Jacked up prices, extortionist mentality,  poor business practices, unprofessional support, machiavellian attitude sales doctrines, etc.

There are times when we bump into a defect, these defects will impact our business processes and users.

Netstock for Sales Forecasting / Demand Planning. Netsuite claims to be able to do all of the above, it may do, but to such a poor level, it's not a viable option.

Great cloud based ERP system. We’ve invested in customizing it to our exact needs.

For my particular area of work, inventory management is great and is better than its competitors.

I recently switched over to Netsuite and I have really enjoyed it so far. It seemed like I picked it up after only a few days of using it.

I really like this program better than sales force because it’s easier to Navigate set of the systems.

From contract negotiation, implementation and after sales support, this has been my worst vendor experience as a 20 year professional.

When NetSuite has errors, they tend to be very bad ones and take a while to get fixed, which hurts our daily business.

I like that I can store all of the companies information in one place. I like that our customers are easy to find.

The structure of Estimate > Sales Order > Invoice is nice. Use of Tasks and Customer notes, contacts and related information is also nice.

You can integrate with any other application and also it's very fast and reliable. This can be the good solution for EDI also.

I'm in purchasing and have use over 15 different software systems and this is probably the worst or tied for worst.

The robust features that come out of the box are great. I like the abundance of add on Modules and Suiteapps available.

It helps tie costs and resources to a project code and manage expense approvals and reporting. Woud really like some features for mass uploads to save time.

They have so much 'clicking' to do they get confused, push the wrong button and because the whole thing is in effect an accounts package it can be difficult to undo the mess.

I love being able to mess around and try things without actually affecting the books. It also integrates with just about every finance product I've ever been interested in.

NetSuite can be difficult to learn at the beginning. You also have to pay for an outside service to link you emails from Outlook to NetSuite.

No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs.

We have had poor support with the local NetSuite facilitating company. While we have made strides in the integration, it has taken years to do so, and we are a small company.

Honestly the best thing I like about NetSuite is how easy it is to contact Customer Service and how helpful they are.

The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.

After the trial it’s very hard to get any customer service or contact from the company. The service team sells the product and then they are nowhere to be found, and very difficult to contact.

Overall I would recommend Netsuite to another user as it is easy to use and intuitive. The customer support has been vital in helping our team along the way.

A very good software for cloud base and does the basics  as well as for any other added customisation.

Set up team is great, and very accommodating. Overall product is great and we are looking forward to a lasting relationship.

Netsuite is essential to our finance department. It is user friendly and I would recommend to any company looking to switch their software.

I tested the free trial for the software and was amazed at it's capability. Definitely a winner for any company looking to scale their business.

NetSuite has been a great place for our company to store its financial information in a way that is organized and clean.

We have muliple units of the organisation which is very much effective to manage from this product service. Consolidation of Accounts: Very easy  I love it.

Need extensive expertise and training. Hard to integrate with other platforms.

The video tutorials are very monotone and boring.

I like the price and value proposition. They have great customer service.

Mobile connectivity and special order handling are among the best features they are having as well as easily integrated with majority of those accounting solutions.

We are committed to Rocksolid Max but the learning curve has been extremely steep.

Look up features are very user friendly if unsure of the correct name for item you can search with minimum effort. Easy use for non tech employees.

We have felt like they are one of us when a new issue arrives. I feel we have a lot more to learn with this program due to it's size.

So we went from two steps to process a customer to 5 steps with the new Rock Solid MAX.

I was furious since the system was locked up I could not even run a customer purchase. I would not recommend this system for an advanced user.

But the initial frustration wasn’t done. A box was highlighted on the sales screen, indicating that you were ready to make a sale.

Worst Point of Sale software I have ever used.

The integration with our accounting software has been brutal. Availability of training for the software seems to be lacking.

The bill pay, and applying orders to accounts or payments is a bit of a workload- but follows the check nd balances system, making it cumbersome, but manageable.

Most incredibly awkward and time consuming POS program I have ever used.

The old Rock Solid POS two clicks of the mouse and your system was ready to take a customer. With the new Rock Solid MAX, this process involved 4 steps to get to the sales screen.

Also it has saved much time in purchasing and receiving inventory/orders do to being able to pull data from one document to the next.

I've found Rocksolid Max to be very feature rich and does exactly what I need it to do.

This is a powerful program with features we need to adapt too.

No way to modify an order after complete, should always be able to modify then generate invoicing after 5:00. Receiving is clunky, need a simple on order vs received at this time.

Non inventory items are easier to track without adding or deleting from current inventory. We were the first to use the Repeat Rewards with Rockmaxx and it was great to work with the support team.

One of the many great features of Rocksolid Max is the path of navigation is pretty much the same in every category. So it makes the software very user friendly for not so technical savvy  personnel.

We bought this system in December 2011, and we finally got to go live in July 2012. Inventory was entered wrong by Rock Solid.

Did not keep inventory correctly and could not get technical help. Everytime we had a problem we were told that their system had never done this before.

Its nice to say that its hard to think of a negative. If there is a down side to the system i have yet to find it.

Save money, save time (which is money), save headaches. This is the easiest system to learn, no matter how old a person is.

So with any out of the box solution, there are going to be challenges. For us there are a couple that were frustrating.

Every single thing you try to do requires at least twice the number of steps to reach the desired result. And to make matters much.

US Dollar

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by automating core processes and providing real-time insights into operational and financial performance. 
<br>
<H2>What is NetSuite?</H2>
<br>
<p> NetSuite is an all-in-one cloud business management solution that helps more than 37,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, and supply chain and warehouse operations, NetSuite gives companies clear visibility of their data and control of their business.</p> 
<br>

<H2>Who uses NetSuite?</H2>
<br>
<p> NetSuite is used by more than 37,000 customers across 219 countries.  Ideal for rapidly growing companies of any size in any industry needing a foundational financial management system that can scale and adapt as the business expands.  From start up to IPO to global expansion, NetSuite supports every stage of your business journey.  
</p> 
<br>
<H2>How do you use NetSuite?</H2>
<br>
<p> NetSuite is a cloud-based system, which can be accessed through an internet connection. There is no additional hardware, software installations or downloads necessary to use the software. Role based dashboards provide a quick and easy way to get real time information to help run the business. </p> 
<br>

<H2>How much does NetSuite cost?</H2>
<br>
<p> Users subscribe to NetSuite for an annual license fee. Your license is made up of three main components: core platform, optional modules, and the number of users. There is also a one-time implementation fee for initial setup. As your business grows, you can easily activate new modules and add users. </p> 
<br>

<H2>Does NetSuite have an app?</H2>
<br>
<p> Available for IOS and Android, NetSuite’s mobile app is designed with a mobile-first UI for key workflows and support push notifications for time sensitive actions, allowing users to streamline work on the go.
</p> 
<br>


LongDescription

Commenting/Notes

Real-Time Analytics

Milestone Tracking

Revenue Recognition

Cataloging/Categorization

Project Workflow

Employee Management

Product Identification

Receiving/Putaway Management

Forecasting

Multi-Channel Marketing

Tax Management

Quality Management

Special Order Management

Cycle Count

HR Management

Purchase Order Management

Barcoding/RFID

Electronic Payments

Status Tracking

Barcode/Ticket Scanning

Safety Management

Internal Chat Integration

Committee Management

Payment Processing

Idea Management

Multi-Channel Management

Recurring/Subscription Billing

Order Entry

Backorder Management

Materials Management

Project Templates

SKU/UPC Codes

Customizable Reports

Document Storage

Dues Management

Proposal Generation

Import/Export Management

Mail Order

Access Controls/Permissions

Activity Tracking

SEO Management

Templates

Nonprofits

Progress Tracking

General Ledger

Real-Time Monitoring

Bank Reconciliation

Production Management

Financial Analysis

Sales Pipeline Management

Referral Tracking

Social Media Management

Contract/License Management

Publishing/Sharing

Supply Chain Management

Task Scheduling

Ad hoc Reporting

Scenario Planning

Retail Inventory Management

Financial Management

Material Requirements Planning

Sales & Operations Planning

Enterprise Asset Management

Product Configurator

Order Management

Credit Card Processing

Calendar/Reminder System

Manufacturing Inventory Management

Traceability

Invoice Management

For Nonprofits

Reviews Management

Transaction History

Portfolio Management

Project Planning/Scheduling

For Hospitality Industry

CPA Firms

Timesheet Management

Strategic Planning

Project Management

Approval Process Control

Gantt/Timeline View

Cash Flow Management

Data Extraction

Real Time Synchronization

Procurement Management

Risk Analysis

Merchandise Management

Communication Management

Customer Accounts

Sales Orders

Customer Database

Shopping Cart

Aging Tracking

Resource Management

Integrations Management

Customizable Fields

Collaboration Tools

Mac OS

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

NetSuite

In Person

Live Online

Webinars

Documentation

Videos

RockSolid MAX is an easy-to-use software solution that helps home and building supply retailers with outdated or manual systems upgrade technology and get more done. The software is cloud-based so the initial investment is lower, hardware requirements are reduced, and backups are automatic. RockSolid MAX is affordable, with features that independent suppliers need to manage point of sale, inventory, purchasing and receiving, reporting, and more. Plus, you can connect from anywhere so you can manage your business even when you aren’t at the store.


RockSolid MAX is intuitive, so new employees can immediately serve your customers. All transactions are linked in the system, so staff can access documents electronically (instead of digging through filing cabinets) to quickly respond to inquiries and be more productive. You can even email invoices or statements directly to your customers, saving time, reducing expenses, and increasing cash flow.


Stocking the right inventory is essential, and with seamless vendor integration, RockSolid MAX makes the process easy and fast! Special orders are painless and consolidated purchasing improves efficiency and maximizes volume discounts. Plus, with an extensive library of predefined reports and analytic dashboards, you can stay informed on operations and make decisions based on data.



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