Spark Hire Software


 

Spark Hire is a cloud-based video interviewing platform for HR departments and staffing professionals with options for one-way pre-recorded interviews or live interviews. Other features include branding customization, video interviewing ROI analytics, collaboration tools to comment, rate and share interviews with others on the hiring team and open-invite interviews that can be implemented in a variety of outlets, including job boards and social networks.

Users can also add custom welcome videos for candidates, tag interviews for searching capabilities and handle applicant rejection management all within the Spark Hire platform. All interviews (live or pre-recorded) can be played back at any time to review a candidate’s responses. Pricing options are also flexible, with separate, customizable packages for small, medium and enterprise-level firms.

Spark Hire also includes a mobile app for iOS and Android devices so that applicants can do their interviews on the go.

 

Spark Hire - Interview details
 
  • Spark Hire - Interview details
    Interview details
  • Spark Hire - Live video interview
    Live video interview
  • Spark Hire - Candidate showcase
    Candidate showcase
  • Spark Hire - Scheduling
    Scheduling
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

45 Reviews of Spark Hire

 

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Software Advice Reviews (7)
More Reviews (38)

Showing 1-7 of 7

Savannah from Belle Medical
Specialty: Healthcare / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Spark Hire makes hiring easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Spark Hire has been a good fit for our company and has helped us find great staff!

Pros

I love the series of questions and videos and it has made it a lot easier for us to filter through all of our candidates to find the right staff members for our team.

Cons

It's a little bit hard to navigate in my opinion, I wish it was a little easier and maybe a little bit more simple. I also wish it made it easier on our candidates.

Review Source
 
 

Meaza from WB
Specialty: Education
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

Good Resource

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall a cost-effective software and reduces time needed for selection.

Pros

Saves time and makes the selection process manageable. It also sends reminders to candidates who have not completed recording their video before the deadline which is a great feature.

Cons

Email messages can't be customized. It requires the user to create an additional message with instructions.

Review Source
 
 

Beth from Daxko
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Great value for video interviewing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

When we were reviewing video interview platforms, I was surprised by how much fluctuation in price there was. Some of the other vendors had a few more "bells & whistles", but they were, for the most part, unnecessary - and the price they were charging was significantly higher than Spark Hire. We've used Spark Hire for 2 years now, and they have certainly met our needs for a video interview platform, and at a great price! They also integrate with several ATS platforms, which is convenient. The support team is very responsive and helpful, and my account rep is fantastic.

Cons

The only thing I wish I could add is an option to save a filter, so I can always start on the page with just my interviews, or just active jobs/open interviews. Other than that, I can't think of any "cons".

Review Source
 
 

Mel from FluentStream Technologies
Specialty: Telecommunications

March 2015

March 2015

Spark Hire <3

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I just began doing my own interviews this year, and Spark Hire has made the process so much more fun. It really gives me a chance to get to know someone before ever even meeting them. It saves me time, which I don't have a lot of, and effort. It just makes things so much easier!

Likes Least

There's really not much I don't like. Sometimes the video playback doesn't work, but that could very well be something on my end. Overall, it's a solid product.

Recommendations

Just be honest! I'm not exactly an expert on evaluations of software products, so I unfortunately can't provide much insight.

 
 

Tiffany from Havas Edge
Specialty: Advertising

February 2015

February 2015

Great interview tool

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's very easy to use, share, and provide feedback. The mobile app works very well, too, and candidates love it. Customer service was excellent!

Likes Least

It's difficult to convince candidates how easy it is to use. The sort feature could be improved in terms of candidate name, job listing, etc.

Recommendations

Use this for client- or employee-facing roles that require polished presentation. Back office, developers, or accountants will not give you the best results.

 
 

Bradford from ADCAP
Specialty: Telecommunications

February 2015

February 2015

Easy to use and exceptional customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Their customer service. Most HR technologies require me to be a go-between and try to troubleshoot tickets. If one of my candidates is having problems, Spark Hire calls them directly (yes, calls them! not emails them... such a great service!).

Likes Least

There is no screen sharing option. But honestly I don't even need that for 99% of the candidates I'm interviewing.

Recommendations

Figure out what is most important. To me when I looked at price, ease of use (both on the HR side and the candidate side) and customer service, Spark Hire blew everyone else out of the water!

 
 

Josh from FluentStream Technologies
Specialty: Telecommunications

February 2015

February 2015

A major improvement to our hiring process!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

First off, the concept of a video interview platform is absolutely brilliant. Everything is intuitive and the platform has several flexible options for holding the video interview. We prefer the one-way interview because it allows us to get a glimpse of many different candidates for a position. I love that that Spark Hire is very proactive with their customer interactions, and even bumped us up to an upgraded plan so we can try out other features.

Likes Least

There have been a couple bugs in the interface here and there, but it has never impacted the full functionality and Spark Hire appears to resolve them quickly. To me, small bugs like that are a sign of a smart company that is always developing on their software platform to make it more functional to their customers.

Recommendations

Go for it! It's an affordable way to help your company find better talent.

 
 
 
Showing 1-20 of 38


October 2018

October 2018

Ideal Software for Your Video Conference Calls

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Although this program was designed to interview applicants, I use it to interview my clients that can’t meet with me in person. I basically want to get a feel of their needs and preferences and I believe that body language is important. No need to worry about a complicated software. It’s quite straightforward and simple to use. The video and audio is clear and I can complete my video sessions in a timely manner. This software allows you to write notes about your clients so you can keep track about your conversations. I’m so glad I found this software online.

Cons

The price is quite steep and they charge by a number of people you talk to. I think they should just make a package for basic and unlimited calls so it won’t be too costly.

Review Source: Capterra
 


October 2018

October 2018

User friendly and easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You can use spark hire for a video screening for canidates. I love the simplicity of spark hire. Screening candidates has never been this easy. You will be able to see the gesture of the candidates while they are answering as if it was a face to face interview. Good thing about it, is that you'll able to disguish those who are really interested and motivated.

Cons

Not that much negative to say! I think it will be best if they'll make it easy to access on mobile phones

Review Source: Capterra
 


September 2018

September 2018

Spark Hire - One Way Video Interviewing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Clients enjoy 'meeting' candidates before deciding who to invite to interview. Candidates appreciate that it saves time and cost of fighting traffic and attending interviews when a video interview can save time.

Pros

The ability to schedule candidates to take one-way video interviews in their own time.

Cons

The standard email that is sent to candidates is very basic, but love that we can customize it.

Review Source: Capterra
 

Julie from University of Pennsylvania
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2018

September 2018

Spark Hire

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, my experience with Spark Hire has been extremely positive. I appreciate its user friendly nature, prompt customer service, customization features (e.g. one minute responses vs. three minute responses).

Pros

I appreciate the having the various interview options (e.g. open) - I specifically prefer the one-way interview option.

Cons

Not being able to update the candidate's information on the backend e.g. name is mispelled or email needs to change when you open a candidate's profile.

Review Source: Capterra
 


September 2018

September 2018

We love Spark Hire!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am extremely happy with the Spark Hire product.

Pros

Working in HR for a large organization with multiple locations makes it difficult at times to coordinate the interview process. But instead of me providing my feedback, I'd like to share some of the comments I have received from various departments in our organization regarding the Spark Hire video interviewing platform.

"I thought the process was pretty revealing actually. As the viewer it was interesting to see how they handled the format-their comfort level with answering the questions within the time limit, and if they looked in the camera (or not)."

"I found that Spark Hire was very convenient to use and gave me a way to do an initial interview of a large number of candidates in an efficient manner. Since I tend to have large candidate pools, the videos were able to give me an initial assessment to determine who I wanted to do in person interviews with. Particularly effective when dealing with out of area applicants."

"Excellent tool that allowed us to consider more candidates. Previously we had to select 7 or less and coordinate a group schedule to interview face to face. Spark hire allowed us to consider 28 candidates remotely and at each interview panel members pace."

"I really liked using the Spark Hire Video system as it allowed me to review the candidates on my own schedule. I could also review the videos a second or third time while I was reviewing the resumes and applications. "

Cons

Again, I'd like to share feedback I have received from hiring managers. Keep in mind some of these may just be viewer/reviewer error.

"A good candidate might get screened out if they are not as tech savvy as other candidates. That might be fine for a tech job but not a relevant for others."

"What I didn’t like was the review options within Spark. It was essentially a STAR ranking system with comments. Once submitted, you cannot go back and make edits."

