PayFocus vs Small Improvements

RATING:

4.4

(29)

PayFocus has 29 reviews and a rating of 4.41 / 5 stars vs Small Improvements which has 34 reviews and a rating of 4.24 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (29)
4.2 (34)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
November 15, 2021
December 7, 2022
Pros/Cons
  • Pros

  • BenefitMall PayFocus has functioned as great HR software for our organization of just over 200 employees.
  • It was easy to use and the customer service support for software was great.
  • Cons

  • The reporting feature was very limited and there were other things it could do.
  • Worked for a short period of time and then stopped. Tried to reset password e-mail never sent.
Read all user reviews
  • Pros

  • We use it for 1:1s with our direct managers, mid-year reviews, and our end of the year reviews. I love how they give you prompts and allow you to expand and format your review as you'd like.
  • It's a great cloud-based solution for appreciating our colleague's work, thank them how much it meant for us and also to build a culture of motivation.
  • Cons

  • User interface is sometimes a bit confusing. There are multiple views of the objectives, and you can do different things in each.
  • Difficult to know what I'm required to do sometimes and how others approve it.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos