G12 has the ability to scale seamlessly with a small business. As we grow as a business and our needs change, G12 usually has a solution or reasonable workaround.

The thing I like most about this software is that it is easy to use.

G12 value proposition is one of its greatest selling points, you get all the critical features without having to commit to a whole collaboration suite.

Their support is also very good every time I call they answer right away and are able to resolve my issue on the first touch.

This dude was passionate. I gave him top seat in my vetting process.

We seriously vetted through 5 company's and after checking all the boxes they all talked and seemed the same. I was actually numb from hearing the same thing over and over again.

I appreciate the ease of contacting support, their punctual response and clarification of options. They followed up after changes to make sure all worked well.

That plan revolves around my office staff's needs and the flexibility of the system to help make business decisions which makes my team and callers experience the best that can be.

G12 Communications can be a cost-effective solution for customers that want to transition to MS Teams but may not have the in-house resources.

G12 has been a very user friendly system for our company. The support has been excellent also.

Easy to use, program, train, so many options for call handling.

Good customer support during the deployment process.

I was able to migrate my on site VOIP system to a much lower cost solution without losing any features.

Customer service is truly amazing. They are always available and quick to resolve any issues or changes.

Good experience and happy with the end product/services.

User Friendly and the feature of seeing names of those calling in and if there isn't a name associated then over 90% of the time there is a number associated that I can research where it came from.

Easy to manage and get configured. Provides great value compared to previous circuits.

G12 - Amazing to work with, flexible, MS integrations that really work, and fantastic support.

Additionally, G12 customer service is pretty damn good too.

The phone system is easy to use and is very flexible. The support is very good and responsive.

There are a couple of items that I wish I could change, but these items are so insignificant and do not hinder performance to any degree. More of a cosmetic thing.

Very easy to integrate phone system for my small business.

I know, it's petty but sometimes, this gets annoying. Other than that, I don't have access to softphone users and management area of that just yet.

G12 has great customer service, with quick response time.

The aspect I admire the most is how effortlessly it integrates Microsoft Teams with VOIP, creating a unified communication platform that is both efficient and effective.

Their team is always responsive, kind, and ready to assist, which speaks volumes about their commitment to customer satisfaction.

G12 has been great to work with, their implementation and support at key to their success.

I don't really have any negative things to say about G12. It has been a solid tool and was a no-brainer choice.

The phones we have from G12 have lots of features, and customer service is great when I've needed help.

G12 has been awesome to work with, from the initial sales call, implementing the new system and after support.

One thing I love the most about this software is the speed, the way it loads rapidly and ability to communicate with customers instantly is what makes me love the app.

WhatsApp is the best messaging app on the market, and what I like best about it is the WhatsApp Web, where I can exchange information from my computer to my phone much more quickly.

It was an awesome experience. Thanks to whole whatsapp community for bringing it up.

This is a good (zero cost) solution to an alternative way of text messaging or calling. User friendly and good quality.

I really like this app for communicating with friends and loved ones when traveling. It is a great resource that doesn't require extra payments.

A great method for communication with the greater international community. Often prefer to use this.

I do like how easy it is to use and the Gif selection is awesome compared to other message services I have used in the past.

Video chats were also free before it became widely popular on other forms of social media. It's a fantastic free tool for maintaining relationships.

It had a good interface and easily to connect with old friends camera screen was good and status was interesting.

I always use this to call my family since I'am in abroad it so good and consume only low data for internet so very low cost and good for savings. Also clear and video quality is good enough.

Very easy to communicate and utilize the features of the software. Good customer support, and easy to access.

Lost my old contact no so lost all old contacts, so many irrelevant addition to promotional group once I shared contact with someone.

Awesome tool for messaging, video calls, and sharing files. Easy to use and very accessible even if you're not super tech-savvy.

I have been using WhatsApp for over 2 years by now and it has been a nice experience. Nice user interface, a good set of features.

I think that you can integrate the Mobile App and the Desktop App together. I also like that the quality of call esp for 1-1 are superb.

It makes communication between people and between companies and customers too easy. Very easy to use and with a great cost benefit.

When I am talking with my friend through vdieo call what's app still work perfectly on poor internet connection and when I share some pictures its download automatically with good quality.

I also especially love the seamless integration with its web version, which can be a lifesaver if you are working on your computer on a busy day, unable to check your phone.

What I like most is the ability to communicate with friends and family all over the world. I also love how I am able to make phone calls.

It's really user-friendly and easy to use and as long as the internet connection is good the rest will be just perfect.

It now has the feature of swapping calls which is amazing. Choosing what I like the most is difficult because I like everything about the app.

What bothers me is that it can be used for illegal activity because of the design of the app.

This is an amazing messaging app. I love being able to make international calls with ease.

No Whatsapp App for PC alone without your phone being around you. Poor Security Responses When Grouped are Hacked and Admins are changed by the Hacker.

Lastly, i love how i have access to a lot more gifs on this software, makes the chats so much more fun. Great for messaging with people across the world too.

My overall experience with this app has been amazing this is one of my top favorites apps I use on a daily basis.

It helps us to connect with customer using WhatsApp Business. The best thing about this mode of communication is that it is customer friendly.

US Dollar

Communication is the catalyst of innovation in virtually every industry, whether it’s building a cohesive workplace culture, providing the platforms to connect, or establishing long-term business relationships.

Embracing the modern, digital workplace requires access to the right communications technology, services, and expertise.

That’s why G12 is committed to helping its partners achieve digital success by providing them with the infrastructure, services and support they need to connect, collaborate, and create.

We help companies accelerate their Path to Teams through our Connect to Teams suite, Operator Connect, and other customized solutions. 


LongDescription

Online Voice Transmission

Call Conferencing

Call Transfer

SMS Messaging

Voice Mail

Call Recording

Call Routing

Contact Management

Mobile Access

Call Reporting

Multi-Channel Communication

Unified Communications

Caller ID

Call Screening

Fax Management

Conferencing

Contact Database

Video Conferencing

Call Monitoring

Live Chat

SIP Trunking

Customizable Reports

Automatic Call Distribution

Auto-Dialer

Communication Management

Call Logging

Collaboration Tools

Call Center Management

Call Disposition

Call List Management

Call Center Integration

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Chat/Messaging

Call Tracking

Callback Scheduling

Automated Attendant

Real-Time Analytics

Meeting Management

IVR/Voice Recognition

On-Demand Recording

File Transfer

Ring Groups

Queue Management

Role-Based Permissions

Group Messaging

File Sharing

Reporting & Statistics

Multi-User Collaboration

Interaction Tracking

Virtual Voicemail

For Cloud Phone Systems

Two-Way Audio & Video

Access Controls/Permissions

Employee Directory

Real-Time Monitoring

Project Management

Calendar Management

Call Queues

VoIP Connection

Screen Sharing

Real-Time Data

Electronic Faxes

Voicemail Transcription

Virtual Call Center

Real-Time Notifications

Real-Time Updates

Real-Time Reporting

Video Call Recording

Monitoring

Customer History

Multiple User Accounts

Virtual Backgrounds

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

G12 Communications

Live Online

Webinars

Documentation

Videos

WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer questions in real-time while highlighting products and services. Users can create business profiles on WhatsApp with helpful information for customers such as physical addresses, business descriptions, websites, and more. The app can be downloaded as a desktop app or mobile app for iOS and Android devices. 

WhatsApp provides digital labels that can be used to organize contacts and chats. To save time, users can utilize quick replies when answering common questions from customers or other team members. Other WhatsApp features include group chats, file sharing, customizable notifications, voice and video calling, and more. 

WhatsApp is available as a free solution. Support is provided via an online help center. 


G12 Communications vs WhatsApp

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