Like any new software, there is a very steep learning curve but all in all a very good program/product.

This too is problematic as it takes another step, more time, and if the Word file is ever lost or corrupted you will not have your original findings available.

I love the price - it's much more affordable than other integrative chiropractic software I've seen.

I would recommend, and customer service is always on point.

Working with my trainers has been wonderful. They have been very personable and are very good teachers.

Oddly, that's quite the attribute. The new upgrades have improved the Ease of Use tremendously, Thanks.

I am most impressed with the notes this program produces. The software provides ample input from the doctor to create a near-flawless note that will pass any audit.

Accuracy of medical information, billing and collections. Awesome customer support and training.

I'm a big fan of Acom's Rapid Doc and Rapid PM software. I do not use their billing services so I cannot speak to that.

The only drawback that I have experienced is the inability to change the schedule time increments without having to launch a new scheduler. This is possible to do but not very convenient.

Transparency between biller and staff is excellent. Dedicated biller could use more assistance with upper management to resolve claims over 120 days.

We cannot state it strongly enough that she has been priceless. She has taught us so many valuable tools and has saved us so many times when we were frustrated and couldn't figure out a problem.

Using Acom Rapid Software has been an amazing experience.

Intuitive software; Great training experience, we love our RAPID product.

This software creates great documentation and can be customized to suit different Doctors. Software support has been very good.

This is the worst company I have ever dealt with. The customer service skills lack.

Sometimes there are glitches  which could be operstor error though.

Rapid Doc and PM are easy to use. Finding a patient or scheduling a patient is a breeze.

It was very easy to use and the technical support help has been great. My direct contact with ACOM is Michelle Carmody and she is amazing.

The product is user friendly - the ability to customize Rapid PM.

Being unable to accurately describe this in the note can undermine the author's credibility.

Most software programs are friendly either to the staff or the doctor, but Rapid is both staff and doctor friendly. There is so many great features like tracking, reports, billing, documentation, etc.

The things I have problems with about this product are, basically, problems I would have with any computerized system.

The support staff is completely helpful, friendly, available and knowledgeable. I save time and money every day my practice is open.

Beign able to create your own drop down reselects are very helpful. Let me create entirely differetn noted for nutrion or other types of visits without chiro care.

The best feature about the software is the customer support when needed.

I recommend using ACOM as your software provider. They do all the updates and customer service is great and helpful.

Perfect for anyone just starting out, or for anyone looking to update their practice to a more compliant, accurate, all-inclusive system.

The issues were solved quickly and the representatives were so friendly to me. Everyone has been kind and on the ball.

When it goes down in the system, getting them sorted takes too long and can harm the business profile.

Everything is perfectly managed and easy to use.

It is not particularly user-friendly,  for the layperson,  I still find it difficult to use and change the many things I need to keep updated.

Easy to use, They have a good team to look after you.

Who went out of his way to try to help me learn how to use this service. He has been amazing and I am very grateful.

Great for schedule optimization. Clients communication even with the after booking process is easy to combine the efforts of multiple stakeholders.

Website iframe and internal software is so helpful.

I switched to ServiceOS the moment it was developed, as it had great features even then.

There are still features that need further development, but there is nothing I can think of, that I don't like.

The software is suitable for various types of businesses and adopts their models and reflects their business priorities and objectives.

Very fair to me as a small start-up in understanding my position.

ServiceOS have been so helpful from the very first communications. Setting up meetings to help when needed and answering my questions and queries really quickly meant this has been a seamless process.

This software helped me grow my business within the first year. Thanks to the fact its user friendly and everything I may need to run my business can be done via ServiceOS.

Having a mobile Spa business means that having software that works on location is critical to the business needs. ServiceOS has perfected this.

The team is excellent and supportive when you're trying to find your way around. The other great aspect is that almost everything is customisable to the business needs.

US Dollar

ACOM Health’s cloud-based RAPID software is your one-stop-shop in chiropractic management solutions. It combines electronic health records, practice management, billing, and patient scheduling into a powerfully robust, yet easy-to-learn software. 


The EHR has pre-built and customizable templates that are simple and chiropractic-specific. The macros allow chiropractors to create SOAP notes in seconds. Plus, the cloud server allows for easy and fast access for unlimited users, from anywhere at any time. Your practice’s productivity will increase along with the time you can spend with patients.


The dedicated project manager and 24/7 support allows for seamless onboarding that will not interrupt daily operations. The optional billing and collection service manages all insurance claims, follow-up, and postings which enables practices to get paid faster. 


It is designed for both the solo practitioner and the multi-location, multi-provider office. The software manages all aspects of the practice including patient scheduling, paperless admission, EHR, billing, inventory management, and management reporting. For the patient, the RAPID software delivers patient appointment reminders, an online patient registration for patients to complete intake forms prior to their office visit, and an in-practice kiosk for check-in. All medical necessary documentation demands from insurance payers are met with the RAPID software functionality for PQRS, PART, and outcome assessments.



LongDescription

Patient Records Management

HIPAA Compliant

Confirmation/Reminders

Scheduling

Compliance Management

Outcome Assessment Tools

Alerts/Notifications

Reporting & Statistics

Billing & Invoicing

Patient Management

SOAP notes

Claims Management

Appointment Management

Healthcare Compliance

For Chiropractors

Web browser (OS agnostic)

Windows 8

Windows 10

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

RAPID

In Person

Live Online

Webinars

Documentation

Pound Sterling

ServiceOS is here to optimize your service business, save you time and money and take you to the next level. It's a unique system for business management and growth, which will save you from tedious operational work to focus on important business opportunities.

The system controls the entire workflow without your intervention. Features of ServiceOS include service delivery, online booking, check-in/check-out, real-time location tracking, on-site price change, surge pricing, real-time job tracking, on-demand requests, workforce management and manageable checklists.

The sales features help you sell more and increase profits. It manages online and offline booking forms, sales scripts, call center automation, call to booking applications and video consulting. It handles complaints, online training and customer relationship management operations.

It helps you manage staff better through partner profiles with performance dashboards and live availability management. It handles commission plan management, automated payments, advanced notifications, membership club and loyalty and subscription.


Status Tracking

Customizable Reports

Document Storage

Activity Tracking

Dispatch Management

Contract/License Management

Task Scheduling

Invoice Management

Customer Database

Job Management

Calendar Management

Customizable Fields

File Storage

Mobile Access

Real Time Data

Routing

Historical Reporting

Real-Time Notifications

Service History

Workflow Management

Real-Time Updates

Activity Dashboard

Reminders

Estimating

Work Order Management

Customizable Templates

Job Scheduling

Accounting Integration

Real Time Reporting

Contact Database

Online Time Clock

Customizable Forms

Payment Collection in the Field

Job Tracking

Quotes/Estimates

Drag & Drop

Customer History

Third-Party Integrations

Location Tracking

Maintenance Scheduling

Employee Management

Work Order Creation

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Real-time Scheduling

Mobile Alerts

Time Tracking

Rescheduling

Access Controls/Permissions

Equipment Management

SMS Messaging

Debit/Credit Card Processing

Recurring Invoicing

Mobile Payments

Route Optimization

Financial Management

Order Management

Client Database

Group Scheduling

Credit Card Processing

Attendance Tracking

Timesheet Management

Recurring Appointments

Image Capture

Customer Portal

Geographic Maps

Data Import/Export

Multi-Location

Self Service Portal

Contact Management

Booking Management

Email Marketing

Online Payments

Performance Metrics

Training Management

Recurring Orders

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Online Booking

Work History

Automated Scheduling

Availability Management

Mobile App

Customer Management

Event Calendar

Multi-Language

The final pricing depends on the number of professionals using the platforms and enabled features. 

RAPID vs ServiceOS

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Product Demo & Screenshots

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