Act-On vs CUFinder

RATING:

4.3

(256)

Act-On has 256 reviews and a rating of 4.26 / 5 stars vs CUFinder which has 22 reviews and a rating of 4.86 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (256)
4.9 (22)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 2, 2024
May 2, 2024
Pros/Cons
  • Pros

  • Great for hosting multiple account instances, dedicated IP address, and easy to navigate.
  • I have used and reviewed many tools, but i will say Act-On is my favorite. Easy to use, and the best customer service of any of it's competitors.
  • Cons

  • Locked into a major contract, which even with their lack of performance, is tough to leave. Their UI is really, really bad.
  • Main dislike: More personalization for our sales force to view how their customers are responding.
Read all user reviews
  • Pros

  • The product is great to find website URL's, and their customer service is even better, all of their support people have been outstanding guiding me through the product, and maximizing it's usefulness.
  • This tool has certainly proven its worth and has become a vital asset in my business.
  • Cons

  • Genuinely haven't seen anything I don't like so far.
  • What I don't like about CUFinder is that some phone numbers are old. Because I did some tests before, almost 1 out of 10 records isn't right.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos