Skips over some number inputs and forces you to type it again. Cannot delete communication logs if an error is made.

Very user friendly even a non-tech individual can navigate without fail. Support is at your finger tips with a very rapid response time.

Time consuming for administrators. Alleva struggled with the flow of the roll out within our business.

The assessment and document features can be difficult to navigate.

Ease of progress notes, treatment planning and assignments attached to treatment plans along with easy updates within the plan, and discharge plan/ summary are simple.

Software supported basic revenue cycle management functions.

Ease of use, excellent customer support, affordable.

It has helped our therapists be more effecient and effective with their time and treatment of clients. It has helped us to become CARF accredited and meets all of our multiorganizational needs.

The medication ordering options are constrained and difficult to use.

It is consumer friendly, simple and timely. Meaning it doesn't consume my time unnecessarily in documentation.

Alleva's user friendly interface and its ability to streamline my workflow efficiently.

The templates are perfect, especially for progress notes and I love that the Alleva team has worked with us to tailor/ improve it to make it even more user friendly.

This software is very user friendly and has great customer service.

This is literally the only part of Alleva that has been difficult to work with.

The staff has been very supportive and open to communication with our current staff they have been able to correct any errors or issues that we've found with ease and quickness.

I like that the software is capable of many things and can be edited to fit each companies needs. I love that it autosaves everything.

Great customer service, great support team, User friendly. I've worked with 3 other EMR/EHR's and Alleva made my job considerably easier.

I have been happy for the past year, and based on all information I have, will be happy for many years to come.

This lack of a feature has been very stressful for our company in working mobile as many button simply don't work and the calendar is not mobile friendly.

My overall experience with Alleva has been spectacular. At the end of the day with an EHR, you want top quality customer service and customer experience.

Working with [sensitive content hidden] has been an absolute pleasure. They are knowledgeable, kind, and eager to help.

Alleva is very easy to use. I appreciate the ease in charting, looking at biopsychosocials, obtaining documents, etc.

It is frustrating to have the system glitch multiple times a shift - screens not populating with data already entered, at least daily a message saying there is a loading error.

The entire Alleva team and their willingness to flex, grow and change as we mature our business model.

The customer service is the best attribute to this software by far. The team at Alleva is always happy to help us in learning how to use their product and tailor the product itself to suit our needs.

There are very many components that my agency does not use and so it's confusing to have to ignore so much of what is on our screen.

Specialized Software for PHP, IOP, and Residential Providers of Behavioral Health & Substance Abuse Treatment.

Very user friendly in all areas of the software. The software was well put together and allowing the user to understand and acknowledge the information quickly.

The mobile software is beyond terrible and pales in comparison to the desktop application.

We have many different oversight agencies that have various requirements. Alleva is able to bring these all together in a user friendly way that keeps us compliant all while making workflow easier.

Have to logout and log back in. When you are trying to get meds to 60 people and you have to keep doing this - its annoying.

I like that its visually appealing, and rather easy to use. You can track and pull reports on pretty much every aspect of a clients treatment.

Helpful with tracking important business information such as census, patient patterns in mental health and substance abuse. Excellent customer service and support.

Treatment planning is the worst, using the drop down menus are not in line with state and federal requirements.

It is user friendly and the customer service is excellent.

My overall experience with Alleva has been good. I would highly recommend it to any healthcare facility looking to replace their current EMR.

It has helped us to improve as an organization and meet licensing needs as well as provide a better platform to serve our clientele.

It is time consuming to adapt our facility to Alleva. Alleva appears to struggle with understanding out states regulation and overall substance use disorder treatment for our level of care.

As a business we are still struggling to use the software but it’s more on user error not software error.

I love their customer service. They are always available and willing to try to find a solution or help.

I love that it is use friendly, dependable, accurate, reliable, fast paced but most important provides the stats and reports within seconds.

We are just absolutely fed up with how Eclipse operates and were absolutely shocked to see that they are rated at 4.5 stars, currently.

Excellent for just covering a practice and not having any training.

I absolutely LOVE the team of tech support and cannot thank them enough for the great years of service. I hear so many horror stories with no call backs when issue arise other companies.

Eclipse has the BEST customer service, sales team and support teams I have ever come across. Their training team is awesome too.

I look forward to continuing to work with him as we perfect the use of the system. We appreciated him looking at our suggestions as we found opportunities to improve.

It is user friendly and can be picked up pretty quick when you are trying to train someone on it.

So now I paid $$$$$ for software that does not work and they are not willing to help in spite of me paying for support for years.

What I like best about Eclipse is the software is all inclusive and very well integrated.

Happy with my updates and new additions to my software.

Learning curve for documentation macro. I have used Chirotouch macros for years and the documentation change was a little painful.

The technical support for this product is the worst I have seen in 30 years.

It is time consuming, difficult to manage and frustrating to use. They don't even update the ICD 10 codes year to year.

The product is easy to maneuver through once you get the hang of it and very well categorized. You can learn it easy without training.

You get what you pay for. It is cheap for a reason.

Eclypse is very easy to use and easy to understand. The technical support is quick, and they are very patient.

Eclipse is easy to use, comparatively inexpensive and customer service is top notch.

3 years later I am happy I made the change. It helped us become stronger in our documentation and survive an audit.

This program is so easy to use and navigate. The scheduler is awesome and all the options to customize it and different ways to view your day and week.

Easy to use, effective billing, encounter noting, and scheduling software.

Eclipse gives you exactly what we need to run a successful practice. Insurance filing is made simple and integration with our clearinghouse is seamless.

I am happy with the new updates to my software.

This software has a nice schedule viewer. I enjoy that it is easy to use.

The EHR encounter is awesome. So easy to use and it saves tons of time.

The software and help desk are always on the mark.

Within the next decade, after some experimentation, a scheduler had been developed and integrated that was as terrific as the billing.

It seems they really care about the happiness of their clients, rather than making money off of them.

I can know if I call, I will get a return call and it will be resolved. They always know exactly what to do and make me that I can put all my trust in them with my systems.

I have been at this office for 28 years using eclipse. I have been very satisfied.

US Dollar

Alleva's EMR software solution offers the latest technology to therapists, improves the quality of their work, and relieves stress. The intuitive, user-friendly platform eases the workflow for those providing care.

The EMR dashboard is task-based. If you have notes that need to be saved and signed, you don't need to go into each client chart to find what needs to be completed. When you log in for the day, you will see everything that needs to be completed. It also integrates with surveys to track treatment results and program improvement areas.

Alleva auto-populates ICD-10 codes, and behavioral definitions can be customized to create a client-specific treatment plan. The solution is able to record patients' vitals and facilitates medication management. They offer ePrescribe. Customizable alerts can be set up for other users and clients via email or text. Users have the option to customize intake forms as well.

Additional notable features include built-in telehealth, a robust CRM, client portal, mobile app. Alleva is mobile-friendly, so clinicians are able to work from anywhere and dictate their notes from their mobile devices. Insights is an advanced reporting tool that is fully customizable and makes reporting a breeze. 

With dedicated support available at every step, Alleva's friendly EMR leads the way in behavioral health. 

LongDescription

Treatment Planning

Employee Management

Confirmation/Reminders

Self Service Portal

EMR/EHR

E-Prescribing

Inpatient/Residential

Initial Assessments

Medical Billing

For Mental/Behavioral Health

Compliance Tracking

Claims Management

Appointment Scheduling

Multi-Provider Practice

Customizable Reports

Activity Tracking

Progress Tracking

Task Scheduling

Calendar Management

Scheduling

Multi-Location

Role-Based Permissions

Client Portal

Forms Management

Workflow Management

Activity Dashboard

Reporting & Statistics

Reminders

Real-Time Reporting

Progress Reports

Customizable Forms

Appointment Management

Records Management

Document Management

Formulary Management

Healthcare Compliance

Charting

Decision Support

Coding Assistance

Customizable Templates

Progress Notes

Notes Management

Patient Records Management

Physician Scheduling

Patient Scheduling

Alerts/Notifications

Task Editing

Task Tagging

Task Progress Tracking

HIPAA Compliant

Therapy Notes

Telemedicine

For Substance Abuse Therapy

Mobile App

Revenue Management

For Healthcare

Data Security

Payment Processing

Third-Party Integrations

Task Management

Electronic Payments

Clinical Notes

Patient Database

Patient Portal

User Management

Secure Data Storage

To-Do List

Practice Management

Medication Management

EHR/EMR Integration

Electronic Signature

Credit Card Processing

Invoice Management

Compliance Management

Live Chat

Inventory Management

Multi-Physician

Documentation Management

Surveys & Feedback

Online Forms

Remote Treatment Planning

Video Conferencing

Patient Communications

Reporting/Analytics

Access Controls/Permissions

Predictive Analytics

Search/Filter

Two-Way Audio & Video

Mobile Alerts

Document Storage

Virtual Waiting Room

Communication Management

One-to-One Messaging

Mobile Access

Email Reminders

File Sharing

Chat/Messaging

Billing & Invoicing

Monitoring

Outcome Assessment Tools

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Alleva

In Person

Live Online

Webinars

Documentation

Videos

In 1985, a chiropractor and software developer teamed up to create ECLIPSE, an ONC certified Complete EHR now used by thousands of providers nationwide. Designed for single practitioners, ECLIPSE is routinely used by multi-disciplinary and multi-site practices with hundreds of users.


MPN invented the concept of case management under a single ID# and developed the first healthcare software to run natively on the Microsoft Windows platform. Recent additions range from custom forms creation & synching the scheduler with smartphones to "Real Time Data Flow" – which instantly displays changes to every user currently working with that patient’s chart."


ECLIPSE is INGENIX certified for HIPAA-mandated electronic claims. Billing, scheduling, alerts, reminders, EHR/SOAP and document management are few features available with the solution. Users can display multiple patient files simultaneously without having to retrace their steps or undo previous activity, which improves workflow & reduces clicking.



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