I cant really think of anything that I don't like about the application to day.

Intuitive, easy to use, reliable interface with our ERP system, provides visibility of inventory to our customers.

The transition to Clear Spider went smoothly and our Clear Spider representative offered assistance whenever we needed it. We also like the ability to do a pick and pack list from the system.

The software has been very useful and user friendly. It does what I need it to do.

Always available and stable. Quick response to my email when support is needed or when I have question.

I like all the different characteristics of each item you can add. Pictures, details, price, etc.

It is difficult for me to see when I launch using internet explorer. I don't know how to zoom so I have a larger view.

Everything you and your employees need to manage all inventory for more cost effective decisions and customer satisfaction.

The most negative feedback I get about CSI is related to the UI.

Greater inventory accuracy and visibility. The real-time changes to inventory means I can better informed decision related to my business.

Our best benefit was to use less paper and have a huge improvement with our follow-up.

Despite the high level of configurability, CSI is also the most stable application that I support. Most importantly for our business, the level of customer service is outstanding.

It also has some weird limitations, such as only being to automatically send a system generated PO to one vendor email address, rather than multiple ones.

Excellence in execution: From start to finish, ClearSpider assisted along every step towards success.

Have had great success in our purchasing system.

The ease of use of this software in addition to the functionality of the software are superior to others we have found in the market.

The one major downside to the software is the lack of user customization. Users can not create their own reports or change the layout of views.

There are many pros to Clear Spider starting with inexpensive.

We have experienced great benefit from this software and great customer service.

I can maneuver quickly and get accurate  answers quickly. Customer Support is absolutely the best.

I appreciate how responsive the staff is to answering questions, providing support, and has a willingness to develop customized solutions whenever feasible.

The software/scanner capability is top notch. The day to day support is excellent.

We also had great support for training and development for our employees. In addition we found many reports we could use to help make projections for growth.

Software is easy to use. Customer service is very helpful to resolve technical problems.

Overall my experience with this software was horrible. I would not recommend it to anyone.

Overall, extremely poor customer service, lack of timely follow up, a constant change in personnel and ultimately they did not deliver on the Professional Services outlined in the contract.

The support from Petrosoft was very disappointing and I spent a considerable sum with my accountant while he tried to help them sort out the issues (we eventually abandoned the effort entirely).

Navigation is difficult with odd menu positions and names for links. Data between reports often does not tie.

It takes twice as long to go back and figure out what someone else has messed up so that you can go back in and fix it.

Trying to pull reports for something and you have to go to many different places to get report. Adding multiple UPCs to one item can be a little difficult.

I like the cstore mobile app as it updates me about my store sales/profits real quick.

Unfortunately, I had used the software for a year before recognizing its deficiencies and have only continued to use it because of the difficulty associated with moving to a new software.

It helps tremendously with the overall operations of our locations. It brought our stores from marginal to profit makers.

The accounting interface with quick books was unusable for my application, probably due to formula errors in the C Store office software.

Multiple Years with System- and we are still growing with it.

Now we have to fight them to reimburse our for the funds we paid upfront.

I run multiple computer platforms for different areas of our company, and this is by far my favorite because it is both easy to use and is very stable and doesn't lose information.

Once we signed up and I called him concerning an issue he was extremely rude on the phone with me and I never got the issue resolved. Their representative was so unprofessional.

If anything it made inventory harder because they would change retail pricing and had everything under the wrong vendors, departments and categories.

Very positive and highly recommend the software and the company. Many options for expanding features as needed.

I was excited about getting software to get our store's inventory straightened out.

Cstore overall is a great company to work for.

Many of the reports in its portfolio appear to have formulaic errors and produce data that is unusable.

The upfront cost is small to none and it is very easy to use.

US Dollar

The world of Inventory Control is rapidly evolving as organizations are able to obtain more and more insights as to where their inventory is going, the process it takes to get there and the issues that arise along that journey. With increasingly complex partnerships, supply lines and product portfolios, it is easy to be overwhelmed by the sheer volume of transactions that occur on a regular basis. Clear Spider brings clarity to your chaos by assisting in the organization, tracking and documentation of your inventory processes via a centralized database with powerful back-end support. Clear Spider is a cloud-based inventory management system that provides enhanced visibility at thousands of forward stocking locations. This is made possible through a highly customizable platform, limitless integration options, a smooth implementation process and mobile capabilities. Clients choose Clear Spider because of the power and flexibility it has to accommodate any complexity or type of inventory management needs. Clear Spider helps drive successful business decisions using metric-driven data presented in a multitude of reports tailored to your specific needs.  

LongDescription

Product Identification

Receiving/Putaway Management

Forecasting

Cycle Count

Purchase Order Management

Barcoding/RFID

Status Tracking

Barcode/Ticket Scanning

Multi-Channel Management

Order Entry

SKU/UPC Codes

Retail Inventory Management

Order Management

Manufacturing Inventory Management

Invoice Management

Real Time Synchronization

Sales Orders

Customizable Fields

Barcode Printing

Reorder Management

Barcode Recognition

Shipping Management

Warehouse Management

Item Management

Data Import/Export

Label Printing

Inventory Optimization

Accounting

Multi-Location

Audit Trail

Bills of Material

Mobile Access

Cost Tracking

Inventory Tracking

Inventory Replenishment

Real Time Data

Inventory Auditing

Labeling

Serial Number Tracking

3PL Management

Shipping Labels

Workflow Management

Real Time Updates

Asset Tracking

Customization

Alerts/Notifications

Reporting & Statistics

Label Templates

Vendor Managed Inventory

Returns Management

Customizable Templates

Billing & Invoicing

Accounting Integration

Real Time Reporting

Customizable Branding

Inventory Control

Reporting/Analytics

Stock Management

Supplier Management

Order Tracking

Order Processing

Point of Sale (POS)

Purchasing & Receiving

Third-Party Integrations

Location Tracking

Receiving Labels

Kitting

Inventory Management

Check-in/Check-out

Search/Filter

Web browser (OS agnostic)

Our pricing structure is broken into 3 different packages based on the size of your organization:
- Basic Plan: (Up to 10 users and 10 locations)
- Premium Plan: (Up to 250 users and 250 locations)
- Ultimate Plan: (250+ users and locations)
To see a full list of pricing schemes and associated features, please visit our website at https://www.clearspider.com/pricing/.

Email/Help Desk

FAQs/Forum

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Clear Spider

Live Online

Documentation

Videos

CStoreOffice is a cloud-based inventory management solution by Petrosoft that helps businesses to keep track of their inventories and manage other back-office operations.


CStoreOffice helps managers to eliminate dead inventory, manage shrinkage and spoilage, offer promotional opportunities and control implementation time and costs. The solution helps users to automate data-entry routines, maintain pricing consistency and manage overstock and out-of-stock situations.


CStoreOffice supports integration with Petrosoft's point of sale (POS) and make to order (MTO) systems and various third-party accounting and POS partners such as Verifone, NCR, Wayne, Bulloch and Gilbarco. It also offers a mobile application that helps retailers to connect with their stores and retail chain data remotely.


Services are offered on a subscription basis that includes support via phone, email, livechat and other online resources.



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