Highly recommend

Prosper Ex has been fantastic for our company with retaining staff and keeping balance. Highly recommended

Nil - this company has been fantastic and assisted our agency

We absolutely love our partnership with Will, Renee and the Prosper EX Team. What began as an initial discussion around employee engagement has grown and flourished into something far greater.

The Prosper EX team developed a comprehensive engagement strategy for the business and have since helped us redefine our core values, deploy a number of critical company surveys, provided reports and recommendations on the data and supported us with the implementation of performance measures for our 200+ employees.

Inability to upload files to employee accounts. This however is coming online as a platform update soon.

Implementation was quick, and our CSM [sensitive content hidden] is so responsive. Whenever I've had a request she's gotten back to me within the same day, which is fantastic.

I loved leaning on their org psychologist's expertise by using the prosper EX engagement survey. It's great that ongoing surveys also add to the happiness metrics. I'm excited to use the 1-to-1 functionality moving forward for our performance management process.

There are a few functionalities and tweaks I would love to see built into the product. Our CSM collates my feedback, and its great to know some items are already in the pipeline. I have already seen the product improve in my short time using it.

Very user-friendly platform, it's intuitive and simple, while still doing all the things you'd want in the Team Engagement space. The integration with other programs is great too and makes streamlining HR processes super easy!

Their Customer Support is second to none. [sensitive content hidden] is our Customer Success Manager and nothing is ever too much trouble for her. We've also had contact with a number of other members of the ProsperEX team and we've been really impressed with the level of internal communication and consistency between them - no matter who you're talking to they always have all the information. The follow up and turn around time is always efficient too.

As noted above, nothing is too much trouble. The ProsperEX team always find a solution to anything that pops up, and usually within the day. The only thing I could say we've "liked least" would be the Kudos functionality. It doesn't quite work in the way that we intended to use it, but I know this feature is expected to be under development so we're excited to see what else we might be able to do with it!

Great. That saying "You get out what you put in" is true. Our business is fully invested in using ProsperEX and we are seeing some great returns on this investment.

The surveys and feedback we get from our people are extremely beneficial and we have experienced big improvements in our company culture and staff retention.

There is limited ability to create unique performance review templates for our business. However, we have been told this is on their road map and this ability may change in the future.

From the moment I engaged with the Sales team/founder Prosper EX was consultative, listened to my objectives as a leader and crafted a custom system that helped to evolve the way we connect with our people. Overall satisfaction scores are up within our business, turnover of staff is down and overall we indirectly have a happier customer base.

Easy to use, simple setup and great user experience.

Nothing has flagged as a con yet, we are very happy with Prosper EX

The customer service support has been exceptional, [sensitive content hidden] is incredibly helpful and very responsive.

We have a large workforce across 32 locations. We now have the data to allow us to proactively develop people strategies to ensure we have and engaged and happy workforce.

Nothing, the platform is fantastic and we are a really happy

It is a great partnership that allows us to solve a problem for our clients while having a functional platform with ease of use

The ease of use with the platform, allows us to partner with ProsperEx and customize our requirements. We have full control over the content and resources on the platform.

It's too soon to say as we are in the early days with ProsperEX

The customer support has been personalised, responsive and fantastic overall.

As with any new system, getting to grips with how it works and integrates with our own systems.

Loving it

User friendly and is a useful tool for management to keep track of their teams learning and to have everything you need all in one place. They also have an excellent customer service.

I haven’t encountered any issues so far.

This has been one of the easiest businesses to work with and the support has been everything we need. We are still learning and it has been impressive to see how much development has occurred within Prosper Ex since we joined less than a year ago.

The support on implementation has been second to none and made the roll out pain-free. This has continued with training and support in how to read results and identify what is working well V how we can improve.

The management dash was extremely simple to use to begin with but the screen has become more 'busy'. Would like to see the simplified dash return, with room to drill down as and when we need.

Solid

It is easy to use and provides helpful feedback to show where the company can improve.

Takes a little time to get comfortable with all aspects of the product.

Being able to solve communication block was very important to us and Prosper EX has delivered that!

The product is very user friendly and the set up was a breeze.

No complaints, It's still early but so far so good!

ther Prosper EX platform is an easy way for employee's to understand employee's needs, thoughts and motivations and helps everyone feel valued. It also gives you the the data you need to need to back-up and formuate critical stratagies that no one wants to make in the dark.

I would like the platform to go further as a communication tool for all employees. For example, the ability to "reskin" elements of the page to promote company events or news that effects everyone. Essentially like a digital tannoy system.