ECLIPSE vs EZClaim

RATING:

4.6

(272)

ECLIPSE has 272 reviews and a rating of 4.56 / 5 stars vs EZClaim which has 67 reviews and a rating of 4.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (272)
4.5 (67)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 8, 2024
April 20, 2021
Pros/Cons
  • Pros

  • I love that it is use friendly, dependable, accurate, reliable, fast paced but most important provides the stats and reports within seconds.
  • I absolutely LOVE the team of tech support and cannot thank them enough for the great years of service. I hear so many horror stories with no call backs when issue arise other companies.
  • Cons

  • So now I paid $$$$$ for software that does not work and they are not willing to help in spite of me paying for support for years.
  • Learning curve for documentation macro. I have used Chirotouch macros for years and the documentation change was a little painful.
Read all user reviews
  • Pros

  • Ease of use and it is exactly what it says - Easy to use, excellent reporting.
  • It is so easy to bring someone new onboard with little training required. Setting up users and their settings is super easy and quick.
  • Cons

  • Some problems accessing the program with in the last year.
  • That is just technology these days when servers are sometimes acting up. The problem always gets resolved within 24 hours.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos