iCIMS is evolving as a major competitor in this subject and the backing of the passionate support team has made it a great assistant in reaching our targets. This is a fairly cost effective system.

Talent acquisition & management is one basic resource and the most powerful resource in the success of organizations and having a powerful tool assistant has become the strength behind the success of this most important aspect. Many solutions have evolved to resolve this task and there is no perfect system available for all situations and conditions. However these solutions keep on improving to find solutions for emerging subjects and situations and comparatively iCIMS Talent Platform has been able to emerge as a successful ‘provider of solutions’ in this endeavor. The difference with iCIMS is that they are ‘responsive’; understands with care the customer requirements/ issues and are enthusiastically attentive to provide solutions while improving the system with the help of the user customers to create more business opportunities as an exciting solution provider. Almost all metrics required for ‘talent management’ is found within the system and the combination of various portals helps in reaching a wider constituency in ‘talent acquisitions’. The system is intuitively designed in filtration and selection of the most suitable talents. The multi platform capabilities are a strong plus for candidates.

in my user experience no major issues have emerged.

ICIMS is always one step ahead of current recruiting trends! Always enhancing existing products to further engage new candidates. Continuing to roll out new products to simplify the experience for recruiters and hiring managers.

Lots of clicks to get from job search to career portal.

I would recommend to all Talent professionals to stay clear of the headache that is iCIMS unless they are prepared to hire a full-time person who can complain in order to get tickets resolved. They have a great sales pitch but close to all of their features do not work fully as described. Save company time and money by choosing Greenhouse or Lever

The search functionality and report building were great, but require a lot of training in order to use properly.

Customer support is completely unhelpful in providing answers or fixing bugs. Many cases take 3 weeks minimum to resolve with the more extreme ones taking 6 months. Help desk support just pushes you to the knowledge base center instead of giving real answers to configuration issues. Even when you have taken all the knowledge base steps. The ATS interview scheduling tool is unreliable when syncing with the team’s calendars The feedback form tool rarely operates effectively for our hiring managers to fill out. The Microsoft Teams integration is not as advertised. Does not consistently notify in a timely manner for interviews, job approvals and offers. Often after the fact. The CRM tool with iCIMS was released to us with constant logging out errors, the search fields are incorrectly mapped to bins/status we don’t use in the ATS and our implementation contact went gone completely dark. Data migration did not fully work to allow for resume uploads to attach to candidate profiles like promised. Multiple contracted integrations were never set up due to unresponsiveness. Resulting in needing to find workarounds to keep our hiring moving. The CRM, ATS, and Text engagement are really three systems that loosely sync with each other instead of one like was pitched. All separate products with separate log-ins. The system will routinely log you out after just a few minutes of inactivity.

I have had an awesome experience with iCIMS Recruit. It's a better platform than our last ATS system.

I love how I have everything in one system. I can post jobs, complete I-9's, and reach out to candidates all in one place.

I liked everything. Awesome product and system