Excellent, Easy to Use Software

Great product, very user friendly, amazing customer support staff willing to help you and go the extra mile.

Pros

Easy to use, new employees learn it quickly. Support staff will create reports and modify the software for me when requested.

Cons

Updates are always a disaster, cost me a considerable amount of money in employee downtime and getting my tech guy involved.
No EMR option will be the reason I will switch to another platform in the near future.

Very easy to use system to use for billing and scheduling

There are many benefits to this software.. Electronic billing, ERA's, Patient statements. credit card processing and great support.

Pros

There are several features that i love about this easy software.. The electronic Billing, ERA, it works well with other integrated applications such as practice fusion and it has a great support system. Also you have Credit card processing available to you as well as patient statements and the ability to have a task list.

Top Notch Billing System

The customer service is great and you NEVER get send oversees! They are constantly doing updates to improve their software. They will also design, at an additional cost, special reports if you can't find one to suit your needs.

Pros

Ease of use.

Cons

Patient statements, but out of ALL the billing software programs I have ever used, this has better than most.

User Friendly Billing

I can't believe how easy your Premier Software is to use. I can figure out the nuances without any tech help and when I do need tech support your team picks up the phone on the 1st ring, they know me and they literally help me within minutes. I highly recommend the Premier Software. It has enhanced patient payment compliance.

Pros

Ease of use

Cons

The patient statements can be confusing to the patients. I often have to explain the bill.

Could not ask for better

EZClaim customer support is the best. They go above and beyond for their clients. The system is very easy to work with and train new staff on. We could not be happier!

Pros

Easy of use

Cons

Need more report options

Great Program

We have been using EzClaim since 2006 very pleased with the program, support team and staff always very helpful and friendly.

Pros

Very user friendly and dependable.

Cons

Would like to see more detailed reports.

Powerful, lightweight product that won't break the bank

Pros

EZClaim is simple to set up and easy for any beginner in Healthcare Office Management and Medical Claims Billing to understand. I tested this product as a possible software for my small business and I was so impressed with it that I have recommended it to many of my clients.

Cons

While EZClaim is easy to use and powerful enough for small businesses, its lack of complex billing, scheduling, and patient information options will never allow it to work for larger businesses with 700+ patients. At least, in my experience, I cannot see this working out. A great starter software for the first four years of a LHCSA or other Healthcare Facility, but needs to be upgraded when you really start to expand.

Highly recommend this billing software

Every billing software guarantees great customer service, but it never happens or they are very annoyed when helping you. EZ-Claim is always quick to answer the phone and solve any issues and very prompt responding to emails and never make you feel like a burden.

Pros

I really like that you can set up each login to be setup how you personally work on a particular clinic. My staff all work a little different so everyone has it setup to what works best for them.

Cons

Once in a blue moon the system will run slower than normal. That is just technology these days when servers are sometimes acting up. The problem always gets resolved within 24 hours.

Great and Easy Billing System

Pros

easy to use; great customer service; very friendly and knowledgeable

Cons

There is nothing bad to say or report about this product or vendor.

Great for small practice medical billing

Pros

This program is simple to learn. The support has been helpful when I had questions.

Cons

The price is not the cheapest, but the value is there.

Excellent Service

Pros

Submitting and reviewing claims is easy. Uploading documentation is as easy as taking a picture.

Cons

At this time I have not come across anything that I do not like about the product.

Webinar training

I am a manager of 14 employees who use EZClaim Premier. When new hires come onboard, I sign them up for the Basic and Advance webinars, as I feel it is a good hands-on for them, rather than sitting with myself or another co-worker for training on this billing software. Thank you for offering them on a regular basis.

Dental Claims

Pros

I like the ease of use and immediate response if missing data.

Cons

The price, and sometimes it doesn't catch ommissions such as DOB and Social security numbers.

Efficient Medical Billing

Pros

It is very easy and user-friendly. It is also affordable and a good value.

Cons

Nothing comes to mind. This product provides me with all the tools I need.

EZ Claim Review

Pros

The things I like best about this product and vendor are ease of use and accessibility.

Cons

The things I like least about this product and vendor are lack of support and slowness.

Easy to use

Pros

The support staff is friendly every time I call to get a question answered.

Cons

They don't come out with updates often enough. I like things constantly being ahead of the curve.