Cons: Had difficulty setting up with till & receipt printer, need it to countdown class credits and PT sessions bought in blocks,  have had false notifications about membership payments.

Systems great however the integration with dfc could be a lot better also think should be a magnetic sign out system for customers.

Good things are on-line bookings, ability to monitor it from anywhere, and the best thing is the link to our Direct Debit company DFC.

Easy to use and set up, can create a report for pretty much any part of the business and a great way to track members and their habits. Happy with the integration with DFC as well.

When looking at all members this defaults to 25 per page and resets to this every time the page refreshes, not the end of the world, but a little annoying.

Our experience with Club Manager has been great, rep has been with us every step of the way and shown us how to implement our membership base into the program and utilize its features.

It is by far the best system that I have ever used and I have been a gym owner for almost 7 years. Keep up the great work guys.

In case this is unclear, I really would not change anything.

Nothing stands out as a problem at the moment. But it can take a while to really see with these kinds of things.

Customer service very good, always there to help. They don't mind how many times I ring or email to query.

In addition, he has helped us with marketing ideas and been very responsive to queries. We always get fast response to any questions we have and rep's guidance promotional wise has been fantastic.

I joined Club Manager for ease and a competitive rate. I enjoy the product and it's easy to use for my trainers to input information.

Some statistics conflict with one another so may not update as quickly as some others.

We have had a very good experience with Clubmanager they are helpful and the software does what it says on the tin.

Great Software, Wayne and the team are fantastic. Always updating with new ideas to suit customers needs.

It has great user interface and a well structured database. It has provided my customers with a good plan cost.

Nice and easy to use and a great back up team behind the scences if you need any help.

Very helpful getting it set up, and all working. We're just gradually moving over to it.

All of our employees have marveled at the ease of use of the system. It's accounting features are a huge help to our accounting department and provide clarity and accountability for each transaction.

Very happy to have chosen Club Manager - great experience from the start.

Pleasant and intuitive graphical interface. Each members photo appears when they scan in which makes it great to remember new members names.

Cost is very low compared to others. Setup is very intuitive and the initial support was very good for setup.

It's clarity and ease of use has not only improved the service to our members but has also helped us keep track of payments and thus improved our revenue.

Great to be able to easily communicate with support staff if needed. Love the simplicity of the product - easy to pass on information/educate new staff.

Linked with DFC our membership details are taken care of so we can get on with the good stuff, helping people with their health and fitness goals.

Its software Club Manager  is often slow on many occasions. Development errors are observed from time to time.

We still don't feel confident refunding clients as not sure how this affects credits. I am disappointed the staff list doesn't let you store phone numbers or emails, this seems pointless.

The customer service is great, they always get back with queries quckly and resolve issues promptly. The overview graphs help me get a snap shot of my gym and how it is developing.

Would absolutely recommend ClubManager to everyone I talk to in the industry.

Easy to navigate the screens and run reports. Customer service is superb - fast to respond, helpful and able to easily correct my errors.

The automatic reconciliation with my direct debit collections agent is superb and saves me lots of time. The updates keep improving, and I can't recommend it enough.

When someone sets up 2 memberships one for themselves and maybe another for child the first account disappears. Joint membership not connected to each other.

A very good organization with a very bright future within the fitness industry.

The system is able to do a lot but it is confusing to navigate through.

I am happy with the software and recommend the product.

There are a lot of sub categories you can get lost in.

It is very user friendly in terms of general use.

They are an excellent solution to run a high end fitness facility. They give you a tremendous amount of capability to report and manage your business.

It was easy to use, once and a while I had to log out and login if it was going slow. Other than that I found it an effective software.

An inexperienced user may be confused as the learning curve is steep.

One of the worst experiences in my professional career.

There seems to be error messages in funtional tabs and IT desk doesn't respond on time.

The software is very user friendly and has unlimited capabilities.

I appreciate the quick responses and help when I have questions. Everyone is extremely patient and helpful and makes me feel like our company is a priority.

Software which keeps records of day and day expenditure. Membership payment from all different sectors like hospitals, spas,  cooperations,  gym etc.

Very easy to use, integrated and has amazing functionality.

Well,  i like concept of optimisation of online  membership facilities. Analysis health and wellness management reports.

I'll try to keep this brief but will likely fail.

You can multitask very easily and the interface is clean.

Simply put, the sales and management team will yes you to death to sign you up and then attempt to build everything along the way and unfortunately fail in the process.

Terrible customer service, only worried about if you have not upgraded to their new product.

I have been working with Motionsoft for a number of years and on a number of hospital based,  medically integrated projects.

US Dollar

ClubManager is a cloud-based membership management solution designed for small and midsize training centers. It offers attendance management, class management, event management, scheduling and online registration within a suite.


ClubManager features membership management that enables users to manage communications throughout the member lifecycle. Members can book their classes using smartphones or front-of-house kiosk. The solution allows users to customize the solution as per their club brand and logo. Users can monitor attendance, retain members and calculate peak hour usage.


ClubManager features attendance reporting, which enables users to track member activity. The booking module allows members to book their sessions online using the mobile application.


ClubManager offers online support to its customers during business hours and free training using webinars and live demos for a year. With the help of open APIs, users can use the solution with other business systems such as accounting and customer relationship management. Pricing is per month.



LongDescription

Online Registration

Attendance Tracking

Member Database

Membership Management

Class Management

Billing & Invoicing

For Martial Arts

Member Communication

For Yoga/Pilates Studios

For Dance Studios

Web browser (OS agnostic)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ClubManager by Club Manager

In Person

Live Online

Webinars

Motionsoft Gym Software is a cloud-based fitness, payment processing and revenue management software for fitness industry professionals. It helps in planning a better member engagement strategy and efficiency in operations with the help of advanced tools like customized member messaging. Through its member management portal, the software allows desk staff to engage members with relevant conversations.


Motionsoft also has an automated messaging system that pops up as soon as a member checks into the portal, allowing gym management to get instant access to their information. It allows users to schedule updates on upcoming classes or gain information on the location of lost items, print agreements, and collect and update billing information. The software also records punch-in timings of members and staff to keep an attendance record on a daily basis. It frees up the staff for other relevant activities and is more efficient at keeping data organized.



Electronic Payments

Payment Processing

Dues Management

Belt Ranking Classification

SMS Messaging

Contract/License Management

Client Database

Group Scheduling

Confirmation/Reminders

Credit Card Processing

Attendance Management

Communication Management

Registration Management

Gift Card Management

Class Scheduling

Scheduling

Data Import/Export

Contact Management

Self Check-in/Check-out

Student Management

Booking Management

Email Marketing

Mobile Access

Online Payments

Membership Renewals

Marketing Automation

Client Portal

Alerts/Notifications

Online Booking

Reminders

Automated Scheduling

Event Management

Visitor Management

Team Management

Program Management

Facility Scheduling

Employee Scheduling

Appointment Management

Client Management

Staff Management

Instructor Management

Customer History

Point of Sale (POS)

Member Management

Appointment Scheduling

Member Portal

Inventory Management

Member Directory

Location-based Contact Pricing
Why pay for individual member pricing when you aren’t interacting with every member? While some gym management software vendors charge for every contact in your database, Motionsoft software fees are location-based.

Instead of paying for one individual software application, Motionsoft’s location-based pricing includes an all-in-one bundle of 28 club management software applications.

ClubManager by Club Manager vs MotionSoft

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