Learningbank vs Ascentis

RATING:

4.5

(35)

Learningbank has 35 reviews and a rating of 4.46 / 5 stars vs Ascentis which has 55 reviews and a rating of 4.18 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (35)
4.2 (55)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
January 4, 2023
June 21, 2023
Pros/Cons
  • Pros

  • I like how we can easily onboard and train our customers, as well as provide them with tools to help them do their jobs better.
  • The customer support is very helpful and are fast to respond, when I have questions regarding to the support of our employees.
  • Cons

  • We are missing sometimes the possibillity to make categories and sub-categories in our learning material.
  • Sometimes it is difficult to figure out what is automated and what is not.
Read all user reviews
  • Pros

  • The Ascentis payroll and HR systems offer a lot of functionality and value for the money. Their customer service is very good.
  • All of your employee self-service options, from paycheck and W4 integration to benefits selection are integrated into one self-service solution.
  • Cons

  • Lack of training classes - it's all online videos.
  • The customer service for Ascentis is absolutely non-existent. It was so terrible that I had to send an email to the CEO and other members of the C-Suite to get my issues addressed.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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FrontRunners

2018

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos