What I like most is that they added texting to the candidates as activities so when I am texting someone, it creates an activity that can be read by all. I am mostly loving the new free feature of adding jobs directly to Monster Organic and LinkedIn direct. We've made more placements since using these features.

I don't like that I cannot search older, archived jobs for "job descriptions." Sometimes I want to find an older description and copy it but I have to click job by job, until I can find ones that have descriptions.

its been a great experience. the team has been great to work with

We wanted to get access to the TE Network. Also Big biller is easy to use

nothing really comes to mind. If I had to pick one I dont like that when you add a candidate to the system there is another step to add them to a hotlist. I would prefer you could do that in one step.

Overall its been good. I enjoy working with TE staff.

Ease of Use. Great training and good products.

TE posts share to network before post to my site if I do it simultaneous.

It is what it is for now... It gets us by, but we will have to upgrade soon. I am going to need something that has a complete staffing package that can do my payroll as well, and track all of my HR information.

It is easy to use, and if you have a small company it is easy to buy into with a low amount of users. The text messaging feature is a game changer. Very helpful.

The job posting tool does not get applicants. We would get 2-3 people per week. I had to get another subscription with Zip. We try and import as many resumes as possible, but many do not make it through, or the resume doesn't parse. Everything is an add-on with this software. Which can be a benefit as well. When I see my bill at the end of the month I really don't feel that we put $220 into this. I wish my users utilized it more, however they don't have the time for all the importing. I wish there was a way to actually downgrade users. For example, my onsite doesn't enter a thing in this and just sits at a company and makes phone calls. All I would need from her is to enter information, and import resumes if needed.

It is the dependability of the results for me. Top Echelon can be trusted.

This tool is a reliever for me. Launching this software is quite easy no matter the application. It has made my career enjoyable and improved my skills on the field too. There is a huge role the features play in building a lasting experience for users. I also like the dependability in the results. Communication is easy with Top Echelon.

This is a perfect tool for me. I have enjoyed benefits since the first day of use.

Price and performance - I get all the functionality and features that was paying almost triple for with another software service, but with better customer service. Integration and set up was extremely easy and they offer a very reasonable rate for the data transfer. Job board integration to my company's website was better than my previous service, as well as multiple free job posting features to social media and select job board websites.

No real "cons" at the moment as they are pushing out new features and improvements on an almost monthly basis. Maybe have a tab on for "hotlists" to make it easier to go straight there when sourcing for specific jobs.

Very positive experience overall thus far.

It’s very cost effective compared to other software out there. It’s a great option if you’re looking for something clean and easy to use without all the extra bells and whistles of the more expensive platforms.

They haven’t yet rolled out the ability to tag internal team members with email or notification alerts which would be a huge value add.

It's a nice product for startup companies, but as our company grows, we wish there were easier to use features and the ability to restrict some things for our employees

We reviewed other software after using Big Biller for about 5 years, because there are some features that other companies have, we desired. Talk to text was one. And there are some that are less clunky.

With a growing company, you'd like to be able to have parameters on what employees can choose for titles and how to have companies appear to be more fluid. As we continue to grow and add users, we can eliminate some items that are in the database as options and we wish we could. this continues to be a growing concern for us, but seems to lack solutions currently.

[sensitive content hidden] has been an absolute pleasure to work with throughout the demo, registration and sign up process, and he's been there to answer questions and provide additional support once using the product. The abundance of training calls and webinars also make you feel connected as part of a larger community of recruitment agencies using Top Echelon.

I'm a huge fan of the ability to automatically upload applicants as new candidates in the ATS by forwarding an email with their resume. By setting up a rule, any incoming applications from LinkedIn automatically are parsed into the Top Echelon ATS!

The price - although it is more than fair for the quality of the software & service provided, being in Canada, I am paying an additional premium to cover the conversation rates from USD to CAD.

Ease of use. The tabs and buttons are laid out in way that is easy to use and understand.

Has some conflicts with MS Edge. Sometimes that is tech support's answer to an issue.

The most common problem I could solve by using Big Biller is that I can combine marketing tools with email. Thanks to this application I can get the essentials for tracking applicants.

What I like most about Big Biller is that thanks to the job publication tools it allows me to publish applications on the company's career site, in various industry-specific job sites and on social channels such as LinkedIn, Facebook and Twitter. This seems excellent to me.

One downside is that Big Biller right now is not compatible with Outlook integration. I hope you can develop this feature because it is very necessary. You can also say that the design is somewhat outdated, I think they should modernize its graphical interface.

So far my overall experience with Big Biller has been great, and the monthly webinars and ongoing tutorials are very helpful to keep me centered.

Big Biller software has a learning curve--everything does--but it is interactive with strong and informative webinars and tutorials as well as "a real person" to talk with if you get stuck. The different ways to access all the information are obvious and easy to use, and when there is an update, the user doesn't go into meltdown because everything is messed up.

I didn't have an issue because the system I was on prior to Big Biller was brutal--Big Biller was a breeze compared to it. Has a lot of extras that I tried to use in the beginning, and then just let it slide as it wasn't critical for me as a user.

It does what we need with a minimum of the things we don't. It's really quite accurate with importing data, parsing resumes, the search function works very well but working with the results list can be quite cumbersome and repetitive.

Big Biller has done an awesome job of minimizing the data entry/administrative work to maintain and work the recruiting process. It does nearly everything you need for the Direct Hire recruiting process and is extremely easy to use, update, and get newer folks up to speed. We especially like the emailing features and Hot Lists.

Some of the drop down options are rather limited, particularly the industries and detail specs of client/candidate specialties. The tags get misunderstood with so many acronyms (and they are redundant with the word searches) and the parser doesn't work with headers on resumes and you have to edit the job history more than any other section.

I have used your software since 2005. That speaks volume for my opinion of your services.

Big Biller is a very user-friendly product. It has comprehensive functionality that leaves the statement, "I wish it did this" totally out of the picture. The customer service is outstanding. I mean "Outstanding". They know their product, they always have an answer, they are patient with a string of questions, and they always get back with you if you email them questions. The help section is always the first place I go and generally, I can find answers there.

At the moment, I have no constructive criticism to give. :-)

I feel like I am lost in an abyss, I need help learning about it, understanding it, so I can get more automated.

It seems like it can help you get very automated, but I am having a hard time getting this thing up and running. The learning curve on this seems to be overwhelming. I need help, can somebody help me?

I am not sure, I am kinda lost here with it.

Overall we are happy with the switch. The program has many more options than our previous CRM and is a much better value add to the company.

One of the best things about Big Biller is the amount of areas that are customizable. From access levels for employees to flows and systems.

There are some glitches in the system. Emails cannot be sent to any yahoo based email addresses, and this has been unfixed for some time now. Also, there are some areas that seem should be customizable that were overlooked, like adding options to the status of people. Customer service can also be slow to respond.

Big Biller is easy to learn, but more importantly their tech support is fantastic and always there when I have questions. Also I like that they continue to update the software and take recruiter inputs to make it better.

I like the pipe lines as I go back to them time after time when I get new job orders. I like that you can parse candidates directly from Linked IN as well as parse multiple resumes at one time.

The minor issues I have I passed along to tech support and they were incorporated.

Positive experience, great support, and recommend them highly.

Big Biller is positively one of the best ATS software products on the market. They have made so many positive improvements and each month, more and more innovations. They are certainly the "big dog" on the porch when it comes to ATS.

I would like to see the ability for more third-party integrations.

I have trained a half dozen new hires on BB and found most people pick it up relatively quickly.

BB's online access means our recruiters can access it anywhere they have access to the internet. The reporting capabilities and customization are intuitive and very useful. The chrome and outlook add ons that allow you to make entries directly from the program is incredibly helpful. You can add a contact from LinkedIn directly from your chrome browser. And upload resumes from within Outlook.

Big Biller does not have an app which makes it only available on mobile devices through a browser. The mobile functionality in a browser is less than optimal. The search fields criteria does not search phone area codes which is a big missing element in finding targeted candidates based on area code. BB does not allow you to customize a datasheet to send to clients. It has a datasheet but you cannot select what data is included on the form so you may be sending notes and comments that you do not want to be visible to others. Also does not let you brand the Data Sheet with your company logo and contact.

I am saving time and Big Biller has increased my efficiency.

After over 20 years of recruiting and using several software platforms, I found Big Biller to have the best platform I have used by far. Big Biller has increased my personal productivity in managing my recruiting desk and allows more time for working with clients and candidates vs working with the software.

I would like to see the AI track info to take me back to my most recent client or candidate. An example of this is when working with a candidate for a search assignment, other search assignments by other Top Echelon recruiters should pop up to save time in matching the candidate for other options (if they are not a fit for the original search assignment)

I'm in a niche recruiting business which results in many of the same candidates becoming available at the end of projects, so candidates may be considered several times in a relatively short time period. Big Biller's combination of quick delivery of essential information to the screen PLUS providing history made parsing candidate lists much less effort than other tracking systems, and more than once saved us from making a costly candidate proposal error of candidate and employer. The cost was a major consideration but also made easy when compared to similar product - the Cost/Benefit advantage of using BigBiller is quickly apparent. We stopped using BigBiller when our niche narrowed further, but if we return to a more general recruiting practice, I believe we'll simply return to BB without any delay past sign-up.

Big Biller's pricing to track candidates intelligently + offer features we MIGHT use made them the best choice of the many candidates we considered.

Needs to have a better tutorial to get full use of the rich array of features offered.

I don't have anything negative to say. The experience thus far has been positive. Still learning new things, and I'm sure I haven't fully utilized all its functionality and capabilities yet.

The product is very easy to use. Has great functionality both as a ATS and CRM. Excellent technical support that is local in the USA. Top Echelon also adds great value for your money by providing Webinars on a regular basis on various topics that is pertinent to running a successful business.The other big plus is having the Network (Forum) which allows you to collaborate with other recruiters and agencies and work on split deals.

Not sure if Top Echelon offers this but it would be nice if you could conduct more automated campaigns to attract new candidates and new clients through the platform.

8.5/10 I like your program overall

Implementing it and the trainingEasy to work with

Hard to get other sites like LinkedIn hooked up to it

I feel it is a good product. Like everything it has glitches and things I wish were different.

I like the integration with Linked In, ease of emailing a candidate directly from the database.

Would like to be able to search EVERY area of the database. When doing a search of the database, I would like to be able to distinguish between a work email or a personal email. Presently you can just select if they have an email. I would like to be able to change or add to files in mass, such as Date of Last contact, etc. I would like the different sections to work better together. Such as if you add a new company to a candidates profile, as their current employer and you attach the company to candidates profile, the company information should transfer over. Currently only the phone number will transfer, the address will not.

Their training group, technical support well everyone has been super amazing, helpful and wonderful to work with. The transfer of our old into the new was seamless with no errors. LOVE IT!!

We love the user friendly aspect of Big Biller. It was plug and play right from the get go without training. Pretty amazing! We came from a software that was difficult with a lot of clicks and were raving about the east of use with Big Biller. Once we had training it became even more amazing!!

There hasn't been anything that we haven't liked about the software.