In then end the company billed my card twice while my account was Suspended then refused to grant me a refund for charges made to my account WHILE I HAD NO ACCESS TO MY ACCOUNT.

The user friendly features of the software and unending tutorials help a newbie like me pick up the best practices quickly.

My use-case for GetResponse is simple. I need an email autoresponder that is easy to use and sends emails and has good deliverability.

It can be frustrating using the drag and drop editor and in comparison to other drag and drop editors and it can feel very limited.

It gives you great templates and products. The analytics are very helpful for tracking your results.

I love the ease of use and ability to create a very large backlog of emails quickly.

They have excellent customer service, I needed help in my integration with email autoresponder and helped me, really fast.

Overall, GetResponse is my choice when it comes to email marketing because it's easy to use with an affordable price.

If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the best software out there. They have super easy set up and their automations are easy to build.

The software is fairly complicated and has quite a steep learning curve, so sometimes it can be difficult to find out how to achieve your goal.

The autoresponder automation is a breeze in Get Response you can literally draw a map of how your sequence should go. Fantastic for the price.

Successfully using it for email newsletters and autoresponders. They have a funnel feature that helps visually and a great price to start on.

The SalesForce integration is absolutely terrible.

You could pay far less money and receive better service. Their email templates and builder is weak.

I also like how GetResponse has great design capabilities so that whenever we send out an email, we look like a professional company.

Autoresponders, automation, easy use and intuitive interface; very good support - helping database, as well as live online support.

This is what GetResponse does best. That is what I recommend people use it for.

The below features I don't like mostly in GetResponse are as below. Their analytics are slow and confusing little bit than other platform.

This is mainly due to the ease of use. GetReponse is definitely in my top 3 email marketing programs.

Our colleagues from China couldn't enter the webinar room, load the pages or had terrible connection during the webinar.

It also has scheduled send featured which is very helpful since you can just create the newsletter very early and set the date to be send and your good to go.

Our attendees also had connection problems when using iOS Safari browsers and Firefox. By the way System Requirements on their website state completely different information).

Probably the worst experience I've had with any company.

Our list is 100% opt-in and was rejected. We re-validated with a third party service, cut and cut the list until it was just email openers in the last 5 sends and even that was rejected.

Integration issues with Dreamwaver, sometimes losing the important codes when integrating Dreamwaver HTML into Getresponse.

All the emails go to the promotion section and there is no way to go inbox not to get lost.

Nothing is wrong with the software, the only thing I would say is the landing pages are more difficult to setup.

Very good to help improve, and establish marketing presence. Very good for webinars as well.

Great product but needs improvement in customer service and support.

What I like most about this software is how easy it is to not only build your email list but also how easy it is to automate the emails from the list you built.

Customer service was the worst ever. What platform doesn't have a phone line.

Support team, in particular, stand out as a team that provides star service whenever we need help, and I cannot praise them enough.

We have used that feature a lot to make the program our own. I also love the automated reporting so that I can send my reports to my superior by simply scheduling the action once.

Some times we have difficulties with the reports function. We found some troubles with planning tools and the synchronization with the software.

I really like the fact I can quickly filter data, so if I want to list all members and what activities they are interested in,  it's just a couple of clicks and I have what I need.

We increased our sales with the help of this software by tracking all the customer queries and filling them in a timely manner, so the software worth the investment.

Flexible, easy to track projects, intuitive. Excellent for exporters as can be used in multicurrency format.

Generally, as a business we are happy with the platform. The team at Workbooks are friendly and go the extra mile.

Runs very slowly at times, this makes for frustration on a busy support desk.

It is fully featured and has been a godsend for both GDPR compliance and integration and for developing marketing strategies.

Strong CRM platform with amazing support team.

There is very little that i dis-like about this software as any issues can be raised and put into development.

Overall it's very good, support is excellent and the team are very helpful.

The presales support was excellent, the vendor showing a real understanding of the client's needs and desire to get to the optimum solution.

Great CRM software at a good price point. It has all the functionality you would expect.

Cumbersome API, few integrations, especially in the US, poor response times for US support, since they're in the UK.

The reporting side is always very helpful, and the support team always do there best to assist and help. I would recommend workbooks to anyone wanting a simple, yet effective CRM system.

Relative to the completion, it provides a lot of functionality at a very reasonable cost. The support is responsive and good too.

There are too many tabs and it's confusing. If I put in a part number, only a portion shows in the tab.

It has taken awhile for the installation and setup - meaning that we are unable to use workbooks yet, because of problems with the initial setup with workbooks.

Customer support has improved since we started to use workbooks as we can easily track previous calls. Also the ease of creating and scheduling emailed reports helps greatly.

Good customisation; easy to use; automatic email reports. Highly adaptable and benefit for continuous development.

A great time saver, particularly when it comes down to GDPR compliance and integration. Also, it has been useful in developing marketing strategies.

This software is very easy to use that is why I would definitely recommend it to  other companies to use it to.

I like the reporting module, it is quite user-friendly.

I really like the ability to collaborate with my peers.

Excellent experience had by all. Team were responsive and felt like we had support from all areas.

The flexibility is key for us and the ease of use. If something is quite the way you like you can easily configure it and change it on the fly which is great.

The best thing about Workbooks is how flexible the reporting is and having access to API data for any report you create is an added bonus.

US Dollar

GetResponse is a comprehensive email marketing platform that provides small businesses, solopreneurs, coaches, and marketers with powerful and affordable tools to grow their audience, engage with their subscribers, and turn subscribers into paying customers. With over 25 years of expertise, our customers choose GetResponse for our user-friendly solution, award-winning 24/7 customer support, and powerful tools that go beyond email marketing  – with automation, list growth, and additional communication tools like webinars and live chats to help businesses build their personal brand, sell their products and services, and build a community.

GetResponse's powerful email marketing software includes AI-enhanced content creation tools, professional templates, easy-to-use design tools, and proven deliverability. Our customers are empowered with tools to build a website and unlimited landing pages, and create engaging pop-ups and signup forms. The marketing automation builder brings your ideal automated communication scenario to life with a visual builder that can grow with your needs.

With our easy-to-use platform, proven expertise, and focus on user-friendly solutions, GetResponse is the ideal tool for small businesses, solopreneurs, coaches, and marketers looking to grow their audience, sell their products and services, and engage with their subscribers in a meaningful way.



LongDescription

Real-Time Analytics

Engagement Tracking

A/B Testing

Website Analytics

Customer Surveys

Multi-Channel Marketing

Newsletter Management

Lead Capture

Access Controls/Permissions

Activity Tracking

SEO Management

Customer Segmentation

Subscription Management

Drip Campaigns

Responsive Web Design

SSL Security

Real Time Editing

Pre-built Templates

Multi-Campaign

Customer Database

Customizable Fields

Campaign Scheduling

Template Management

ROI Tracking

Campaign Segmentation

Email Tracking

Email Campaign Management

Lead Generation

Email Templates

Subscriber Management

Email Distribution

Contact Management

Content Management

Form Builder

Lead Management

Email Marketing

List Management

Real-Time Data

Channel Management

Click Tracking

Media Library

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Forms Management

Real-time Updates

Email Management

Website Integration

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

CAN-SPAM Compliance

Reporting & Statistics

Segmentation

Visitor Tracking

Website Visitor Tracking

Automated Scheduling

Chat/Messaging

Customizable Templates

WYSIWYG Editor

Image Library

Lead Nurturing

Web Forms

Multi-Language

Website Management

Mobile-Optimized Email

Spam Blocker

Customizable Branding

Reporting/Analytics

Contact Database

Widgets

Mailing List Management

Campaign Analytics

Lead Qualification

Customizable Forms

Drag & Drop

Autoresponders

Third-Party Integrations

Survey Builder

Live Chat

Campaign Management

Search/Filter

Design Management

Website Publishing Options

Campaign Planning

Dashboard

Social Marketing

Real-Time Notifications

Simple Mail Transfer Protocol (SMTP)

Lead Engagement

Online Store Builder

Web browser (OS agnostic)

Free plan starting at $0, higher plans starting at $19.00 monthly for up to 1,000 contacts and unlimited monthly email sends. 

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

GetResponse

Live Online

Webinars

Documentation

Videos

Workbooks offers growing companies a SaaS platform to run their business and engage with their customers – at an affordable price. Workbooks designs, develops and implements its own software, which is targeted specifically at mid-market organizations.


The platform helps manage the sales team with real-time reporting and activity tracking, increase sales productivity with automated workflows and mobile apps, improve forecasting and make insightful decisions. It also allows companies to efficiently run marketing campaigns, manage data, segment and target accurately, measure ROI and drive alignment – maximizing the demand funnel.


 Businesses are able to easily create and deliver accurate sales quotes, generate contracts and orders, and sync the information with their financial system for maximum visibility and efficiency.


Finally Workbooks provides customer service functionality that includes multi-channel case management, activity history tracking, Service Level Agreements (SLAs) measurements etc. to help increase agent productivity and deliver an exceptional customer experience.



Commenting/Notes

Cataloging/Categorization

Forecasting

User Management

Internal Chat Integration

Data Enrichment

Product Catalog

Performance Management

Customizable Reports

Document Storage

Proposal Generation

Leaderboards

Data Synchronization

Rich Text Editor

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Electronic Signature

Calendar/Reminder System

Knowledge Management

Pipeline Management

Communication Management

Call Logging

Calendar Management

30-day free trial, no credit card required.

Free Edition - FREE
CRM: $39 per user, per month
CRM Pro: $54 per user, per month
Business: $78 per user, per month
Business Pro: $95 per user, per month

GetResponse vs Workbooks

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