OnSinch vs SurveyMonkey

RATING:

4.9

(41)

OnSinch has 41 reviews and a rating of 4.88 / 5 stars vs SurveyMonkey which has 9994 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (41)
4.6 (9994)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
January 10, 2024
June 12, 2024
Pros/Cons
  • Pros

  • The systems efficiency and simplicity whilst covering all the bases makes it the perfect tool for our needs.
  • Sinch is super easy and quick to setup and very intuitive for users to work with. Especially with crisis situation it helped us efficiently manage thousands of people.
  • Cons

  • I never had the feeling that there was something wrong with OnSinch, or that something was missing.
  • No calendar view, Can't assign different rates to crew per profession thus having to set up detailed ratings.
Read all user reviews
  • Pros

  • It has more features and is more sophisticated than Google's tool for surveys. It's integration with MailChimp is a top feature.
  • The first beautiful thing I like is that their website and the mobile application are very responsive and have a great user interface that enables us to complete tasks in a short period of time.
  • Cons

  • It's structure is boring and most bothersome part is that it allows only few file formats.
  • I am unable to specifically Identify any features of this product that I am unhappy with or that do not add value.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos