iCIMS Talent Platform software


iCIMS offers a platform of cloud-based talent acquisition solutions. iCIMS provides tools for recruiters and hiring managers throughout the process, from recruiting talent to onboarding new hires.

iCIMS Recruit gives users access to their entire hiring pipeline in a single dashboard.  Each dashboard can be customized and configured to the user’s liking, allowing them to monitor job openings, application statuses and recruitment data.

iCIMS Connect is designed to nurture passive candidates with marketing automation practices and iCIMS Onboard provides tools for new hires and recruiters such as electronic documents and task management.  

Through its Platform-as-a-Service (PaaS) framework, UNIFi, iCIMS also offers its customers the ability to connect all of the talent acquisition systems under one platform of record.

Supported Operating System(s):
Web browser (OS agnostic)

446 Reviews of iCIMS Talent Platform

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  • John from Sleep Number by Select Comfort

    Number of employees: 1,001-5,000 employees

    August 2018

    I can see potential candidates for hire.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    All of my potential candidates in one place. Reading resumes and giving feedback to our recruiters.

    Cons

    Don't like the drop down style. Hitting the back button brings you back to the beginning and not to the last page.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • N. from MHA

    Specialty: Non-Profit

    Number of employees: 51-200 employees

    August 2018

    Gets the job done, but not much more.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The Account Managers are frequently rotating. You will often contact your Account Manager and find out they're no longer your Account Manager as they point you to someone else for assistance. The Account Managers aren't the most responsive either.

    Pros

    The iCIMS NOW platform has all the functions you need and works well for a relatively low price point. Technical Support is very knowledgeable and helpful.

    Cons

    They have discontinued the iCIMS NOW platform and are only offering the iCIMS Recruit platform, which has more features but at over double the cost.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Courtney from Fusionstorm

    July 2018

    Gets the job done

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It will store resumes and create appointments for the candidate. Ability to send assessments, background checks, and references.

    Cons

    Not user-friendly with categorizing the candidate; too many levels/options. Very busy looking, could improve less information on screens.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jigar from Allscripts

    Number of employees: 1,001-5,000 employees

    July 2018

    my organization is using icims for internal and external openings, its good system for it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is product is ok, not too many features.

    Pros

    Most of the time i am using this system to use internally apply for any position. and it is a good tool for it.

    Cons

    -after referring some for any post, we can track in icicms. we are just receiving thank you email , email should also contain detail referral ID, refereed person's email and name tool.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Dara from University of St. Thomas

    Number of employees: 1,001-5,000 employees

    July 2018

    Easy to use and great service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the customization of iCIMS. I can leverage the platform to meet my needs. Reporting and dashboard creation is phenomenal. The customer service provided by iCIMS is second to none.

    Cons

    When making platform changes or in system roll-outs, there can be an occasional domino effect - sometimes changing/updating one feature effects another feature and you don't know or realize it right away.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Luke from RISE HR

    July 2018

    After a good implementation, iCIMS can be a powerful and efficient tool for recruiting and hiring.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The configurability and ability to integrate with other software and platforms. Robust searching and reporting is also a big plus.

    Cons

    There can be a bit of a learning curve getting used to iCIMS and its features, but with a good implementation and commitment to their available training, this can be overcome.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    The support team is responsive and helpful.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Enabled our hiring and onboarding process creating an easy visible way for candidates to reach us as well as automating the onboarding process.

    Pros

    I like the support and having a dedicated TAM. Additionally there is a lot an admin can configure. There are a lot of reference and training materials available online. Overall this software is easy to use and configure.

    Cons

    The forms are a bit clunky and are not easy to use. The forms are not visually appealing and it takes a while for updates. Additionally reports can be a bit touchy. Sometimes report data doesn't refresh as expected. The report data doesn't always dynamically update. If you make changes in the tool you have to remember to update the reports. You don't necessarily receive an error that the reports stopped working.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jonathan from Allied Universal

    July 2018

    A very robust applicant tracking system

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's made outreach to candidates fairly simple

    Pros

    It's clearly designed with those who recruit in mind. It's easy to move candidates through the different stages of a requisition and apply the right action/status. Ang it has deep integrations with other platforms

    Cons

    There aren't any major flaws per say, but little changes that could be helpful, including emails for candidates when viewed in a requisition, and integrating outlook with emails sent from system.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Adrienne from Hazelden Betty Ford Foundation

    Number of employees: 1,001-5,000 employees

    July 2018

    iCIMS is an excellent resource for our organization.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The customization!! We are easily able to modify the tool to meet the needs of our hiring managers and recruitment team.

