All G360 Surveys Reviews

1-25 of 30 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Cherrie

Verified reviewer

Higher Education, 201-500 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Outstanding tool to boost team and individual performance

Based on comparison with other surveys and companies that I have worked with, I would rank G360 at the top. They have earned that position!

PROS

G360 surveys are easy to use: intuitive, convenient for all involved. The reports are in-depth, but focused, allowing supervisors and direct reports to gain maximum advantage. I like the fact that the survey is based in research, not just random questions that may or may not be important. [SENSITIVE CONTENT HIDDEN] is an expert in his field, with strong academic credentials and real-world experience. I also appreciate the focus on steps toward improvement. It is not just a diagnostic assessment, but offers resources on how to improve.

CONS

I would like to see even more videos and advice from [SENSITIVE CONTENT HIDDEN] embedded in the survey reports. The more wisdom we can get from him, the better!

E.B.

Facilities Services, 10,000+ employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2021

Unlock individual and team potential!

PROS

The G360 is the most intuitive tool I’ve seen in the 360 assessment space. The user experience is universally positive, the report is clear and easy to understand, and the feedback is presented in a way that can be easily discussed because everything is research-based. For all of these reasons, the G360 makes what could be a very difficult feedback moment much easier.

CONS

At times, the G360 Team version can *feel* time-consuming, depending on the number of team members that need to be reviewed, but it is always worth it.

Reasons for switching to G360 Surveys

I switched because I wanted something more substantive and more credible to the user.

Mike

Telecommunications, 51-200 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2021

Easy to use and an invaluable tool for you and your team

I learned a lot from conducting the survey with my team. I think every team/manager should go through these exercises yearly to see how they are doing. They really do provide constructive feedback on where your strengths and weaknesses are.

PROS

Ease of use. The reporting section was great too. Explains everything clearly.

CONS

Nothing really. I felt that it was straight forward, easy to use.

Melinda

Automotive, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

This was an easy 360

PROS

The ease of use and the quick support. Whenever I had a question, I got a response.

CONS

The inability to open and close surveys freely

Garnett

Education Management, 5,001-10,000 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Great value and very helpful follow-up

I used G360 surveys with university-level business students after they had done considerable work together in teams. As you can imagine, young people can often have an undeveloped view of how they impact other people for good or for ill. Getting this kind of feedback specific to each of them, along with the follow-up resources, is very useful and productive at this stage of life. Some students get newfound encouragement and confidence from the process, while others get corrective feedback in a very honest but low-risk way. Students are often surprised at their results, and always very grateful for the process.

PROS

1. G360 was incredibly easy, both during setup (which took very little time); for the evaluators, who found it complete without being time-consuming; and for those evaluated, who found the reports straightforward and easy to understand. 2. There are specific follow-ups for each area of improvement--websites, readings, tips, etc. So each person being evaluated receives not only a critique, but professionally chosen resources for how to improve in that specific area. People (both evaluators, who want to be helpful, and those evaluated) really appreciate this. 3. The ability to compare oneself not only to local norms but also to a much larger population gives everyone confidence that there is a lot of research and data behind the results. 4. The price is very reasonable, especially for the value received.

CONS

Honestly, to get anything better (meaning more customized) would cost many multiples of the G360. To get all that is included (including all the follow-up resources) at this price is remarkable.

Reason for choosing G360 Surveys

I had been a user of G360 Surveys and was impressed by them, and when I found out the price, it was clear that there was nothing else out there that combined the affordability and usefulness. It was an easy choice the first time, my expectations were exceeded, and I now regularly use G360.

Lacey

Construction, 501-1,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Great Value & Very Effective

We have very much enjoyed using G360 Surveys over the years. From the ease of use to the simplicity of the process and tools, we have been very satisfied. [SENSITIVE CONTENT HIDDEN] is great to work with – on my end and the participants’ end. He is my main contact for any questions or requests, and he also conducts coaching sessions with participants to debrief their results, unpack the feedback, and create a development plan. He’s very responsive and helpful. Our people say his sessions are eye-opening and they appreciate his respectful, yet direct approach and his outside perspective.

PROS

Great value for the price. Very easy account setup, administration of assessments, and management of overall process. At the end of the participant report, there are embedded resources for all the competencies, including descriptions, suggestion actions, recommended books, articles and videos – incredibly useful.

CONS

The only con I can think of is that the survey reports are pretty basic (especially compared to some other vendors we use), perhaps too simple. At the same time, this is why we use it - for it's simplicity.

Reason for choosing G360 Surveys

We actually use multiple products and vendors based on different needs. However, G360 is my go-to for most of our 360 needs.

Rob

Information Technology and Services, 2-10 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Create. Engage. Learn. A "full circle" survey platform.

PROS

G360 Surveys empowers team leaders to quickly and easily create performance assessment surveys from a simple dashboard - by defining basic criteria such as date and survey type - and then connect their team by sending invites and monitoring engagement. When finished, a clear, intuitive report is generated for the team to learn from, and grow on. There is also helpful training resources available to educate and empower the team as well.

CONS

In the future, we'd love to explore the possibility of leveraging 'machine learning' to drive some of the reporting data!

User Profile

Cheryl

Verified reviewer

Education Management, 5,001-10,000 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

G360 Surveys

This product integrates well into our Executive Education Programs. We have worked with the G360 team for several years and they are extremely responsive to us and to our clients who are taking the surveys.

PROS

We use the product as part of an Executive Education program offering. It provides excellent feedback to our clients that can then be used as part of the program. Helps them focus on the areas that need improvement.

CONS

For our needs this product provided what we needed.

Rachel

Higher Education, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Easy to use, great customer service

PROS

The platform is very easy to use and the reports are well constructed and easy to read. The customer support is very responsive and helpful in finding solutions to unique situations.

CONS

You are not able to easily update "subjects" (those being assessed) on raters that did not complete the survey. We use the surveys externally and don't have a direct connection to the raters to encourage them to complete the survey and the automated reminders do not always catch their attention. We have to look up each subject and manually find raters that did not complete the survey and send the subject the list asking them to follow up with the raters.

Greg

Construction, 201-500 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Great Tool for Executive Development!

I loved how intuitive the process was from start to finish! [SENSITIVE CONTENT HIDDEN] was great to work with and we will definitely look to G360 for our next round of 360 surveys!

PROS

The G360 software was very easy to utilize. I could assign raters very easily and it didn't take more than 10 minutes for each rater to take the assessment. It still provided very valuable feedback for our executive team that was then rolled into our semi-annual development conversations.

CONS

Honestly, I can't think of anything about this software that did not meet or exceed my expectations.

Reason for choosing G360 Surveys

Cost and ease of use

Bozana

Restaurants, 501-1,000 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Great 360 tool for large companies

Great experience, very customer focused, great response time to our questions and needs.

PROS

Reporting and dashboard features are easy to use for the number of participants we needed for our survey window.

CONS

Since we surveyed a large population there was still some manual set up for the tool to deploy correctly due to out organization set up.

Reasons for switching to G360 Surveys

Survey set up needs

David

Professional Training & Coaching, 1 employee

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

My Go-to 360 tool

PROS

As an Executive Coach, I have many assessment tools at my disposal. I choose G360 for 2 reasons: 1) Its user-friendly interface and 2) The research-based yet straight-forward approach to assessments.

CONS

Having used it many times, I can't think of any.

Joseph

Education Management, 2-10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2021

G360

none

PROS

Easily adopted by our customers and can be showcased on a Zoom call to large groups.

CONS

We need to highlight the benefits of knowing more about the customer experience

Reason for choosing G360 Surveys

The ease and use of the software and the [SENSITIVE CONTENT HIDDEN] of the company. He has direct links to some of our customers.

Sonja

Government Administration, 10,000+ employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Circles don't have corners

It's eye opening. I think it should be used routinely in the workplace in order to enhance self awareness.

PROS

I appreciated that the survey allowed me to compare my opinions about about specific traits to the opinions of others. This enabled me to know where to focus energy on for improvement as well as what others thought I was doing well!

CONS

I wish it would keep the survey open for longer than 3 days automatically - I'd recommend 5 to 7 days.

Eddie

Higher Education, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Relevant and Actionable Professional Development Tool

PROS

G360 is an easy-to-use, intuitive tool. The ability to customize the survey added tremendous value and utility for users.

CONS

Continue to improve the technical platform such as offering a mobile version or app.

Ron

Farming, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Raving Fan!!!

An excellent experience. [SENSITIVE CONTENT] provided great coaching and support. The tool is very helpful to the individual taking the survey and to the Key Stakeholders like Supervisors and people who administer the process

PROS

The ease of use one a person is familiar with the tool. The Dashboard and flow of activity to start the survey through to completion

CONS

Current videos do not match the tool as I experienced the tool. Needs to be carefully reviewed by 360 team

Reason for choosing G360 Surveys

The website brought me in to show me the tools. Getting my initial questions answered by the 360 team. The overall ease of getting to understand the tool. The investment offered great value.

Pamela

Telecommunications, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Well Designed Survey System

I did research on several 360 options and this one was well designed for small business. The [SENSITIVE CONTENT HIDDEN] was very helpful in answering my questions. It was easy to learn and use. I would recommend it to any of my clients.

PROS

The results were very insightful yet only took the rater a few minutes to complete. Reports were well laid out and easy to understand.

CONS

As the administrator, I would like to have known the items under each competency. Another product I have used gave that detail which was helpful for feedback discussions.

Reason for choosing G360 Surveys

Reasonable price and I could easily buy a package of 4 surveys. Competency sets fit the application I was looking for.

Anonymous

2-10 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

G360 Survey in Management Education

Excellent!

PROS

Comprehensive yet targeted approach to leadership self-awareness. Also, knowledge of administrator and ease of application were paramount.

CONS

No negatives at all concerning the software.

Reasons for switching to G360 Surveys

Quality of process and report as well as support from the provider.

Eric

Food & Beverages, 1,001-5,000 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Found a gem!

Found an on-demand 360 provider from this point forward!

PROS

what I like about G360 is the ease of use, pay a flat rate per survey, choose from a menu of prebuild options and customize by adding your own questions. Super fast and helpful customer service that answered questions within 30 mins! You don't find that nowadays! Easy to deploy and track, the system did all of the heavy lifting. The debrief was thorough and thoughtful.

CONS

I probably could have seen this if I were to read more, but it would have been helpful to see some tips or flags of how many people min in a group (peers, direct reports) were needed to populate a group on the final report when launching the report.

Tia

Medical Practice, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

360 Survey

I enjoyed the ease of the survey.

PROS

This product was very easy to use. I was able to understand the survey as soon as I received access.

CONS

There was nothing that I disliked about the survey.

User Profile

Ariel

Verified reviewer

Professional Training & Coaching, 11-50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Excellent and easy to use survey and report

PROS

G360 Surveys was so easy to use and incredibly impactful for my client. I was able to launch the survey and gather feedback from over 20 people my first time using the tool, without any issues at all. I loved how the report provided both quantitative and qualitative feedback as well as a guide to establish a development plan. It provided my client with actionable insights and highlighted a number of blind spots he was unaware of. If you are looking for a 360 degree survey to use, this is it.

CONS

N/A there wasn’t anything I didn’t like

Patrick

Law Enforcement, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Must have for any manager

Great! Again, this is a must-have for any leader who wants to be a successful leader.

PROS

This 360 employee review software is a must have for any manager or leader who wants to be their best self. No leader can expect to be effective unless they understand their own strengths and weakness. Relying solely on annual reviews completed by your supervisor is extremely one-sided and only tells you how good you are at *following*, not *leading*.

CONS

I cannot think of any cons for this software.

Wendy

Health, Wellness and Fitness, 1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Great

Great experience

PROS

It was easy to use and very meaningful to my career

CONS

There really were no cons to this, I enjoyed using it

Anjelica

Public Safety, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

First Time User

Overall this was a great experience and I would recommend it without a doubt.

PROS

This was a great experience. I think that this should be implemented in all occupations and mandatory at least once a year. Great for tracking and letting employers and peers express their experiences in an anonymous and secure setting.

CONS

The outcome of the survey for participants is a hard read. There is a lot to process, so maybe separating the categories would be beneficial. For example, all the categories were bunched together with scoring, and the outcomes of the categories were on the last page were separate. So when I was doing my self-assessment, I had to keep going back to review the scoring and compare to the findings to produce an improvement plan for myself. This took a lot of time, and eventually, I felt defeated in the end.

Pat

Management Consulting, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Satisfied Customer

I have used this product a dozen times. It is easy to administer and the feedback reporting is easy to understand. The customer support is excellent and the pricing of the product is competitive. I am a very satisfied customer.

PROS

Ease of use. Great Assessment Feedback ReportsPrice point

CONS

This product includes all of the features I need for my client base

Showing 1 - 25 of 30 Reviews