--- title: "ICIMS Software Reviews, Demo & Pricing - 2026" description: "Review of ICIMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/icims-talent-platform-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Applicant Tracking Software](https://www.softwareadvice.com/hr/applicant-tracking-software-comparison/) / ICIMS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/icims-talent-platform-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/icims-talent-platform-profile/alternatives/) # ICIMS Review Custom quote 1 plan Wondering if ICIMS is right for your organization? Our Applicant Tracking Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ICIMS 4.3 [(824)](https://www.softwareadvice.com/hr/icims-talent-platform-profile/reviews/) Pricing Pricing available upon request ### About ICIMS ICIMS is the talent acquisition platform built to help organizations hire at enterprise scale. Powered by billions of hiring interactions and more than 25 years of expertise, ICIMS combines trusted AI with end-to-end hiring technology to help recruiting teams hire smarter, faster and with greater confidence across corporate, high-volume and frontline roles. ICIMS Hire: The platform's core, global ATS covers the full hiring lifecycle, including applicant tracking, interview and offer management, onboarding and text recruiting. It connects with ICIMS High Volume Hiring, ICIMS Engage, ICIMS Employer Branding and ICIMS Coalesce AI. AI is embedded throughout the hiring journey, keeping a human in the loop. AI recommends, humans decide. Do you work for ICIMS? [Manage this product listing](https://www.g2.com/products/icims/claim_requests/new?auto=true) Wondering if ICIMS is right for your organization? Our Applicant Tracking Software selection experts can help you in 15 minutes or less. ## ICIMS User Interface ## Popular ICIMS Alternatives Main Product ICIMS 4.3 [(824)](https://www.softwareadvice.com/hr/icims-talent-platform-profile/reviews/) Ratings Breakdown - 4.11Ease of use - 4.06Value for money - 4.41Customer support - 4.10Functionality Pricing Available upon request Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3653)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.47Value for money - 4.51Customer support - 4.42Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [100Hires](https://www.softwareadvice.com/hr/100hires-profile/) 4.9 [(1218)](https://www.softwareadvice.com/hr/100hires-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.85Value for money - 4.85Customer support - 4.84Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1977)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.06Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [ZipRecruiter](https://www.softwareadvice.com/hr/ziprecruiter-profile/) 4.2 [(10959)](https://www.softwareadvice.com/hr/ziprecruiter-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.03Value for money - 4.16Customer support - 4.19Functionality Pricing Available upon request Get Price Alternative Product [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) 4.4 [(1400)](https://www.softwareadvice.com/hr/paycom-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.24Value for money - 4.36Customer support - 4.36Functionality Pricing Available upon request Get Price ## ICIMS Pros and Cons We analyzed 824 verified reviews for ICIMS to find out what actual users really think. Select to learn more Responsive And Knowledgeable Support Team iCIMS Talent Cloud is praised for its responsive and knowledgeable customer support. Users appreciate quick answers, helpful guidance, and proactive assistance from implementation through ongoing use. The support team empowers users to resolve issues and customize the platform, making the experience smoother and more effective. Streamlined And Customizable Recruiting Recruitment processes are streamlined with iCIMS Talent Cloud, offering customizable workflows, job posting to multiple boards, and robust candidate pipelines. Users highlight improved hiring efficiency, reduced manual work, and the ability to tailor the system to fit diverse recruiting needs across organizations. Efficient Candidate Tracking Tools Managing candidates is made easier with iCIMS Talent Cloud. The platform offers tools to organize, track, and communicate with applicants, supports bulk actions, and streamlines moving candidates through each hiring stage. Features like status tracking, resume parsing, and integration with communication tools help teams stay organized and responsive. Complex And Limited Reporting Tools Reporting in iCIMS Talent Cloud is frequently described as difficult to use and lacking flexibility. Users report challenges with creating, customizing, and exporting reports, limited filtering options, and confusing interfaces. Many find it hard to access key metrics or generate the specific reports they need. Challenges For Hiring Managers Hiring managers often struggle with iCIMS Talent Cloud due to a complex interface, confusing workflows, and limited features for managing seasonal or contract staff. Scheduling, feedback forms, and integration with other tools can be problematic, leading to frustration and extra manual work. Unintuitive And Clunky Interface Many users find the iCIMS Talent Cloud interface unintuitive and cumbersome. Navigation often requires too many clicks, menus can be confusing, and the design feels outdated. Mobile usability is limited, making it harder for occasional users and those on the go to complete tasks efficiently. ## ICIMS Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ICIMS Features - Popular features found in Applicant Tracking Application Management Assessment Management Background Screening Careers Page Communication Management Interview Scheduling Job Management Pipeline Management Resume Parsing Resume Storage - More features of ICIMS Activity Dashboard AI Candidate Scoring AI Copilot AI/Machine Learning Alerts/Notifications API Applicant Tracking Approval Workflow Boolean Search Candidate Management Candidate Profiles Candidate Tracking Chat/Messaging Collaboration Tools Commenting/Notes Compliance Management Compliance Tracking CRM Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Decision Support Document Management Electronic Forms Electronic Signature Email Management Email Marketing Email Templates Employee Handbook Employee Onboarding Employee Profiles Feedback Management For Accountants Generative AI HR Management Human-in-the-loop (HITL) Individual Development Plans Internal HR Interview Management Interview Practice Session Job Board Job Description Management Job Marketplace Job Posting Job Requisition Live Video Interview Matching Engine Mobile Access Offboarding Onboarding Orientation Workflow Management Panel Interviews Performance Management Performance Metrics Personalized Outreach Pre-recorded Messages Question Library Real-Time Reporting Recruiting Firms Recruitment Management Reference Checking Referral Tracking Reminders Reporting/Analytics Reporting & Statistics Resume Database Resume Posting Resume Search Scoring Search/Filter Self Service Portal Session Recording Skill Assessment & Scoring SMS Messaging Social Media Integration Social Recruiting Tagging Talent Acquisition Talent Management Talent Pool Task Management Third-Party Integrations Training Management Two-Way Audio & Video Workflow Management ## ICIMS Integrations ADP Workforce Now Integration rated undefined from -1 review UKG Pro Integration rated undefined from -1 review Hirevue Integration rated undefined from -1 review Docusign Integration rated undefined from -1 review Microsoft Entra ID Integration rated undefined from -1 review Criteria Integration rated undefined from -1 review See all 8 integrations ## ICIMS User Reviews ## ICIMS customer ratings - Overall rating: 4.3/5 - Total reviews: 824 ### Rating distribution - 5 stars: 397 reviews (48%) - 4 stars: 320 reviews (39%) - 3 stars: 76 reviews (9%) - 2 stars: 19 reviews (2%) - 1 star: 12 reviews (1%) ### Secondary ratings - Ease of use: 4.1/5 - Value for money: 4.1/5 - Customer support: 4.4/5 - Functionality: 4.1/5 --- ### Recruiting with ICIMS - Overall rating: 5/5 - Reviewer: Rachel M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ICIMS seemed some-what difficult to use at first, but my team has adapted well to it. At first, it didn't seem very user-friendly, but through trial and error, we have developed some tips and tricks. I do like the reporting features, which make it easy to pull numbers and data from our recruiting efforts. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros ICIMS has great add-on features, such as TextRecruit that make it convenient and easy to interact with candidates. Adding candidates into ICIMS is very easy and user-friendly. It's also awesome that it has a dashboard on the front page, which makes for easy access to current candidate data. #### Cons I wish ICIMS had more appeal, design wise. It's very bland looking compared to other recruiting software I have used before. #### Reasons for switching to ICIMS Our organization partnered with another organization and we adapted their recruiting software. --- ### Experience with ICIMS - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would recommend ICIMS to other businesses and individuals. I think the pricepoint matches the services and I would rate it a 10. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ICims is extremely user friendly for a new user. I have trained managers on the product and they were able to pick it up very quickly. #### Cons I didn't have any cons with it, I liked that you can move applicants through a cycle, take notes, set reminders and I found it to be one of the best sources I have used. #### Reasons for switching to ICIMS Our company switched based on cost and feedback we received from managers using UKG. --- ### ICIMS puts the talent in your worksforce - Overall rating: 5/5 - Reviewer: Tena D. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was on the team that chose ICIMS and implemented the program. They were very helpful and offered training both onsite and off site #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is such a customizable software for the cost. We have a seasonal work force of 1200 and have to rehire and hire them each year. #### Cons It is so detailed in the back ground and the administrator can make many changes without fully understanding their impact --- ### ICISM Hire - Overall rating: 4/5 - Reviewer: Monica M. - Verified reviewer: Yes - Industry: Warehousing - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was an overall positive experience. iCIMS Hire enabled a more structured and efficient recruiting process, with strong pipeline visibility and collaboration capabilities. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros iCIMS Hire has been a strong recruitment platform for managing our hiring process end-to-end. It provides good visibility into candidate pipelines, supports collaboration across hiring teams, and helps streamline communication with candidates. Overall, it has improved efficiency and organization in our recruiting efforts, especially the interview process. #### Cons While some workflow steps can feel more detailed than necessary, it continues to be a helpful tool for managing recruitment. #### Reasons for switching to ICIMS The company grew and ICISM provided better support for our needs. --- ### Why Recruiters love iCIMS Talent Cloud - Overall rating: 5/5 - Reviewer: Jason B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Customizable workflows: iCIMS offers customizable workflows and approvals, allowing organizations to tailor the recruitment process to their specific needs.Improved efficiency: The platform automates many manual tasks, such as resume parsing, and eliminates the need for manual data entry, which saves time and reduces errors.Reporting and analytics: iCIMS provides detailed reports and analytics on recruitment metrics, enabling organizations to make data-driven decisions about their hiring process.Integration with other systems: iCIMS integrates with a range of other systems, such as applicant tracking systems, HR information systems, and candidate relationship management systems.Mobile accessibility: iCIMS Talent Cloud is mobile-friendly, allowing recruiters and hiring managers to access the platform from anywhere, at any time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros iCIMS Talent Cloud is a cloud-based recruitment platform that offers several benefits, including:Scalability: iCIMS can handle large volumes of job postings, resumes, and candidate data.User-friendly interface: The platform has a user-friendly interface that makes it easy for recruiters and hiring managers to use. #### Cons Like any technology, iCIMS Talent Cloud has its own set of drawbacks or limitations, including:Cost: iCIMS Talent Cloud can be expensive, especially for organizations with limited budgets.Complex setup: Implementing iCIMS Talent Cloud can be complex and time-consuming, requiring technical expertise and resources.User adoption: Getting all users to adopt the platform and use it consistently can be a challenge, especially if they are used to traditional recruitment methods.Limited customization options: While iCIMS Talent Cloud offers some customization options, some users may find the platform to be inflexible and unable to meet their specific needs.Technical issues: As with any technology, iCIMS Talent Cloud may experience technical issues that can disrupt the recruitment process and cause frustration for users.User experience: Some users may find the user interface to be confusing or difficult to navigate, especially if they are not familiar with cloud-based recruitment platforms. #### Reasons for switching to ICIMS We switched because iCIMS had much better reporting and analytics and it offers more robust reporting and analytics capabilities, enabling us to make data-driven decisions and track performance more effectively. --- ### Very robust system - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I would not recommend this applicant tracking system. It's very overwhelming and difficult to navigate. It's also very difficult to see where candidates are at in the process. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The software is very robust. There are endless amounts of reports that you can run from iCIMS and there's a lot of features within a candidate profile. I really enjoy using the Dashboard as you're able to pull so much information. #### Cons This software is sometimes very overwhelming. It takes so many clicks to get to a candidate's profile and there are an overwhelming amount of features within a candidate's profile. It is also very difficult to figure out how to run reports and pull information you're wanting to see. #### Reasons for switching to ICIMS The company I'm with was acquired and we had to switch to the system they're currently using. I was not recommend the switch. --- ### iCIMS is robust in application for diligent users - Overall rating: 4/5 - Reviewer: Lisa C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered iCIMS Hire could do everything that our team thought of to simplify the process of finding candidates and hiring a large number of employees in a short period for a BPO customer service call center. We found the CRM piece robust and were able to set up our system and dashboards for ultimate efficiency, but there was a definite learning curve, and your team will need to go the extra mile with setup to utilize it to its full potential. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In all my experience with different Applicant Tracking software I found iCIMS to be the most customizable. There were many areas where customizable fields could be added to track anything needed. #### Cons While iCIMS was a very powerful tool, it was not super user-friendly. As a manager in Talent Acquisition, our team learned all the ins and outs of the system and had it set up to be as close to effortless as we could imagine, but our HR Dept found the UKG piece to be cumbersome and never really learned to utilize it efficiently. It was their lack of proficiency with the UKG tie-in that ultimately drove us to choose a different software for our company. --- ### ICIMS review - Overall rating: 5/5 - Reviewer: Aarti B. - Verified reviewer: Yes - Industry: Supermarkets - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good. I can always find the candidates I want and the navigation is user friendly. Integrations can be setup to other vendors and you can proxy in as users. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I have used iCIMS for nearly 7 years and I find it to be user friendly when it comes to reporting and scheduling reports. #### Cons As an administrator, I think you can accomplish most of your goals in iCIMS however it’s not always easy to modify existing integrations to other HRIS platforms. That does require support from iCIMS and testing on your own. --- ### Great product overall very few bugs - Overall rating: 4/5 - Reviewer: Stephanie B. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall iCIMS makes a lot of my job easier on a daily basis. I have been using this product for over a year on a daily basis and I love the ease of the interface overall. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ICIMS has great ways to filter potential candidates based on screen filters applied. You can also adjust them through the different steps to help filter out the candidates that did not meet the criteria. #### Cons The most challenging feature of iCIMS is sending out the emails to candidates not selected. It doesn’t filter the categories well even if “rejection” is selected. Instead I have to spend more time scrolling the list to find what is needed. --- ### Icims review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its a great tool for recruitment process and documentation of employees records... and great in providing security to employee documents #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was user friendly and easy to navigate and set up Candidate interview process which was great to navigate. #### Cons There is no single reason i can say i did not like about icims... maybe sometimes having duplicate profiles created causes an issue until integration we can't know regarding the duplicate profile. --- Showing 1 - 10 of 824 Reviews [See All Reviews](https://www.softwareadvice.com/hr/icims-talent-platform-profile/reviews/) ## ICIMS Popular Comparisons [BambooHR vs ICIMS](https://www.softwareadvice.com/hr/bamboohr-profile/vs/icims-talent-platform/)[100Hires vs ICIMS](https://www.softwareadvice.com/hr/100hires-profile/vs/icims-talent-platform/)[Paylocity vs ICIMS](https://www.softwareadvice.com/hr/icims-talent-platform-profile/vs/web-pay/)[ZipRecruiter vs ICIMS](https://www.softwareadvice.com/hr/icims-talent-platform-profile/vs/ziprecruiter/)[Paycom vs ICIMS](https://www.softwareadvice.com/hr/icims-talent-platform-profile/vs/paycom/)[CEIPAL ATS vs ICIMS](https://www.softwareadvice.com/hr/ceipal-ats-profile/vs/icims-talent-platform/)[Zoho Recruit vs ICIMS](https://www.softwareadvice.com/hr/icims-talent-platform-profile/vs/zoho-recruit/)[Rippling vs ICIMS](https://www.softwareadvice.com/hr/icims-talent-platform-profile/vs/rippling/)[Paycor vs ICIMS](https://www.softwareadvice.com/hr/icims-talent-platform-profile/vs/paycor-perform/)[RUN Powered by ADP vs ICIMS](https://www.softwareadvice.com/hr/adp-run-profile/vs/icims-talent-platform/)[Workable vs ICIMS](https://www.softwareadvice.com/hr/icims-talent-platform-profile/vs/workable/)[Paychex vs ICIMS](https://www.softwareadvice.com/hr/icims-talent-platform-profile/vs/paychex-flex/)[UKG Pro vs ICIMS](https://www.softwareadvice.com/hr/icims-talent-platform-profile/vs/ukg-pro/)[Greenhouse vs ICIMS](https://www.softwareadvice.com/hr/greenhouse-profile/vs/icims-talent-platform/)[NEOGOV vs ICIMS](https://www.softwareadvice.com/hr/icims-talent-platform-profile/vs/neogov/) [Compare All Alternatives](https://www.softwareadvice.com/hr/icims-talent-platform-profile/alternatives/) ## Other Top Recommended Applicant Tracking Software [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4886) Recently recommended **471** times [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3653) Recently recommended **371** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1400) Recently recommended **322** times [Paychex](https://www.softwareadvice.com/hr/paychex-flex-profile/) **4.2** (1820) Recently recommended **278** times Stuck Between Options? 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