After months of silence, they sent a lawyer after us to attempt to get 6 figures out of us just to leave the company.

The buy in from our therapists was very slow and their use of the system was sporadic. In addition, for our smaller practice CareCloud's cost was a difficult adjustment.

ITS VERY HELPFUL AND ACCURATE GIVES ME ALL THE INFO ON MY INQUIRIES.

Initially, using the software was difficult because it was the first time we were exposed to electronic records and charts.

It's challenging to understand the simple charges, payments & insurance payments in the financials section.

I have read many of the reviews and wonder what experience these writers have had with EHR systems. My experience has been very positive from ease of use to cost.

At times it takes too long to get a response regarding problems or quick fixes.

It is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome.

On occasion, it can be difficult to get a quick response for a technical problem.

Some of the other companies have schedules that are more difficult to view, don't integrate labs, and have restrictions on e-prescribing.

The customer support is very good and very helpful. Overall, we are very satisfied with Care Cloud.

They came in toting being the easiest to use cloud platform on the market with robust reporting. It falls flat in every single category.

Ease of use and how much can be easily tailored to your own preferences. Especially like the app where I feel I can always have access to information I need.

Its a great application for making appointments and managing the flow of the office.

Customer service is very knowledgeable. You feel like they truly care about their work.

They do not hold their end of the contact they force you to sign and since being with them we've lost massive amounts of revenue.

They make you believe that it is the best software but there is nothing in it that she would like.

We have used Care Cloud since 2010 and a lot of improvements since then. My staff and I have loved to use this system since day 1.

They are going through some sort of update... patient messages stop working everyday for a while. Their eng team does not see the severity of this.

I like the billing integration with the EMR side.

They are rude, never return calls or emails, close cases with out fixing the issue.

Too many steps to to things in the chart. Referral piece was very poor.

Horrible I cant wait to get away from this company.

I would read through the blog and community posts to see what issues have been a problem and if those will affect your business.

Worst experience you can ever have. Your practice can go bankrupt with the amount of charges you pay for this stupid E HR.

CareCloud has a modern aesthetic that is easy to navigate.

SENSITIVE CONTENT HIDDEN] for implementation they where the only ones who responded to us and where amazing.

We purchased this system about 5 years ago and were very happy with it's performance. Over the last 3 months, however everything changed.

Some ‘glitches’ occur and the support team is quick to get on it but at times dependency on software can be scary when it isn’t working. Suppose this is the case with tech in general.

Overall great for group practice in mental health.

Price was very attractive and ability to control our own billing.

Much better than paper charting; ability for interdisciplinary communication.

Problems that arise because of difficulty to navigate certain areas; users are unaware and unable to utilize full capacity of software.

I am not involved with EMR purchasing decisions but from what I understand, Cerner PowerChart is a good product for the money.

Easy customization and integration with third party tools, amazing customer support. Customize macros and auto text feature available in Powerchart.

M a believer of you get what you pay for. However in a world of limited options this could be better for the cost.

Ease of communication with staff through the EMR.

Support was spotty at best, often the IT people been forced to resolve the problems themselves, or improvise, while the agency I'm working was paying Cerner money.

Learning to manually alter settings takes some time and user know-how. Getting settings to stay over time can be difficult.

Overall, i have had a pleasant experience with this software, it is definitely user friendly and provides healthcare workers a variety of tools that make charting much easier.

I liked that it was user friendly and intuitive. I had a basic training and was able to figure most of it out by myself.

For the purpose of my job, I don't really have any problems with Cerner. While I do not find it hard to use at all, I  had older nurse colleagues who struggled with it initally.

It is clunky, and a bit disconnected especially between departments which leaves communication gaps which can be dangerous in the hospital situation.

Fairly easy to document and order labs and do your notes. Calendar and patient appointments are easy to manage.

Occasionally there are problems with the serve, errors when logging in, which are addressed by support team in a timely matter.

I find that this software is not oriented towards the physical therapist, and it is very tough to integrate information between departments in the hospital.

There is so much information placed in odd places throughout a patient's chart.

Ease of use - it was great to not need much training to use this software.

If an error is made entering information into a patient's chart, it can be challenging to fix.

This is an unfortunate drawback which points to the lack of autosave features.

I like how easy it is to navigate through the EMR. I have used tons of EMRs but this one has been my favorite.

Very steep learning curve, and not user-friendly at all. Multiple confusing steps required to complete each entry.

