Tilt believes in continuous improvement by offering new and enhanced features like SFTP, support for military leave, a customer feedback portal, and ADA functionality. This shows that they are listening to their customers and incorporating our feedback and keeps us informed of their product roadmap. Their customer success managers are wonderful - very responsive, efficient and I really appreciate that they will create a customized video on loop to show us how to do something in just a couple of minutes replacing the need for a call and a lot of back-and-forth communication over email. The portal is clear and user-friendly.

It would be great if Tilt could manage healthcare repayments during employee leaves.

Tilt has been one of the best products we have ever implemented at our organization and we love to see how Tilt will grow over the years. We have an easy-to-use dedicated space to track all types of our company leaves. Our payroll team and the leave of absence team no longer have to use Excel files to constantly track an employee's leave. In addition, now managers are more intuned to their employees leave time frames as well as staying compliant with what they can and can't say to an employee requesting a leave or is on leave.

Tilt is easy to use for employees, managers, and HR teams. It simplifies the leave process and allows all parties to easily understand how a company's leave policy interacts with state and federal job-protected leaves. Having dedicated Leave Success Managers for an employee to speak with has tremendously improved overall employee experience as well. The pay calculations have tremendous for our payroll team as well who are completely in love with the platform!

Currently, a role-based permission is missing which is for HR Business Partners. If I were to add HRBPS's as HR users to Tilt they would be bombarded with every employee's leave updates instead of only the leaves that may be relevant to them. I would also like to see a feature of what kinds of notifications I would like to be automatically sent to my email vs just having it as a notification on the platform itself.

Onboarding for employees in the system is good, the step by step instructions make the process easy for employees going out on leave.

There is a big gap in the pay reporting process and time tracking for intermittent leaves in difficult.

They are a HUGE solution for my day-to-day operations, leaves have become very frequent and as the laws continue to update throughout the country, it's so nice to not have to keep up and know we have matter-of-fact experts in place. They have also supplied data and benchmarking so I can propose new policies and procedures to help support our community better.

I love our team, [sensitive content hidden] make my life so much easier, they feel more like an extension of our internal HR team than an outside vendor. Managing leave is such a complicated space and it's so helpful to have them as an additional resource to assist with any complication that comes our way.

My only con is I want them to be International! I am appreciative of adding ADA currently, it is super helpful to not have to look into additional vendors.

We are thrilled. This is a sticky area for a smaller, 100% remote company, and Tilt solved all of our leave needs, provided employees and managers with fantastic support, and gave us confidence in our compliance.

We have a fully remote workforce, with employees across the US. This poses challenges for HR in understanding and correctly interpreting all of the state leave laws and compliance. We looked into leave vendors and we couldn't afford them - until we found Tilt. We have been so happy to find this all-inclusive, full service solution for a fraction of the cost others quoted. Tilt does it all and makes it so easy. The implementation team reviewed our handbook and asked really good questions to make sure everything was set up correctly (and gave us insight into areas where we could improve the handbook). They got us set up in record time and everything was so intuitive that we didn't need much help to launch three leaves of absence for our employees. After that, the leaves were taken care of for us, and we were confident that those going on leave were receiving excellent guidance and all compliance needs were covered. HR and our managers loved the amount of information they had and especially appreciated the leave map and the ability to understand leave law coverage, time off, and pay while on leave with a glance. Our employees were very happy to have had such great support.

We had wanted SSO, but it was added before we launched and was very easy for our IT to set up, so our list of cons is down to zero.

I like the how easy it is to submit to leave. The leave form is straigtforward. Another strong component is the leave map. It is a quick, easy and visual way to see a high level overview of a leave. The reporting function is also accesible and easy to use

Inability to intergrate with HRIS systems- Currently many of the steps are manual are the system the not integrate with our HRIS system. It would greatly cut time spent on leave processing if information could flow both in and out of the platform into our HRIS system automatically.Room for improvement in the customer services area- employees would like access to a customer service rep outside of emails. Our employees have shared they would like consultations as part of the process to fully understand all of their leave options/recommendations

[sensitive content hidden] is an amazing Leave Success Manager. She answers my questions quickly and thoroughly, even though we're actually on opposite coasts. It never feels like we're 3 hours apart.[sensitive content hidden] is an amazing Customer Success Manager. She always stays connected with me, finds the answers to my weird off-the-wall questions, and supports our company any way possible.

I love how easy it makes tracking leaves of absence and the hands off approach it provides us on the People team. I don't have to calculate the leave time myself nor gather the required documents for the leave. Tilt does all of that for us. Also, Tilt calculates the upcoming pay checks so that our payroll team knows how much to pay them versus how much will be paid by state insurance and/or short-term disability.

It's sometimes finicky when adding new leaves if the person was already in the system as say a manager, but is now the person taking leave. It takes a few tries to get it to find the person from the Bamboo import.

We are able to manage leaves over multiple states and ensure that both our People Ops team, our employees, and our people managers have all the resources and support they need to have a seamless leave of absence experience.

What I like most about Tilt is the ease of leave of absence management from an HR admin perspective and the empathy that is built into the user experience and exemplified from our leave success manager. Its been a great user experience all around.

Because Tilt does not integrate with our HRIS (i.e. Time Off Requests, leave status updates, payroll process dates, etc.) there is still a bit of manual updating that needs to be completed. Tilt has great reporting and notifications so we've been able to incorporate these into our process and its working smoothly despite the manual aspects. However, these minor pieces outweigh the benefits in terms of Tilt managing the leave and leave timelines.

Amazing. We have had no issues with Tilt. They have gone above and beyond our expectations and have delivered excellent customer service both to our employees and with our management team.

The product is very easy to use. The customer service is outstanding. Tilt employees typically answer questions within 1-2 hours and are very helpful. The platform is very easy to use and even our "less technologically savvy" employees can use their system with ease.

I really do not have any cons. if we had to reach I wish that we could sort/down load a report by the HR admin who submitted the leave. I do not think we have this option yet.

What I love about Tilt is how much time it has saved me from calculating leaves on an Excel Spreadsheet. I've used it at two companies now (introducing it to my current company) and it's really a great TPA for leave. Taking the heavy lift off my shoulders. My favorite feature is they communicate to the employee and the manager about the leave. So managers aren't left wondering when their employee is returning because I got busy!

I think one of the challenges I have had this go around is my assigned rep. I think I'm on my 3rd in a few months. The last one made a few errors which created more work for me with payroll. I would also like to get an integration set up with our HRIS since right now I have to manually add the employees. It's fine since we don't have a huge number of leaves though.

Tilt has been great in helping us to manage our leaves without having to know the specific laws in every state that we have employees. They manage the payment process with our STD, LTD and payroll, as well as incorporate family paid leave in various states.

Tilt's customer support is great. They are knowledgeable and responsive. The system is also very user friendly and we never have questions from employees wondering how to use it.

The only negative was uploading previous paychecks but that has since been taken care of with a new integration feature.

My organization has been working with Tilt for 1-2 years and we are very happy with our partnership. Tilt makes managing leaves easy so we can focus on other initiatives.

Tilt's platform is easy to navigate and visually appealing. It makes managing leave easy as everything is organized. In addition to the platform, Tilt's leave success team is great - they are very responsive and helpful to the organization's needs.

None - very happy with Tilt. Their platform and team are great.

Overall, Tilt is a great LOA tool in managing and communicating leaves for our employees. The features have helped our team automate and speed up our management time which has been super helpful.

Tilt has been a perfect addition to our LOA process. We find the the following features super helpful:- payroll breakdown- employee/manager checklist- leave calendar - dedicated support team member for leaves

Although Tilt has been very helpful, the one challenge is having to channel communications between Tilt, our PEO and our employee at times. If there was some sort of integration there, it would streamline the communications aspect of the leave

Easy to use. Once users are set up, Tilt walks them through the full leave process. Has dedicated steps for Pre-Leave, On-Leave and Returned. Tracks Leaves well and has improved their pay calculations.

Manual data file feed. Unable to integrate with current HRIS. Customer service has steadily improved but can be a bit better on employee experience.

We are saving our teammates time, we are avoiding manual mistakes, we are working in a more organized way around leaves.

Easy to use for admins, employees, managers and payroll. The team was great during implementation and overall communication has been great during the time that we have been using Tilt. I personally really like how easy tracking leaves and changes has become. I also appreciate the peace of mind that we have knowing that Tilt is on top of law changes and we are compliant.

I have not encounter a difficult to use feature yet.

The platform itself is very user friendly and the support from the Tilt team have been amazing as well.

I'm a first time Tilt user and have been using it for about 7 months and the user interface/platform is very easy to use. Getting familiar with the platform did not take long at all.

I think it would be helpful if there was a function to print the pay calculations. Currently we are taking a screenshot of the pay calculation to save to our employee folders.