We saved a little bit of money, gained the support we needed, were able to streamline the close of payroll periods, and can process payroll much quicker.

The Ascentis payroll and HR systems offer a lot of functionality and value for the money. Their customer service is very good.

All of your employee self-service options, from paycheck and W4 integration to benefits selection are integrated into one  self-service solution.

Lack of training classes - it's all online videos.

The recruiting feature is collects good data, candidates are able to complete the application.

I like that this software has a function that you can view everything at once.

Lots of integrations, great for tons of people, well managed and thoughtful design.

The customer service for Ascentis is absolutely non-existent. It was so terrible that I had to send an email to the CEO and other members of the C-Suite to get my issues addressed.

Go with the easiest to use. HR systems can be complicated, but if it's user friendly, it can be your best friend.

Our overall experience with Ascentis has been amazing. We always get the support we need and feel very confident with the software.

I do not expect anything to be perfect; it is more important to me that they are working to improve and are responsive.

Great customer service and the product is very intuitive and easy to use.

Very easy to use, and user-friendly... we are constantly training new Managers, etc., and everyone seems to understand the system quickly. Provides HR with a consistent, reliable system to work with.

This software is extremely user friendly with a clean interface and rarely any glitches or slow downs.

Easy implementation, user friendly. Lots of nice features and functions, customizable to our company.

I like that it is easy to navigate and search in.

That is sometimes have different leave amounts on the different screens without telling you why.

Coupled with the added burden of the 1095-c and the need to manually update various records because Ascentis has software issues, it is disappointing.

Ascentis was our HRIS system several years ago and it was a great way to keep all of our employee data. It was very customizable and the help desk was great.

The best part about Ascentis is the versatility and customization.

Overall we have implemented the system and we are using it. Ascentis support is helpful.

Can be complicated to figure out. Deadlines for Quarterly and annual filings are hard to meet.

Our employees like the easy to use system and we have received much positive feedback since rolling out.

I think it is a great system to use for the most part, everything is easy to understand once you get used to how things work.

Splendid performance and options for human capital management. Offers great educational/professional development options.

I find the application easy to use and very straightforward. The vendor team has great customer service and is very helpful.

I have now had two zero-error payrolls; I had to make up mistakes to learn how to do that piece. We are likely adding Tax very soon, and anticipate adding Time later this year.

So far i think it is a good system for the most part but it needa some work definitely.

All fields are self-explanatory. You need no guidance to use this product.

The customer service was non-existent. It was not cost-affordable for the lack of services provided and we had to sign a contract.

User friendly interface. Surveys created can be integrated using iframe and JavaScript.

This product helps us to make informed decisions quickly and for the benefit of our company.

The ability to set up the surveys in SurveyGizmo is very straightforward and logical.

The biggest disadvantage (at least at first, it has improved) is the limited bi-lingual functionality it offers.

I was having problems logging-in due to an error on my part; however, at the time, I did not realize my mistake.

They also are constantly changing the product which often leads to bugs in the product or worse data loss.

It’s the most expensive tool we considered. The interface is a bit boring compared to many newer platforms.

The Google Sheets API is wonderful. I love that you can flow data into sheets automatically.

I agree it's not the cheapest tool in the market, but it's worth the money.

Nice and easy survey management tool with great capabilities and robust reporting options.

Managed to deliver mid-level complexity commercial surveys, lack of some critical features (comparing with Qualtrics or similar products). Still some value for money despite lack of support.

Able to quickly setup mid-level complexity commercial surveys and clean interface.

A really important selling point for me was the company's privacy policy and how they make it easy to tailor their product to be used for research on sensitive topics.

Has some cute features & set up that make it a bit more fun to use than alternatives.

They also specifically describe the use of this function being important for research on sensitive topics like personal health.

It is relatively simple to use and has great integrations with my other software applications. It is critical in helping me distinguish my business as a financial advisor.

As we do not conduct surveys every day, Alchemer meets our needs equally well or even slightly better, yet at a way more affordable pricing point.

Excellent Customer Service. The response is almost immediate, and they have a great disposition.

It can be a little confusing figuring out how to build survey at first. Have hard time remembering where to edit text.

The only complaint is that i dislike the price because it just keeps increasing. I think there are other freer options.

SurveyGizmo makes it easy to create surveys that look clean and professional. The platform is very intuitive and has many great features.

It blends in in our workflow: the solution is flexible, although you can use it to send emails, we use Mailchimp for mails but it is easy to have both communicate.

Great functionality in making sure clients receive surveys. Can be customized which is great.

Am constantly impressed with the top quality customer support and service given. I'm very impressed with the quality of service, platform, software and  people helping at the front lines.