Our database recently got updated, which made a few of the features better, and a few worse.

I like the ability to review patients medical history, encounters with all health care departments and status updates.

The support staff has been very helpful. Without them standing behind the doctors and nurses charting on this system would be impossible.

I work with this on a daily basis and it is a godsend, I pull records on a daily basis filing appeals and what not.

I like that PowerChart is easy to navigate and customize depending on the user. The customer support is always a phone call away if you need them.

There are a few little things that drive me crazy with using this database. It's not always easy using the search feature to look up patients, for example.

I dislike that the software is not always intuitive.

Implementing Cerner has been nothing but a positive experience and we have continued to find ways to improve our program to benefit each department within our clinic.

I dislike that sometimes errors can pop up on the screen when they aren't supposed to and at my institution, the application can crash frequently.

Amazingly poor UX/UI layout, and often confusing. The customer services has been all along a nightmare.

Patients have also experienced the increased efficiency since implementing Cerner - This has been our biggest win.

US Dollar

CareCloud Inc. offers an integrated electronic health recording (EHR) solution–Charts–that provides collective benefits of EMR, practice management and medical billing services. Charts helps physicians to streamline clinical operations and ensure paperless workflow.

CareCloud Charts is an MU-certified EHR solution that provides comprehensive tools to provide better patient care and practice management. The detailed reporting feature tracks practice’s progress en route to Meaningful Use attestation. The solution offers pre-built templates for prescription, reporting or billing which can also be customized as per the need of specialty, clinic or individual requirement.

CareCloud's patient portal–Breeze–allows physicians to engage with their patients. With Breeze, clinics can streamline their daily activities electronically, starting from patient application to final billing. The dashboard displays complete patient information, from medical history to booked appointments, all on a single screen.

Integrated with Charts, CareCloud provides a HIPAA-compliant telehealth platform–CareCloud Live–that utilizes real-time video calls to allow providers to engage with patients safely and effectively.  Providers can manage their telehealth appointments efficiently and relieve administrative burdens with automated patient reminders.

LongDescription

Patient Records Management

Messaging

Meaningful Use Certified

Faculty/Staff Management

Invoice History

Admissions Management

Payment Processing

Practice Management

Patient Questionnaires

HIPAA Compliant

Charting

Waiting Time Tracking

Confirmation/Reminders

Approval Process Control

Patient Intake

Recurring Appointments

Patient Flow Management

ONC-ATCB Certified

Multi-Physician

Discharge Management

Multi-Location

Self Service Portal

Code & Charge Entry

Online Scheduling

EMR/EHR

Mobile Access

Dunning Management

Claims Scrubbing

E-Prescribing

Patient Education

Patient Communications

Reminders

Medical Billing

Virtual Meetings

Physician Scheduling

Physician Management

Coding Assistance

Billing & Invoicing

Real Time Reporting

Compliance Tracking

Claims Management

Video Conferencing

Drag & Drop

Patient Scheduling

Patient Portal

Third-Party Integrations

Appointment Scheduling

Multi-Provider Practice

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

Multiple Appointment Types

Pre-Appointment Screening

For Family Medicine

Medication Management

For Anesthesiologists

Drug Reference Database

For Cardiologists

For Podiatrists

For Primary Care

For Urgent Care

For Pain Management

For Urologists

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Solaris

Unix

Web browser (OS agnostic)

Windows 2000

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CareCloud

Live Online

Webinars

Documentation

Videos

Cerner's PowerChart Ambulatory EHR is a hybrid EHR solution that caters to clinicians in hospitals and ambulatory facilities. PowerChart is designed to help with multi-entity electronic medical record creation. This solution can be hosted on the cloud or on-premise. It provides various built-in templates that cover various specialties, thus serving a wide range of medical providers.

PowerChart coordinates care between multiple locations and practitioners, helping office staff manage medical record processes while still offering flexible documentation options. These options are reflected in the solution’s database of clinical data templates, customizable procedure workflows, and patient chart options.

PowerChart is ONC-ATCB certified and Meaningful Use Stage 1 and 2 certified. Its patient portal helps office staff manage patient communication by sending appointment reminders and enabling patients to access their medical records online.

PowerChart Touch is also available for healthcare providers needing to access mobile workflows using tablets and smartphones. Cerner offers support via phone, FAQs, and Cerner's online client portal.


CareCloud vs Cerner Ambulatory EHR

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