Workflow and layout are not user friendly. Aesthetically unpleasant for the eye.

The Core package is easy to use and Point Click Care offers excellent assistance in training and support.

There are a lot of functions that we do not use, and sometimes the back-end set-up is difficult - but that should be expected on a complicated product.

The end users really prefer this product over anything else out there. It has made analyzing the data put into the system easier to use to provide better care.

Also, being able to troubleshoot without the help of technical support is amazing. The pulse community is extremely active (timely responses) and super friendly.

We are capturing every aspect of the care we provide daily.

Due to staffing shortages it takes a bit longer to get a hold of customer service. I understand the staffing issues, but an hour wait is a long time.

What I like most is the Ease of use along with the diagnosis list and progress notes. So I can complete therapy reviews.

I enjoy using the platform and it helps me complete my job in a timely manner.

The senior living platform allows  for clinical and financial to work in tandem. The ability to build and utilize service packages for charging and levels of care.

We like the ease of training the software to end users. Also the data being available and the reports make the data easy to find and use.

I like the links within the software, the ability to link progress notes to care plans is a nice tool to utilize when following up/looking into falls.

The ability to personalize many areas to our needs is very helpful.

I like that you can write down how they have been all day. You can note if there has been any changes to that resident that needs to be checked.

The ability to follow up on your own or another colleagues progress note is a wonderful feature. This allows comprehensive charting on key items as it relates to the resident.

Easy to train and easy for the staff to adapt and learn to use. The ease of gathering and collecting data makes it a win win for users and corporate staff.

With the discovery of new features and the updates PCC makes my workflow flow with ease. I am excited for the future and the new features that will hold.

PointClickCare is easy to use and train staff on. PCC works to integrate with many vendors to assist in our daily workflow processes.

The application is easy to use, implement and support.

The organization that I work for implemented PCC more than 4 years ago, but I am new to the platform. So far it has been easy to navigate the basics and build my knowledge base.

We have over 60 Senior Living communities using the software and it has made onboarding and keeping a full EHR very easy and user friendly.

The response time/ time it took for PCC to correct errors.

The ease and simplicity is perfect for all ages.

It can be difficult to build under the single platform for multiple service lines.

Overall, we are happy with the product but look forward to the growth.

The Resource Hub is a great place for anyone to get help, find Product news, Enrollment to live trainings, or connect with other PCC users through the Pulse online Community Portal.

Its ease of use and ability to integrate our SL with our SNFs.

Ability to track work order history, and labor. Year end reports are helpful for figuring budgets for each division.

I always have a excellent  experience working with workhub, the customer services is always there to help me if i have any question or concerns.

I have used other systems in the past but the freedom of customizing the work has been a godsend.

Staff was very responsive and patient with us as we earned to navigate the system.

I love the WorxHub and the improved efficiencies in our department related to using WorxHub.

Ease of use, ability to customize any of the apps.

The ease of use and the intuitive nature of the software. The staff at Dude is great and always very helpful.

Ease of use and ability to quickly create or edit work orders and particularly preventative work orders.

There are some features that are badly needed that were overlooked when the software was made. They are working hard to incorporate them however.

I like the fact that is can be used with different modules that are integrated with each other.

TheWorxHub provides all the features we need to have a successful preventive maintenance plan. The work order features are especially nice to track routine and special maintenance needs.

I have had an amazing relationship with the whole WorxHub team from tech support to engineers. Everyone is passionate about both the tool and their customer service.

Ease of use, easy to access reports and excellent support.

The integration went really smoothly and the residents are happy.

As of now our staff sees me in passing and they tell me when something is wrong so I have to create work order and take it out. I believe I click my mouse 22 times to complete a work order.

Worxhub helps so much with compliance and keeping us in the good books with the government. It provides great evidence when needed to show that our systems are well maintained.

They are constantly updating to make it better and it is user friendly to use. I am very impressed with Dude Solutions.

I like the ease of implementation and use. I like the ongoing innovations that have been made over time.

The reports are difficult to navigate and create.

It is very reliable and helpful in problem solving as well as budget planning. It is very useful to the front line worker and the senior manager.

Reporting is clumsy and unless you spend allot of time looking or trialing reports its difficult to get the end result your looking for.

The customer service support is great. I love that I can chat with anyone at any time and i get an immediate response.

Support & investment; consistent product improvements, new features, and very focused on listening to customers to improve TheWorxHub.

It's really nice to pull a report to see workload analysis or asset information. Most of the reports are really helpful.

US Dollar

PointClickCare's Senior Living Core Platform is a senior-care focused platform that allows nursing and assisted living providers to provide the best possible resident experience, attract and retain talent, and ensure risk and safety compliance. From medication management to occupancy management, Senior Living Core provides the toolset that enables assisted living providers to make the data-driven decisions to improve overall business performance.


As a multi-functionality and scalable solution, Senior Living Core can keep the entire business connected and consistent with features that cover billing, document management, CRM, and reporting/analytics. Using the resident care services dashboard, assisted living staff can properly manage senior residents by accessing their medical information such as current and historic BP, temp, pulse, and weight, as well as allergens, immunizations, and current and past medical procedures. To reduce administrative burdens, Senior Living Core provides a built-in document manager that allows users to track and manage medical and agreement documents for compliance requirements. 


With Senior Living Core, assisted-living providers can also track leads better with a centralized system to manage and evaluate lead activity. Follow-up task assignment capabilities are available to assist providers with properly handling all leads in a timely manner. For mobile senior living management, PointClickCare provides an iOS and Android compatible app, Companion, that enables caregivers to streamline the capture and delivery of services and medication. 



LongDescription

Template Management

Medication History

Lead Management

Planning Tools

Compliance Management

Activity Dashboard

Reporting & Statistics

Billing & Invoicing

Document Management

Web browser (OS agnostic)

Please contact PointClickCare for pricing information.

Email/Help Desk

Knowledge Base

Phone Support

2-10

11-50

51-200

201-500

501-1000

1000+

Senior Living Core Platform

In Person

Live Online

Webinars

Documentation

Videos

TheWorxHub by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management CMMS platform, designed to streamline operations and facilities maintenance, for smarter, more efficient maintenance and operations. Our award-winning, all-in-one solution empowers over 2000 healthcare and senior living organizations to build smarter budgets, reduce maintenance costs, and proactively remain compliant — allowing employees and teams to spend more time on delivering quality care and exceptional resident experiences, while promoting standards focused on health and safety.

Designed to meet the needs of healthcare professionals, Brightly helps healthcare organizations tackle challenges that operational teams face today, such as centralizing work orders, organizing compliance-related tasks, managing building space, and synchronizing biomedical and facilities. For senior living organizations, Brightly also helps communities track and manage housekeeping, streamline transportation, and modernize data entries for any resident changes.

With TheWorxHub, users schedule and automate location- and asset-based work orders with a digital and centralized solution, making your team’s jobs easier and more streamlined with request automation. The solution’s mobile capabilities allow maintenance and operations team members to update service requests and inspection requirements, as well as prioritize and complete work orders from any mobile device — enabling access to crucial information anytime, anywhere.

Users can schedule preventative maintenance work orders on high-value assets to not only ensure continuous safety and compliance, but to shift away from costly, reactive repairs – ultimately saving your organization money by extending asset life. 

TheWorxHub includes updated compliance codes for The Joint Commission and DNV, as it is designed to track compliance-related tasks and environment of care rounding. Pre-built deficiency-specific dashboards ensure communication between safety committees and maintenance teams, generating automated work orders and deficiency notifications. Pre-built risk assessment frameworks and dashboards help track asset risk, enabling you and your team to stay organized and on-track to be compliant.

The solution provides real-time data and analysis with built-in reports, predefined dashboards with KPI, and dynamic business intelligence visualization tools – providing your teams with up-to-date data and analytics to make and justify critical operational and budget decisions. 

TheWorxHub integrates with your software ecosystem through our APIs – as well as other Brightly products – ensuring a continued 360-view of your operations. 

At Brightly, we’re proud that our clients call our support “legendary.” We partner with clients to bring deep, industry-focused expertise, integrated technology and committed client service teams to help you accomplish more than you think is possible. Whether it is before, during or after implementation, our support team is always just a call, chat or email away. And, if you want to connect with peers or conduct your own due diligence, the Brightly Community is just a few clicks away for instant product help and peer connections. 


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