Super easy to use and navigate. Love the design features.

You do have to plan the survey well to ensure the questions are in a good order, etc, but that is with any software tool.

Very tech savvy and looks extremely professional for the end user. Even when you’re on your smart phone, this system is simple and clean.

Great support, very easy to use, programming API, great online panel integration.

The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.

The variable names automatically created in SurveyGizmo are not at all intuitive and are quite annoying to adjust.

Unless you are doing a high volume of studies, it just doesn't make sense to pay the monthly fees charged by SurveyGizmo.

I have never dealt with a company that offers this kind of live support. The representatives are so friendly and a delight to deal with.

I've been using this survey service for quite some time already and can say that it stands tall above the rest. The editor is snappy and clear.

US Dollar

Ascentis offers a cloud-based human capital management (HCM) suite designed for midsize companies of all industries. It includes HR and benefits, recruiting and onboarding, talent management, time and attendance and payroll.


Ascentis HR provides insights into trends with deep analytics within employee metrics. Ascentis’ mobile experience for HR managers and employees offers access to data.


Ascentis Time is a fully-automated time and attendance solution that features online timesheets, clock in/out functionality, scheduling and more.


Ascentis Payroll allows clients to process payroll in real time, with live processing and auditing. Ascentis Payroll syncs with Ascentis HR and Time and offers a wide range of built-in reports.


Ascentis Talent Management allows managers to fine tune performance in real time, through a mobile interface.


Ascentis Recruiting supports applicant portals delivered directly to the business’ website for corporate branding and control.



LongDescription

Employee Management

Automatic Time Capture

Leave Tracking

Messaging

Billable & Non-Billable Hours

Employee Benefits Administration

Interview Management

Time Tracking

360 Degree Feedback

Performance Management

Activity Tracking

Vacation/Leave Tracking

Internal HR

Online Time Tracking

Shift Swapping

Candidate Tracking

Electronic Signature

FMLA Administration

Reference Checking

Variable Workforce

Skills Assessment

Succession Planning

Applicant Tracking

Recruiting Firms

Job Description Management

Timesheet Management

Time Tracking by Client

Biometric Recognition

Resume Storage

Individual Development Plans

Sick Leave Tracking

Goal Management

Collaboration Tools

Labor Forecasting

Workstation Tracking

Punch card

Pulse Surveys

Assessment Management

Email Templates

Self Service Portal

Salary Planning

Mobile Access

Skills Tracking

Time Tracking by Project

COBRA Administration

Recruitment Management

Background Screening

Performance Metrics

Candidate Profiles

Training Management

Overtime Calculation

Benchmarking

Salaried Employee Tracking

Performance Review Management

Self Assessment

Ongoing Performance Tracking

Social Media Integration

E-Verify/I-9 Forms

Wage Garnishment

Job Posting

Time & Attendance

Workflow Management

Email Management

Project Tracking

Tax Compliance

Careers Page

Time Off Management

Candidate Management

Job Requisition

Customization

Employee Database

Check Printing

Resume Parsing

Competency Management

Resume Search

Automated Scheduling

Employee Handbook

Contractor Management

Compensation Management

Mobile App

W-2 Preparation

Benefits Management

Accounting Integration

Expense Tracking

Multiple Billing Rates

Goal Setting/Tracking

Compliance Tracking

401(k) Tracking

Reporting/Analytics

Online Punch Card

Employee Profiles

Payroll Reporting

Employee Scheduling

Online Time Clock

Payroll Management

Reimbursement Management

Approval Workflow

Online Benefits Enrollment

Windows 7

Windows Vista

Windows XP

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Ascentis

Webinars

Documentation

Videos

Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. 

To see how CX teams are using Alchemer to improve their customer experience programs, watch this short webinar: https://www.brighttalk.com/webcast/18320/602827

Commenting/Notes

Real-Time Analytics

Engagement Tracking

Surveys & Feedback

Site Intercept Survey

Employee Onboarding

Text Analysis

Presentation Tools

Text Fields

Skip Logic

Customizable Reports

Access Controls/Permissions

URL Customization

Customer Segmentation

SMS Messaging

Alchemer pricing is based on your business needs, as follows: 

Self-Service Survey Software 
- Collaborator: $55 per user per month, $315 per user per year 
- Professional: $165 per user per month, $1075 per user per year 
- Full Access: $275 per user per month, $1895 per user per year 

Enterprise Feedback Platform - Contact Alchemer for pricing information 

Voice of the Customer and CX Automation - Contact Alchemer for pricing information

Ascentis vs Alchemer

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