"I wish the view of all the videos showed me some kind of summary of how I ranked each person (and even the comments I wrote)."

Review Source: Capterra
 

Claudia from ACCES Employment
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

ACCES Employment Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's been a great experience. We are now looking at training so we can take advantage of all that the product offers.

Pros

The software is very easy to navigate, and we have not received any complaints from our clients

Cons

We don't have any complaints at this time, other that we wish it was a little less expensive since we are paying in Canadian dollars

Review Source: Capterra
 

Yasmin from Mozaik Education
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

What I like about Spark Hire

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I had a wonderful user experience and me and my team enjoy working with it.

Pros

Spark Hire is easy to use, keeps you constantly updated and can easily be used on different devices.

Cons

I wish you have more options and features on mobile devices as they are very limited.

Review Source: Capterra
 

Kelley from Spotless. by J. Ferrari
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Game Changer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are a commercial cleaning company and need to constantly hire - previously this was a huge headache and time waste each week and many of the candidates would not show up at all or would not be good candidates for the position when they did. With Spark Hire we get to screen the candidates before spending the time to go and meet someone - we can see the quality of the candidate and know what to expect before meeting them in person. Additionally, we have found the no-show rate has dropped almost 100% because we find that those who are willing to go through our other steps, culminating in taking the time to film a video interview are typically better candidates overall and more committed to getting a job.

Pros

We LOVE Spark Hire for the amount of time and headache it has saved us. Being able to review candidate interviews at our convenience as well as see the candidates before determining whether or not to meet them in person is huge.

Cons

There's really not anything I dislike about the software - it meets all of my needs at this time.

Review Source: Capterra
 

Jeff from OB-GYN Associates
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Its a valuable that we have used to help us get to the best candidates quicker.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how it helps screen candidates and allows us to quickly get a read on the people applying. The support has been really good as well. Rep has been very helpful in getting us what we need and giving good advice.

Cons

We have had very little issues. - So not much to say here.

Review Source: Capterra
 

Danielle from HKT Teleservices
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Awesome Customer Service and Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Using SparkHire has allowed my Operations Team a faster way to get through 2nd interviews.
Being able to tailor make the questions is great!
My Representative is always super helpful! He always gets back with me in a timely manner, and has offered suggestions as well.

Pros

It’s so easy to use-it’s self explanatory.

Cons

Nothing to list in this section. Our Operations and Recruiting Team love it!

Review Source: Capterra
 

Fred from Tami Holmes Real Estate Experts
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Applicants are shy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Many applicants that seemed to have excellent potential didn't do the video interview. We began thinking that we were missing good hirs because they were shy so we have taken this stage out of our hiring process.

Pros

Works as advertised. It is great screening applicants in this format. We just meet with the ones that kill their 1 way video interview

Cons

No issues with the platform/ Everything worked as it should

Review Source: Capterra
 

Christopher from Cimarron Software Services, Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

A Very Useful Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A Flight Controller interview takes up the time of anywhere between 2-6 of NASA's mission-critical personnel. Before using this software we would schedule interviews based solely on resumes and pre-screens, which cannot give you enough information. While this does add a step, it helps immensely with our ability to submit qualified candidates.

Pros

It is amazing to be able to judge a person communication skills before taking up upper managements time in a lengthy interview. We mainly use this software for Flight Controllers at NASA's Mission Control Center. Interviewing with a camera, especially for the first time, can be stressful. This is something Flight Controllers must be able to handle and adapt to. While a person can have an amazing resume, it doesn't truly represent the candidate's communication skills.

Cons

The only issue I have is having to ask the candidate to upload their own resume. I would like to be able to add a resume to a video so management has easy access.

Review Source: Capterra
 

Kelly from Apex Fun Run KC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Sparkhire - We don't hire anyone without it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our overall experience with Sparkhire has been awesome! We literally use this as our first line in our interview process. Some people won't even click on the link, or do but never complete it...it let's us know those are probably not individuals that would be a great fit for our company. Then those that do complete the Sparkhire, we're able to see them and evaluate from a high level if they'll be a good fit, prior to sitting down with them face to face! I wouldn't use anything else to do our hiring! It's been a huge life/time saver for us!

Pros

We use Sparkhire to interview EVERYONE of our employees. This is the first thing they have to do! It's incredibly easy to use and I love the format!

Cons

I wish it were user friendly from my phone. I find it difficult to use trying to flip from one question to the other on my phone.

Review Source: Capterra
 

Jillian from Encore Fire Protection
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Spark Hire is the best thing we have done for our in-house recruiting efforts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We no longer waste time phone-screening candidates. Every resume we receive is acknowledged with a request to complete spark hire. The completion rate is around 23% but with the number of applicants we have, 23% is more than enough.

Pros

Spark Hire is seriously THE BEST thing we've done for our in house recruiting efforts. It has allowed us to dramatically increase the number of candidates we are able to thoroughly screen while simultaneously reducing the time and money associated with doing so. Since adding Spark Hire in December, we've increased our candidate review rate by +24%. Cost per applicant has been reduced 9% and cost per hire is down 13%. On top of that, their customer service is incredible.

Cons

Very few negatives. Occasionally we've had bugs - which are quickly corrected. And we've come up with a few ideas that could improve ease of use but nothing that has dramatically impacted our overall experience.

Review Source: Capterra
 


August 2018

August 2018

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great customer service and technical support.

Pros

The ease of being able to screen candidates in large amounts for cultural fits in the company.

Cons

The inability to brand different groups internally. We can only have one company brand, but internally many of our departments function with their own unique identity.

Review Source: Capterra
 

Larissa from HKT
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Wonderful Experience

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I like the fact that the candidate has the opportunity to interview in the privacy of their own home

Cons

There is really nothing I don't like. Very easy to use

Review Source: Capterra
 

Ryan W from Christian Care Ministry
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2018

August 2018

Spark Hire Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used Spark Hire for nearly 3 years. They have been outstanding in everyway!

Pros

Spark Hire allows me to quickly and confidently review candidates as well as share with hiring managers. We don't spend time in interviews without having confidence that we will get ROI on the time spent.

Cons

N/A. I researched all of Spark Hire's competitors and I made the decision to use Spark Hire.

Review Source: Capterra
 

Jordan from Knighted Ventures

April 2018

April 2018

Great platform and customer service. Limited with some of the features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The platform is clean and professional. Customer service is awesome. Really easy to use. Love the scheduling feature.

Cons

No ability to screen share with the candidate being interviewed. The candidate has to download an app before beginning the interview.

Review Source: Capterra
 

Laura from Gulf Coast Accounting Services
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Best utilized by companies with a younger and/or more tech savvy hiring pool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The burden of phone interviews was nearly eliminated.

Pros

Spark Hire eliminates the need for scheduled phone interviews, which is excellent when you have a large number of candidates to sort through and a small hiring team. The software also lets you tag and comment on potential candidates. This allowed me to add my comments and feedback on individual applicants before shooting them up to my boss for the final determination.

Cons

Though our team found it easy to use, many of our older applicants who are less familiar with technology struggled to make the videos, or even to make videos that could be seen/heard easily. This ultimately prevented us from keeping the program permanently.

Review Source: Capterra
 

Artem from Board of European Students of Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2018

March 2018

Manager, Inside Sales

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are trying to accomplish a few different things with Spark Hire. First and foremost, we want to widen our candidate pool. The positions where we use Spark Hire usually have 100+ applicants. Typically we would bring in only 5 of those candidates to interview in-person, but by using Spark Hire's one-way interview feature, we can widen our net and video interview up to 20 candidates. Many times we end up hiring someone who would not have gotten an in-person interview had we only selected the top 5 candidates.

Pros

Sparkhire is a good platform for video interviewing. Whether you're using it for one position or multiple positions, it can handle the job. It's user interfaces are intuitive and the functionality allows us to do many things. In fact we don't even take advantage of all the software is able to do. The one-way interview feature is by fare what we use the most often. It allows us to interview more people to begin with. The set up of the interviews is easy and the feature that lets you record video intros to any question you send is very nice as well.

Cons

The pricing for this software is different. You pay based on the number of jobs you want to use it for at the same time. Since our hiring goes in cycles, many times we only need it for one job, but sometimes we need it for up to 5 jobs. We end up paying for 5 jobs all throughout the year since that is the max number we might need, but we only use it for 1 job much of the year. There are some little features that could be improved, and we'd love for Spark Hire to tie into our current application system (it does some but not ours), but overall we like the product.

Review Source: Capterra
 
 
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