroll management practices followed by the payroll service provider before you make the investment decision.

Market trends to understand

The landscape of payroll services is changing fast. As a result, to ensure long-term success with your payroll service provider, you need to select services that are incorporating the recent market trends into their offerings.

Here are the key market trends that you should know about for payroll services:

  • Adoption of employee self-service portals are on the rise. Employee portals allow employees to view their salary components and benefits, as well as have access to their pay slips. As businesses look for ways to automate their payroll function completely, they are more open to outsourcing employee self-service to these third-party services. We expect this feature to become a core payroll service offering in the near future.

  • Global payroll support to become standard payroll services function. As more companies expand their presence into multiple countries, an increasing number of payroll services are adding global payroll support into their offering. In addition to the features of one-country payroll services, a global payroll service also includes multicurrency and region specific compliance management.