All nilo.health Reviews
1-25 of 28 Reviews
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Linda
Verified reviewer
Financial Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Because mental health is as important as physical health!
I have already implemented and used nilo.health in various companies and the feedback from the employees has always been very positive. Often former colleagues tell me long after I left how nilo.health helped them and still helps. As a member of the People Team, you are a person of trust for the employees and learn a lot about their professional and private worries and needs. It is good to know that I have found a reliable partner in nilo.health who supports my team in these small and big crises in the best possible way.
PROSThe wide range of possible uses - as individual as the needs of our employees! Fast and uncomplicated mental health support, which would often not be so easily accessible to employees without this benefit. nilo.health can also help to improve teamwork - employees and their managers can learn tools and strategies that make daily collaboration easier and more effective.In addition: the most HR-friendly implementation ever and the whole nilo.team is so helpful and supportive.
CONSFor now, there is nothing. The platform has improved over the years, nilo.health is constantly expanding its offer and the team is super open to new ideas and wishes from their clients.
Peggy
Information Technology and Services, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
User-friendly platform for supporting employees' mental health
We are trying to support employees' mental health anonymously.
PROSI like that the platform is user-friendly and that there is very good customer-support, starting from the onboarding process, kick-off and readiness to address questions and concerns along the way. I also really like that nilo.health provides anonymous mental health support, especially knowing that mental health can be a sensitive topic. I also like the relative ease and speed in booking 1:1 sessions with psychologists.
CONSTools like gratitude journal can be made more easily-accessible, with a way to review one's journal over time. Right now, it is only part of the introduction for the skill "Cultivate Gratitude".
Reason for choosing nilo.health
- Greater focus on the German market (and German language), as it is a German company (like us)- All-in-one pricing- Empathetic trust and support right from the beginning
Julia
Computer Software, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Nilo is the perfect benefit for mental health for companies
Nilo offers therapy sessions with licensed professionals. You get a questionnaire and then can chose from multiple therapists. I have found the sessions extremely helpful, if you don't feel comfortable with a therapist, you can easily change to another and you can manage all of that through their website. This saves so much time and energy instead of having to personally call different therapists to try and get an appointment. In addition to this, nilo offers meditation and a lot of other self-help material on their website. As an user but also admin, the functionality of being able to see the activity and usage of nilo also gives a great overview.
CONSI think for what nilo promises, there's really no apparent downsides it.
Sami
Information Technology and Services, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Great entry into prioritizing mental health
flexibility and ease of use - everything works around you & your schedule.
CONSthe focus appears to be more short term than long term, understandably so given the limitations of the service offered by employer (limited sessions).
Elizaveta
Health, Wellness and Fitness, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Great tool
As a user I like the simplicity of the platform - there are no extra weird buttons one need to press to find the searched course. As a HR Manager, one can create a learning path (empathy, resilience) for the employees and in general promote a better and healthier environment in the company
CONSAs a user: Sometimes the experts (like coaches, therapists) are not really "invested" and say some generic response. I've managed to find a great one after trials and errrors As a HR: the HR platform does't give much information about the trends. For instance, what is the most important topic that most of the people are intersted about.
Carolin
Logistics and Supply Chain, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
The best tool for Mental Health at the Workplace
Nilo.health gives anonymous space to our employees to talk about their mental wellbeing. After starting with Nilo we could see an improvement in survey ratings about mental health and a decrease in sick days.
PROSWe have been working with Nilo.health for several years and have seen an improvement in our employee health since the beginning (measured by survey ratings and decreasing sick days). Since the start with Nilo.health, they have continuously improved the product and added new functions. Our employees use the tool for 1on1 sessions with a so-called Nilo expert, but also other digital content to take care of their mental wellbeing.
CONSNothing I dislike. Whenever I have ideas or wishes for improvement I reach out to them and they really take my feedback into consideration. They also proactively reach out to me with new funtions and material to share with our employees.
Reason for choosing nilo.health
We chose nilo.health because the 1on1 sessions with a certified psychologist are very beneficial for our employees and we cannot find anything comparable. We were thinking about hiring a freelance psychologist, but we were not sure if this would provide enough trust and anonymity for our employees.
Lisa
Internet, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Valuable offer for our employees and great support from the nilo.health team
We utterly value the support and are looking forward to all future features, offers, and projects in our collaboration.
PROSOverall, the implementation process was super fun, easy, and fast! The templates are well thought out so that communication with our employees can be conducted thoroughly and effectively. Regular touchpoint meetings with nilo.health and also the constant sharing of new features add a lot of value to their product, and the collaboration has been very fruitful so far.
CONSNilo.health is consistently working on improving new features. There are even pilot projects or active involvement with customer feedback that shows us how engaging and open nilo.health is.
Manuel
Graphic Design, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Best corporate platform for mental health so far
Contact, support and offering form nilo has always been very satisfying. I love the experience and would always recommend it.
PROSnilo's platform design is an important part that makes an easy access for our users. Even more important is the quality of therapists available and the opportunity to choose who fits best to your individual profile.
CONSOne major disadvantage from our perspective is that the offer can be made only for coporates although only 50% of the organization want to use it. Thus, the rest of the budget is not available for the rest of the team.
Reason for choosing nilo.health
Nilo had the more personal contact. This was important when making the sale.
Martina
Consumer Goods, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
A great platform that keeps on getting better
the platform has a very pleasing design, and they keep improving and adding new features which are very amazing and fun plus the support team has been great since the first contact
CONSI wish the HR Dashboard would keep improving in the same speed and quality as the platform.
Reason for choosing nilo.health
Because of the great support and offer from nilo compared to others
Livio
Financial Services, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Great offer, sometimes slow solution
The active support via email from the nilo.team and the excellent modules and therapy sessions (All completely online).
CONSIt took quite a while to reactivate my professional (admin) account after rejoining the company that uses nilo.health.
Miriam
Computer Software, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
A strong partner for our companies efforts to create awareness for mental health and wellbeing
The variety of offers is what I like most - sessions with psychologists, webinars (roundtables), online offers. I especially want to highlight the focus on personal development that get's stronger and stronger over time (more offers) and, in my experience, can also convince some people who originally said "wellbeing isn't something for me".Additionally, I can say that every single person I have interacted with at nilo - from Sales, over Finance, to my most frequent contact points in customer success - has been very friendly, open-minded, respectful and motivated to support me with whatever question or request I had. Great team! :)
CONSAn integration with Slack (reminders, check-ins, etc.) would be great!
Katja
Insurance, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Sehr guter Partner in Sachen Mental Health
Wir haben uns mit nilo.health für einen sehr gutes Produkt entschieden. Es ist sehr nutzerfreundlich und entwickelt sich gerade immer noch schnell weiter. Es werden immer wieder neue Themen und Formate aufgenommen. Das Customer Success Team ist richtig auf Zack, beantwortet Fragen schnell und hilft unkompliziert weiter. Da das Unternehmen noch jung ist kann man als Kunde auch noch Ideen zum Produkt äußern, die je nach Machbarkeit auch integriert werden.
CONSDas Reporting ist manchmal noch etwas ruckelig bzw. fehlerhaft. Das wird aber in Regel schnell behoben und geklärt.
Judith
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Beste Employee Mental Health Platform
Ich würde immer wieder mit NH zusammen arbeiten. Sie sind ein toller Partner.Das Produkt spricht für sich.
PROSEinfache IntegrationSuper KundenserviceEinfache BenutzbarkeitSehr qualifiziertes Personal (Therapeuten, Coaches)Tolles Zusatzangebot und regelmäßige Roundtables
CONSDas HR Dashboard könnte man noch etwas besser ausgestalten. Flexiblere Buchungsoptionen für weitere Sessions der Mitarbeiter
Manuela
Professional Training & Coaching, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Tolle Unterstützung
Ich finde es wichtig, dass Unternehmen mental health auf der Tagesordnung haben und externe Unterstützung bieten. Unsere Mitarbeiter nutzen es gern zur Unterstützung und um Rat von außen zu bekommen.
PROSVielfalt der Möglichkeiten: sessions, Tools, programsAuswahl der Coaches und deren Qualität Kundenservice : schnelle Reaktion, Freundlichkeit, Kundenorientierung
CONSSessions nicht über die mobile App buchbar.
Narmatha
Information Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2023
Good Product and Team
The customer success team is really nice. Support as well. I like the app since its very easy to handle.
CONSsome therapists are not professional. I am expecting that experts should be professional in any case
Caroline
Design, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
nilo - für jede:n was dabei!
Wir sind sehr begeistert von nilo und bekommen durchweg positives Feedback von unseren Mitarbeitenden. Wir haben das Tool auch schon mehrfach (und erfolgreich) weiter empfohlen ;)
PROSDie Vielfalt der Angebote. Von kurzen Einheiten bis über Trainings für bestimmte Ziele. Das Portal ist sehr nutzerfreundlich und man findet schnell die Inhalte die man sucht (auch wenn die Auswahl groß ist).
CONSDranbleiben ist der Schlüssel - wir kommunizieren das Angebot immer wieder. Vielleicht könnten die Nutzer:innen direkt in einer Regelmäßigkeit direkt an die Nutzung erinnert werden.
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Eine starke Partnerin für das mentale Wohlbefinden der Mitarbeitenden
Die schnelle und flexible Bereitstellung von psychologischen Expert*innen.
CONSAlles, was mir bisher gefehlt hat, wie bspw. Marketingmaterialien, wurde zeitnah bereitgestellt.
Andrea
Market Research, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Ein hochgeschätztes Beenfit für Mitarbeitende
Ich habe einen sehr positiven Eindruck von Nilo.
PROSNilo hat uns sehr dabei geholfen, unsere Mitarbeitende für mentale Gesundheit zu sensibilisieren und sich damit auseinanderzusetzen. Unsere Kollegen und Kolleginnen nutzen Nilo stark und den Raum, den sie dort haben, um sich mit den eigenen Herausforderungen auseinanderzusetzen.
CONSIch bin rundum zufrieden mit Nilo! Unsere Mitarbeitende nutzen das Tool und es hat zu einer bewussten Kultur rund um Mental Health geführt.
Alisha
Information Technology and Services, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Mental Health eine Priorität machen
Mit der Implementierung von nilo.health zeigen wir, dass uns die mentale Gesundheit unserer Mitarbeitenden wichtig ist. Die Mitarbeitenden haben ein Portal, auf welchem sie je nach Bedürfnis Unterstützung finden.
PROSNilo.health ist sehr benutzerfreundlich, der Inhalt wird immer wieder aktualisiert, die Roundtable Themen sind sehr interessant, der Leadership Bereich macht Sinn, die Kommunikation mit unserer CSM ist sehr einfach und hilfreich.
CONSEs gibt nichts was ich zu bemängeln hätte.
Janine
Design, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
nilo health makes mental health accessible for everyone
the 1:1 sessions are in my opinion mainly impactful, of course the tools you can use within the app are great for beginners and mental health pros. in general is the tool amazing for everyone, the ones who start deepen their knowledge in mindfulness and others who are deep into the topic mental health and the effects.
CONSnothing i'm able to addd so far, the tool is well equipped.
Lorena
Consumer Electronics, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2023
A great partner for your mental health
I love the simplicity and the clarity of the platform, the interface is so friendly and accesible. I had my first ever sessions here, on nilo.health, and although I opened the account with skepticism, now I can say and feel that the sessions I had are already helping! The expert I got is amazing, it's great that you have the option to choose your preferred language and someone that suits your "needs".
CONSI did not find anything yet I didn't like!
Victoria
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Supporting the mental health of employees
Employees show interest in bettering the mental health and being more mentally resilient.
PROSThe most impactful feature are the 1 on 1 nilo sessions. Normally to get a session with a mental health specialist you need to jump through many hoops and be very patient as most mental health specialists are booked out.
CONSThe main page after logging is seems a bit cluttered but it is still easy to get an overview of the content.
Annette
Logistics and Supply Chain, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Sehr zu empfehlende Plattform zur Unterstützung der mentalen Gesundheit von Arbeitnehmer:innen
Der Support ist einmalig, man fühlt sich bei NiloHealth extrem gut aufgehoben.Vielfältige Angebote
CONSIch kann nichts Negatives finden. Die 4-Sterne-Bewertungen kommen lediglich zustande, weil die Kürze der Zusammenarbeit noch keine eindeutigen Ergebnisse widerspiegeln können. Wenn es so weitergeht, gehe ich von einer Korrektur nach oben zu einer 5-Sterne-Bewertung aus.
Angela
Financial Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed May 2023
nilo.health benefits
I really like the opportunity to speak to a psychiatrist via video. It is an easy solution for employees to utilize when they need to talk to someone. The weekly meditations and programs are great as well.
CONSSome of the programs under skills could be improved as they are very basic.
Elena
Retail, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Amazing tool for our employees
easy to access, great service, amazing tool
CONSnothing I can think of, the tracking could be improved with a more frequent update