Fair - Most support personnel were knowledgeable and helpful.

The ease of use in the field is a huge benefit to myself and my techs.

The system is comprehensive, for the most part, in delivering field service functionality across the various processes of my business at a price point that a small company like mine can support.

It is difficult to see at a glance what the schedule is for multiple techs. The second biggest complaint is how slow it can be.

Great value but misses the mark on some aspects.

I love the amount of features you get for the price. I am coming from Jobber which I use as the gold standard for small to medium sized field service business software.

I can process payments quickly and I like having all the information of where my techs are at any point in the day and get updates easily.

Scheduling features are nice and intuitive compared to your competitors software. Ability for team to easily access service history and customer equipment is also a huge benefit to us.

The FieldPulse program is great very easy to use with great support from all team personnel from FieldPluse.

My favorite thing so far has been the customer service.

Customer data base and google maps integration is nice to use while driving to location. Tech support has been spot on as well.

For just starting out my business and coming from more expensive software it was the best descision I made to help keep everything organized and flowing. Great choice for any tech to use.

Maybe have the ability to drag and drop info on screens.

When you don't have service, you can't use it. The offline mode isn't very useful and tablet apps don't have offline mode.

They will probably continue to improve this though so with the cost effectiveness may be worth it in the long run.

Easy setup and very user friendly. Product support and training were top notch.

Software is very visually appealing and makes scheduling and sending estimates easy. It is intuitive and can be learned quickly.

I usually have my questions answered and explained within minutes. The software is super easy to use and by FAR the easiest I have tried to integrate with Quickbooks online.

Service is great, appears that they are able and willing to explore options/ideas to improve software.

My business has already received multiple compliments on the customer service we provide through it. The communication is much easier to do and our quotes look so professional coming from field pulse.

The system is not a customizable as I would prefer and there seems to be a steady stream of bugs which don't hamper function but are a bit of an annoyance.

Good bang for the buck, easy to set up, great customer service that is US based. Very easy to customize to your small business.

Software is not working well for us as we have single customers with alot of individual site and units to keep up with.

Ease of use, cost, & functionality were all very good.

FieldPulse allows our electrical contracting business to operate smoothly, communicate effectively and schedule customers and employees.

We really enjoy the custom fields and tags as well as the ability to use projects to start multiple orders. Overall it’s a great service and really helped us organize our business flow.

Great financial value, easy to use, has the ability to maintain the team on the same page by using customer and job notes as well as pictures.

FieldPulse has pretty much the features to be able to run a successful contracting or field service company.

I love how easy it is to use for people of any age.

The Fieldpulse team also has great support that listens to you and actually supports you. They also have a feature called engage that integrates VOIP into their software.

They can answer every question. The ease of use is amazing considering how high quality and use it is.

I believe that FieldPulse is quite wonderful compared to other products.

I have had great response from customer service. Many options to get in touch with support.

Customer service has been helpful and accommodating in finding work-arounds or making system updates to improve upon their product.

Fieldpulse is a robust CRM that has many useful functions and the team continues to add to it. I have used other CRM's including jobber and none are as good as Fieldpulse.

The ease of use has been nice. Keeps my up to date with the app.

The whole candidate tracking system is very helpful in staying on top of the right talent for our open requisitions.

Good it’s a good place to have all your jobs. Good for use by larger organizations.

This is a good system with a lot of nice features and integrations. The dashboard is clean and easy to use.

Their pricing is competitive, the dashboard clean and easy to understand, the platform 100% configurable, and the support is phenomenal. Our recruiting workflow practically runs itself.

We like the ease of use for job seekers, administrators and Hiring Managers. The customer service in the Help desk is excellent as well.

My overall experience is pretty good. Some of the functionality is very easy to use, but other features need improvement.

It's also very easy to use and highly candidate-centric. The iCims staff is also flexible, very helpful and eager to make sure your experience with the product is a successful one.

This morning, we had an associate that was supposed to go out and work for the client on a 1-day assignment but the associate called in sick this morning.

We first chose this software because it was more competitive and more user friendly than our previous ATS.

I love that everything is electronic. It makes new hire paperwork so seamless- and the applicants love it also.

Sometimes team members have trouble finding someone in the search bar and then have to recreate the user. The away message is no longer working for us.

The reporting is horrible. It's too complicated to get what should be a standard report.

Can be very frustrating for people who do not use it all of the time.

It looses my resume Everytime I upload and log out of the software for a period of time.

User-friendly customizable ATS at a great price.

This product is easy to use and helps me track applicants. Love that you can see how many other applications the candidate has submitted.

Overall, ICIMS Recruit is outstanding software. With a few minor adjustments, this software has the potential to be the very best in the industry.

Inability of workflows to work with each other. Limitations regarding employee referrals.

You can build an ATS exactly how you like from the ground up and then create sophisticated reporting features.

The project was launched on time and on budget.

The dashboard can be fully customized, the ability to post jobs within the ad itself and the integration with other software is fantastic.

Our overall experience is very positive. We love the configurability of the product so that we can make it unique for our business model.

Adding candidates into ICIMS is very easy and user-friendly. It's also awesome that it has a dashboard on the front page, which makes for easy access to current candidate data.

The company I implemented / selected this product for still uses today. Very strong product with great customer service.

I love using ICims for recruitment. Also, the fact that multiple users can see the same job requisitions is a plus especially when you have a large team.

The Help Desk team is extremely responsive and don't make you feel stupid for asking a question.

I dislike all the numerous glitches. This software seems to have many bugs that the developers still have not ironed out.

US Dollar

#1 FSM Platform. We're known for our ease of use, scalable functionality, and the best customer success team in the industry. FieldPulse is an all-in-one application for service contractors to better manage and grow their business. 

Customer Management
Scheduling & Dispatching
Estimates & Invoices
Timesheets
Customer Communications
Booking Portals
and much more....


LongDescription

Labor Rates

Document Templates

Cataloging/Categorization

Employee Management

Messaging

Purchase Order Management

Work Order Creation

Surveys & Feedback

Electronic Payments

Status Tracking

Payment Processing

Subcontractor Management

Real-time Scheduling

Mobile Alerts

For Locksmiths

Time Tracking

Customizable Reports

Document Storage

Proposal Generation

Activity Tracking

SMS Messaging

Dispatch Management

Progress Tracking

Digital Signature

Job Costing

Real-Time Monitoring

Mobile Payments

Contract/License Management

Task Scheduling

Electronic Signature

Group Scheduling

Credit Card Processing

Variable Workforce

Invoice Management

Timesheet Management

Project Management

Team Calendars

Communication Management

Customer Database

Recurring Appointments

Job Management

Calendar Management

Customizable Fields

Customer Portal

Geographic Maps

Scheduling

Data Import/Export

Mobile Signature Capture

Material Ordering

Multi-Location

Self Service Portal

QuickBooks Integration

Contact Management

Audit Trail

Technician Management

Project Time Tracking

Lead Management

File Storage

Mobile Access

Cost Tracking

Photo Capture

Inventory Tracking

Compliance Management

Real-Time Data

Performance Metrics

Groundskeeping Management

Routing

Historical Reporting

Bid Management

Commercial

Client Portal

Preventive Maintenance

Real-Time Notifications

Pricing Management

Commercial/Industrial

Email Reminders

Service History

For HVAC Companies

Time & Attendance

Workflow Management

Real-Time Updates

Email Management

Website Integration

For General Contractors

Project Tracking

Activity Dashboard

Inspection Management

Alerts/Notifications

Online Booking

Equipment Maintenance

Work History

Reporting & Statistics

Reminders

Time & Expense Tracking

Cost Estimating

Automated Scheduling

Estimating

For Commercial and/or Industrial Electrical Contractors

Contractor Management

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

FieldPulse

In Person

Live Online

Webinars

Documentation

Videos

Support the entire candidate experience from start to finish with a unified recruitment platform. iCIMS offers best-in-class recruiting products for your hiring life cycle, available as part of one unified talent cloud platform, or as individual products.


By engaging passive talent and nurturing prospects, our Career Sites and Candidate Relationship Management empowers you to source and proactively fill talent pipelines better than your competition, while giving your candidates personalized career site experiences. Our Text Engagement transforms you into an employer of choice thanks to modern communication via text, chatbot, and social media messaging, so your organization is always top of mind for candidates.


Our award-winning Applicant Tracking offers an industry-leading candidate experience from a mobile-friendly application process, to receiving a professional offer, to getting pre-boarding for day one on the job, all while reducing cost and time-to-hire. iCIMS’ robust integration capabilities provide a seamless, yet powerful extension to your core HR systems – centralizing complex talent acquisition data and transferring it as one unified story to all of your applications.



Pre-recorded Messages

HR Management

Live Video Interview

Employee Onboarding

Two-Way Audio & Video

Application Management

Interview Management

Resume Database

Interview Practice Session

Session Recording

Internal HR

Candidate Tracking

Job Application Management

Referral Tracking

Reference Checking

Skills Assessment

Applicant Tracking

Recruiting Firms

Job Description Management

Pipeline Management

Social Recruiting

Our pricing is based on certain available packages as well as the complexity and robustness of the final system, which is scaled to meet your specific needs. Contact iCIMS for more information on pricing.

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