Freshservice Alternatives

ManageEngine ADManager Plus is an enterprise identity governance and administration (IGA) solution that helps administrators handle day-to-day AD management and reporting tasks with ease. The all-inclusive reports that can be obta...Read more about ManageEngine ADManager Plus

FrontRunners 2024

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery of ...Read more about JIRA Service Management

Logz.io is a cloud-based log management and log analysis solution with alerts and machine-learning algorithms. It based on open-source log analysis platform the ELK Stack (Elasticsearch, Logstash, Kibana). Key features include ale...Read more about Logz.io

ConnectWise Automate (Formerly LabTech) is a cloud-based and on-premise IT automation solution that helps companies track and manage IT assets from a single location. Content management features allow users to share documents an...Read more about ConnectWise Automate

FrontRunners 2024

Sunbird DCIM is a cloud-based IT asset management and data center infrastructure management (DCIM) solution for businesses of all sizes. It serves various industries, including healthcare, finance, industrial, technology and utili...Read more about Sunbird DCIM

Titan FTP Server is a cloud-based and on-premise solution, which helps businesses of all sizes manage processes related to file transfer and server monitoring across multiple networks. The platform comes with an account expiration...Read more about Titan FTP Server

Lansweeper - Network Discovery and IT Asset Management Software Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's adva...Read more about Lansweeper

N-able N-sight™ RMM combines remote monitoring and management, remote access, ticketing, and billing capabilities, into one powerful yet easy to use platform that streamlines day-to-operations, combats threats and drives operation...Read more about N-sight

FrontRunners 2024

PagerDuty is an incident management solution for monitoring systems and triggering alerts. Key features include monitoring aggregation, event grouping, real-time collaboration, mobile incident management, user reporting and live-c...Read more about PagerDuty

Server & Application Monitor by SolarWinds allows organizations to monitor and manage servers, applications and related infrastructure across on-premise, cloud and hybrid environment. Its web server capacity planning functionality...Read more about Server & Application Monitor

ServiceNow is an IT service management solution that provides asset management, change and release management, incident management, IT cost management and problem management. It caters to various industries, including financial se...Read more about ServiceNow

FrontRunners 2024

JumpCloud Directory-as-a-Service is an IT Management software, which helps businesses of all sizes manage devices or workstations including Windows, MacOS, and Linux, access to IT resources, and user identities. The solution provi...Read more about JumpCloud Directory Platform

ConnectWise SIEM (formerly Perch) is a threat detection and response management solution that allows organizations to design, deploy and manage custom cybersecurity programs. The platform includes a threat hunting functionality wi...Read more about ConnectWise SIEM

SyAM is an IT management solution designed to help businesses manage IT assets, monitor network performance and resolve issues through ticket management. Professionals can use the Power Audit dashboard to generate executive report...Read more about SyAM Software

FrontRunners 2024

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses...Read more about SolarWinds Service Desk