Certent Equity Management vs Spidergap 360 Feedback

RATING:

4.6

(59)

Certent Equity Management has 59 reviews and a rating of 4.58 / 5 stars vs Spidergap 360 Feedback which has 107 reviews and a rating of 4.8 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (59)
4.8 (107)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 15, 2024
May 7, 2024
Pros/Cons
  • Pros

  • The customer service team is also great to work with, they are very knowledgeable about all types of awards and are timely on their responses.
  • Their customer support is outstanding. When I've had an issue, they've addressed it immediately.
  • Cons

  • Unable to upload change in control RSUs due to no determine vesting date and do not wish to use a future date.
  • We tried to set up the Section 16 module, but with our company having some legacy plans before we spun from our parent, it was becoming too difficult and too costly to properly pull in that data.
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  • Pros

  • The software is easy to use, the interface is appealing, the reporting is excellent, and the customization is just what we needed. The price is fair and a great value for what you pay.
  • The service and technical support I got the team was exceptional. The tool was so intuitive and easy to use and the way in which I could set it up to improve team performance was really valuable.
  • Cons

  • Not so much the software ut I was a little it disappointed that I could not download the group analysis.
  • Lack / awkwardness of distinguishing between self and peer reviewers.
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Pricing Range
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$
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2 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos