Very intuitive ease of use. Customer support has been extremely open to developing features we need on ongoing basis - year over year to improve functionality ; the evolution has been tremendous.

The ease of operating and the additional modules that tie into each other, the capabilities of using active directories and merging outside training to a central location.

This software is very user friendly and holds a lot of information for us. We have different applications and each module is very helpful in tracking assets, time and staff.

I have only used eBase in my past and current position and see no need for anything else.

Great organization to deal with, quick response, and excellent customer support.

PM generation and asset management is very good. Ease of use is excellent.

Initial set-up / configuration is a big job, but I suspect this is the case for any platform.

Cannot overstate how important this has been in our implementation process. It's great to see a company consistently looking for ways to improve.

Had difficulty for a little while trying to update changes to the inspection template.

User friendly, the software encompasses all facets required for a large organization at a reasonable cost.

I like that it has the ability to be customized in areas to suit a client. I also like the ability to upload forms, photos, input comments and it tracks history in a very obvious and easy to find way.

It is so easy to use, great customer service, reasonably priced.

The ease of use  and the integration into our system.

Our experience with eBase is very positive. We rely heavily on the software to be available on a daily basis to direct and assist with the custodial, maintenance and capital work needs on campus.

It can be difficult for tradespeople to use the software on a phone because of the limited screen sizes on most phones. We have adapted by providing iPads to staff.

The layers of Config are easy to understand. CSR provide excellent, timely service with very detailed explanations.

Terrible customer service no emails They are all automated and no phone number to call.

Real time location ease of integration was fine.

Excellent reporting and driver management platform as well. All in one pricing was also a great feature.

This has already improved the effectiveness of our system quite a bit.

Customer support has been great to work with and the installation of the product was easy.

There's so much potential with this company. I was extremely happy when I first signed up with them and had an excellent experience the first year and a half.

People will say the same about others but we've tried others and Samsara has been the best with the equipment, customer service help, product has been working great for the past 7 years.

We own a medical transportation company with 30+ cars and with this product we can ensure our values; safe, reliable and friendly.

Absolute worst customer service I think I've ever dealt with in my professional 10 year career. You can not get a hold of them by phone.

The ability to share live links is very helpful. The Time on Site report is a great tool to share with shippers and consignees.

We have been with this company for over a year and finding the prices for the service and the shipping to be ridiculous and unaffordable at this point.

Samsara has easy to use API based on REST. This helps developers to integrate Samsara into their TMS systems.

Safety policies have been easier to monitor. We love the camera placements in our equipment.

It's great having GPS, driver logs and vehicle inspections in one place. Our team uses GPS daily to keep on top of trips in progress for our chauffeur service.

It's not just drivers and compliance that benefit, our logistics team, dispatchers, compliance team and the clients in the vehicles all WIN.

Ease of use and the ability to give input on improvements or changes that make the software work better for us.

Samsara has been a great tool not only in organizing and managing out vehicles and assets, but has allowed us to successfully defend against false claims.

It is the best integration I have seen so far.

Not having a fleet program is putting my company drivers at risk. This advertising was fraud.

Lack of integration with our CRM and inability to automate creating new customers from an outside source.

The only downside is that when the gateway has an issue with the truck the GPS tracking is shut down.

The other thing that really impressed me was that for what you pay, you receive free feature-rich firmware and software updates to your equipment during the life of your contract.

There ELS picks up violations in elog and no one able to remove the violation.

We have been very happy with Customer service. The Cameras are very clear with good night vision as well.

Since everyone has begun working from home and remotely, customer service has suffered and response time from email is very lacking, and when they do its the same scripted reply's.

We use this daily and it has saved us in payroll cost as well as downtime with my drivers. The clarity of photos is crystal.

We have loved it from the beginning. Very easy to install and very user friendly.

Super friendly staff, getting the program implemented from start to finish was easy with samsara staff helping us through the process.

Inability to prevent a driver that has logged out from being put back on duty.

From the salesman to customer support and product quality, I have to say this is a pretty good product for the money.

It has been great so far. Customer service is great and we receive fast responses whether needing a quote or technical support.

The dashboard is just a little boring with the lack of color. Maybe needs just a little splash of color for visible interest.

The implementation team was amazing and made sure the setup process was very easy. The dashboard of the program is great and the integration with my other favorite software is on point.

Ease of use, tracking assets, reports. The ease of improving efficiencies and customer relations.

Canadian Dollar

ebase is a cloud-based facilities management software designed to help businesses manage work orders, facility rentals, digital logs, forms, inspections, project scheduling and more. Key features include version control, forms creation and design, file storage, access controls, electronic signature, inspection management and asset tracking.


Teams using ebase can create forms to report and store institutional processes and incidents. The application allows managers to track capital projects including details such as project scheduling, budgets, asset replacement and cost analysis, which are compatible with various capital planning solutions. Additionally, it enables supervisors to capture employee hours and manage associated data across modules. 


ebase lets facilities record and track lockset and key inventory by assigning keys to contractors. The form logic module allows administrators to create custom permissions and templates, receive notifications for next steps and generate occupational health and safety incident reports online. 


ebase is available on an annual subscription and support is extended via phone, email and inquiry form. 



LongDescription

Commenting/Notes

Real Time Analytics

Milestone Tracking

Document Templates

Short/Long Term Rental

Recurring Rentals

Product Identification

Forecasting

Purchase Order Management

Work Order Creation

Barcoding/RFID

User Management

Electronic Payments

Status Tracking

Barcode/Ticket Scanning

Payment Processing

Idea Management

Multi-Channel Management

Subcontractor Management

Mobile Alerts

Project Templates

Group Registration

Asset Accounting

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Equipment Management

Dispatch Management

Progress Tracking

Real-Time Monitoring

Late Fee Calculation

Contract/License Management

Task Scheduling

SSL Security

Disposal Management

Electronic Signature

Order Management

Space Management

Reservations Management

Online Registration

Credit Card Processing

Invoice Management

Transaction History

Portfolio Management

Attendance Management

Project Planning/Scheduling

Project Management

Task Planning

Approval Process Control

Gantt/Timeline View

Rules-Based Workflow

Conditional Logic

Key & Lock Management

Customer Database

Refund Management

Recurring Appointments

Image Capture

Report Templates

Registration Management

Resource Management

Job Management

Calendar Management

Customizable Fields

Collaboration Tools

Room Booking

Reorder Management

Full Text Search

Attendee Tracking

Barcode Recognition

Template Management

Warehouse Management

Scheduling

Data Import/Export

Inventory Optimization

Accounting

Multiple Projects

Process/Workflow Automation

Email Templates

Failed Inspection Tracking

Multi-Location

Onsite Registration

Contact Management

Audit Trail

Version Control

Route Management

Technician Management

Configurable Workflow

Booking Management

Project Time Tracking

File Storage

Cost-to-Completion Tracking

Rate Management

Mobile Access

Cost Tracking

Fixed Asset Management

Inventory Tracking

Inventory Replenishment

Depreciation Management

eBASE Software is Modular Based. There are various different packages.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

11-50

51-200

201-500

501-1000

1000+

ebase

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Samsara helps the largest and most complex operations organizations empower workers, save on fuel, and build a world-class safety program—all from a single easy-to-use, integrated platform. 

With tens of thousands of customers across the United States, Canada, Mexico, and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.


ebase vs Samsara

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