Our biggest struggle right now is using one Canny instance for different products and services we have.

Canny makes it super easy to track the most requested features from our customers and keep track of them, as well as publish status updates to the people who are interested.

Canny is the best product - we reviewed them all and are delighted that we selected Canny.

I enjoy the minimal branding and easy integration with our application. We didn't have to build the entire system ourselves and the Intercom integration is great as well.

So easy to get teams to adopt who don't have experience logging feedback, a great place to start - easy to learn and use.

As a small team, prioritizing what features to build is very important to us. And Canny shows us the direction that we should be sailing towards.

Many great chats have been kicked off in our team from the Slack integration (like a suggestion hitting x number of votes).

I needed it to integrate with Intercom and it works great.

Features and analyzation/reporting is weak on Canny. Would like to be able to analyze tags, and look at trends for requests overall.

Canny is really the best by far (beats email and chat support).

Beware - they refuse to listen to top-voted feedback.

Canny is really great for capturing user feedback.

We love Canny's clean and intuitive interface which makes it easy for our users to navigate and submit feedback. Canny's changelog feature is very useful in showing our product's progress clearly.

It also integrates with Intercom which is great. The support team is brilliant really responsive and they know their stuff so implementation was easy.

The constant updates and improvements are nice.

That only the pricing top tier can provided restricted access setups for their team.

It shows that we care about what our users want. And that helps build customer loyalty.

Easy to use with a great interface and UX solution.

Before Canny, we were using a product that was very well established in the market, but a negative experience for ourselves & our customers to use.

I have been very pleased with our ability to track feature requests from our customers, while also providing these customers with updates on their requests.

Amazing experience with customer support and the product.

I have used the software for a month or two now and it works great. My customers are engaged to help me grow my product.

Canny has given us a better overall picture of what our customers are saying. That directly ties into our roadmap and product improvements and allows us to be more customer driven.

I love the clean design and intuitive UX. Canny is great at collecting and managing feedback and I love all the integrations especially with Intercom.

Love how easy it is to use, it's intuitive right off the bat.

It's ease of use, simple yet effective way to collect feedback. Excellent customer service, fast and efficient just like we want it.

Integration with Intercom was especially helpful for us because we are running strong on it.

Difficult to display the roadmap for everyone. Would expect more users (customizable) user roles as well.

This kind of solution builds loyalty with customers by not only improving your product but showing customers you are listening and their feedback is important.

Customer service is awesome as well, very fast.

Very easy to install and set-up. An unlimited, stand-alone version can be downloaded and installed for free.

Application updates sometimes have problems after deploymentThere is a problem with the limitation for offlining the database, since it runs locally on the SQL Express server (local db).

I really like the solution which perfectly fits my needs.

The bottom line is that my investment in eWay's CRM has simplified my daily organizational activity and help me enhance my marketing efforts and grow TRI-WEH Restoration's business.

Ease of use and customization. GDPR features are amazing.

Great contant and task management, great e-mail tracking - it simply does what I expect.

Practical tool, help definitely in the all sales steps / process especially good guide to the closing sales.

The integration is superb and everything is working well for us.

Occasional application crash, some data fields are different from Outlook.

It has bugs fairly regularly. Not a ton, but enough to be inconvenient at times.

Email integration is amazing. I've been searching for a tool like this for years.

It has never been easier to take a call from a prospect and pull up the inquiry details for discussion and to progress the solution for them.

It’s easy, adoptable and fits all users. For us as a small company it’s in the right pricerange and has all the features we need.

The one thing which bothered me more than everything else would be the functionalities. It's too restricting, is what I believe.

The lack of ability to provide its models and menus with alternative display names/headings is disappointing.

An excellent programme for business corporations to exchange and share and save information in teams in small or big companies.

Synchronization process is sometimes slow, produce many warnings and the informative mini window at the center of monitor is annoying when you are reading something.

Had a bad experience when I merged new accounts  into the CRM. An error occurred that merged the new accounts into existing accounts.

The ease of tracking emails on contacts and deals has been great. The tasks manager is simple to use and effective.

I still miss the bulk change feature in lists without having to open each individual item.

This software i very easy pro use. I have overview about my costumers everytime.

They provided a free trial, reached out to us for support on multiple occasions. They really do want to make sure that this is the best tool for you.

As much as i used it i find it quite easy to use and we can easily managed the invoice and  track the activites and we can do time management and i personally love the UI and its recent update is wow.