    Cons

    I am a huge fan of iCIMS and while there are always small improvements to be made, I really cannot identify an area I do not like.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Christopher from FORCE America

    Number of employees: 201-500 employees

    July 2018

    Easily customizable platform that evolves as we improve workflow and adapt our recruiting strategy.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Whenever I have a question; the customer service team walks me through a solution. They are pleasant and very knowledgeable, no matter the question.

    Cons

    Standard forms don't have required fields. If I want to make a field required; I would have to pay for a custom form.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Melissa from Flexible Project Management Services

    Specialty: Consulting

    Number of employees: 1 employee

    July 2018

    Easy to Use!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Easy to Use from start to finish! It was easy to use the forms to complete talent process. Directions and assistance in the process was easy to use.

    Cons

    There are no cons to application. Easy to Use from start to finish! It was easy to use the forms to complete talent process. Directions and assistance in the process was easy to use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Christopher from IBM

    Specialty: Consulting

    Number of employees: 10,000+ employees

    July 2018

    Best Talent Platform

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The iCims talent platform is easy to use and is easy to organize your candidates. You can add notes in each profile and move them to each category of the hiring stage with ease. I recommend to companies who need help with their external and internal recruiting.

    Cons

    There are some days that the interface is down for a couple hours. It impacts our recruiting as we cannot do anything for the time it is down. Also, I found that the customer service is slow.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Lisa from CVS Health

    July 2018

    Great Application software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I really like howyou can link and upload your resume testing Google Drive. It makes it very easy for me when applying if i don't have my flash drive and I'm not in my own computer.

    Cons

    There's absolutely nothing wrong with this software. It serves it's purpose. The application is very user friendly and convenient.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Manish from HCL

    Specialty: Software / Technology

    Number of employees: 10,000+ employees

    July 2018

    ICIMS - A well integrated Talent Acquisition Software Suite

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    1) Easy to use - creation and posting open job
    2) Good reporting features and dashboard
    3) Provide features for customization

    Cons

    1) Need a interactive messaging features
    2) Doesnot qualify for full service system
    3) UI to be improved

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 51-200 employees

    June 2018

    Their support is disrespectful and dismissive

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Not much.

    Pros

    Sorting candidates in jobs and bins is simple and easy. Emailing through the system is easy as well, easy to set up and save templates. Statistics for candidates are informative

    Cons

    Not user friendly at all. The support is zero help either, being extremely dismissive and always blaming the end user rather than escalating tickets, they close them to keep their numbers up to par. Always technical issues going on with the system. Would never use in future jobs.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Justin from Ballard Employee Talent Search, LLC

    Specialty: Professional Employer Organization (PEO)

    Number of employees: 2-10 employees

    June 2018

    iCims is a Typical ATS System

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Does all the things the others do - not many differentiating features. Nice Dashboard feature does give a slight edge against others

    Cons

    Some of the search functions are limited, and submitting to paid job sites isn't anything spectacular - most ATS do the same.

    This review was submitted organically. No incentive was offered
    Review Source
  • Nick from Multiview

    Specialty: Advertising

    Number of employees: 201-500 employees

    June 2018

    Solid product but pretty darn expensive!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Used with my previous firm and loved it, just too expensive for my current role versus a competitor which we went with instead.

    Pros

    Came across this firm early on about 10 years ago and was certainly impressed. Really great interface, good process flow and super easy to use.

    Cons

    Honestly only negative I can think of is the price which has increased quite a bit the past few years.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Isabel from UDONE

    June 2018

    iCIMS Recruit is a great tool.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software adaptes to the needs the users. It is possible to create and send job posts to the employees . It can generate reports personalized. It allows to see statuses through the appliacant lifecycle. It is very easy to use by the hiring and the applicants.

    Cons

    It should offers more options of personalization. It is necessary to pay for the actualizations. It is expensive.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Karla from SIDOR

    June 2018

    Recruitment and follow-up

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Recruitment is easy, it allows you to get candidates according to your needs and follow the progression of them, the application is quite comfortable to use.

    Cons

    However the documentation of the candidates is a bit cumbersome to get and each update generates a cost.


    In General: Recruiting iCIMS is a fairly simple and easy to use application.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alenni from Adventure Nannies

    Specialty: Other

    Number of employees: 2-10 employees

    June 2018

    You can't count on iCIMS for saving your work

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Holds a ton of information in a very organized manner. Allows you to upload files to candidates' profiles. Creating email templates is very straightforward.

    Cons

    You can never be sure that your work will save. Even if you press the save button, there can be a glitch where your work disappears. I recommend typing everything into a different program and then pasting it into iCIMS in order to ensure you do not lose your work (and time!)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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