We love the automated tasks and emails that come with the advanced projects. It is super easy to use.

The system is very clear and easy to use. We have saved the history of the relationship with all the clients and employees.

I am still very new in using Eway, but so far, my experience has beeen more than great. The team are amazing and very helpful, and most importantly easy to reach.

Good product in good price, czech language, good support, easy work on this software, easy orientation during work.

Easy to implement, easy to use, great integration with MS Office - you work in a well known interface of MS Outlook.

Customer support is also the best I've seen from any company in any industry.

Easy to use, highly intuitive, outlook based - amazing crm, integral to our business. The continued ongoing support and customer service is top shelf.

This has been a wonderful tool for a individual as free option.

The integration with Outlook is seemless and the interaction between projects, tasks, journals, contacts and companies is amazing.

US Dollar

Canny is a feedback management platform designed to help businesses collect and analyze insights from customers and account holders, plan roadmaps and announce product updates. Administrators can automatically link feedback to existing user accounts, group similar requests together, discuss ideas with internal teams and let customers vote in by adding them to private boards. 


Features of Canny include customizable branding, API, webhooks, reporting, feature request tracking. idea management, public roadmapping and more. Users can maintain a changelog of all product updates and filter by label IDs to display logs specific to separate products. Additionally, it allows teams to synchronize project updates or statuses across systems and notify customers about upcoming features. 


Canny facilitates integration with several third-party applications such as Zapier, Slack, Intercom, Zendesk, Salesforce, Jira, GitHub, Segment, Microsoft Teams, and more. Pricing is available on monthly subscriptions.



LongDescription

Commenting/Notes

Status Tracking

Release Planning

Idea Management

Customer Segmentation

SSL Security

Single Sign On

Product Roadmapping

Collaboration Tools

Ideation

Multi-Channel Data Collection

Idea Ranking

Discussions/Forums

Product Lifecycle Management

Alerts/Notifications

Chat/Messaging

Polls/Voting

Widgets

Prioritization

Feedback Management

Tagging

Third-Party Integrations

Innovation Management

Resource Management

Real Time Data

Predictive Analytics

Order Management

Bills of Material

Production Scheduling

Inventory Management

Web browser (OS agnostic)

Start out with our Free plan, and scale as needed as you get more feedback.

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Canny

Webinars

Documentation

Videos

CRM tools within e-Way CRM are integrated with Outlook, allowing for further use and expansion of the system. With this software, marketing is done easily and efficiently because it can assist in creating strategic plans, sending bulk emails, generating leads and evaluation. It also has tools to have successful sales.


The CRM, together with Outlook, stores data about the customers and allows users to access them. The software also offers a project management module that allows automation of the workflow. Additionally, assessment of the business performance is possible with the analytics tool available in this software. Professionals can also use it as a web application or via mobile devices. It works offline so employees can track business opportunities and engage with customers, even from remote locations.


File Management

Real-Time Analytics

Engagement Tracking

Deadline Management

Milestone Tracking

Document Templates

Project Workflow

Customer Surveys

Case Management

Forecasting

Multi-Channel Marketing

Meeting Management

Billable Items Tracking

Internal Chat Integration

Committee Management

Subcontractor Management

Due Date Tracking

Time Tracking

Project Templates

Trust Accounting

Lead Capture

Performance Management

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Data Synchronization

Timer

Subscription Management

Charting

Progress Tracking

Drip Campaigns

Job Costing

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

Ad hoc Reporting

Financial Management

Calendar/Reminder System

Relationship Tracking

Time Clock

Invoice Management

Portfolio Management

Project Planning/Scheduling

Project Management

Task Planning

Auto-Dialer

Lead Distribution

Projections

Multi-Campaign

Pipeline Management

Communication Management

Customer Database

Call Recording

Registration Management

Team Assignments

Customer Advocacy

Calendar Management

Customizable Fields

Activity Management

Assignment Management

Sales Trend Analysis

Conflict Management

Client Tracking

Template Management

Scheduling

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Call List Management

Campaign Planning

Accounting

Multiple Projects

Buyer Management

Email Templates

Subscriber Management

Email Distribution

Contact Management

Sales Approval

Opportunity Management

Project Time Tracking

Lead Management

Email Marketing

Cost-to-Completion Tracking

Mobile Access

Premium monthly: $24 per user, per month.
Premium lifetime: $369 per user + 15% annual support fee.

A free plan is also available.

Canny vs eWay-CRM

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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